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The air conditioning was excellent. Breakfast was also very good. There were several choices and all was very tasty. I did not like the initial check in. The manager was rude and so was his assistant. He asked a million questions such as the names of the people who were going to occupy the rooms.
The bed was comfortable, the shower was hot. Breakfast was pretty good.
Clean. Everything was in working order. Bathtub and sink actually drained! (So many drain slow due to clogs that are not attended to). Friendly staff. We had not stayed here in years and unfortunately assumed they still would house our small chihuahua. They refused to take her as a special case and it was too late to change hotels at Thanksgiving. WILL NOT STAY THERE AGAIN.
The location and breakfast was great.
For all of the hotels Atlanta has to offer, this Best Western was by far the best. I have stayed at one other hotel in the hotel, and believe me, this is the Ritz in comparison. Breakfast was great- real eggs, waffle maker...awesome staff.