Grand Mercure Auckland

8 Customs Street East, Auckland 1010, New Zealand
+64 9377 8920

Cheapest
rate per night

8.5

Excellent
based on 7,065 reviews
Grand Mercure Auckland - Auckland, New Zealand
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Priceline $124
Expedia $133
getaroom $141
Priceline
Expedia
getaroom

Good to know

Distance to city center 0.0 mi
Location rating 9.2
Nearest Airport Auckland Intl
Distance to airport 11.1 mi

Rooms

Check-in
Check-out

Double Rooms

$217+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$217 per night
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Unknown
$227 per night

Superior Rooms

$133+

Photo
Bed Type
Provider
Nightly
IMAGE
Queen bed
$133 per night
IMAGE
Unknown
$144 per night
IMAGE
King bed
$145 per night
IMAGE
King bed
$145 per night
IMAGE
King bed
$145 per night
IMAGE
King bed
$145 per night
IMAGE
Unknown
$148 per night
IMAGE
Unknown
$149 per night
IMAGE
Unknown
$153 per night
IMAGE
Queen bed
$162 per night
IMAGE
Unknown
$164 per night
IMAGE
King bed
$166 per night
IMAGE
Queen bed
$170 per night
IMAGE
Double bed
$186 per night
IMAGE
Queen bed
$196 per night
IMAGE
Queen bed
$205 per night
IMAGE
Queen bed
$213 per night
IMAGE
Queen bed
$227 per night
IMAGE
Unknown
$227 per night
IMAGE
Twin bed
$262 per night
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Twin bed
$278 per night
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Unknown
$291 per night
IMAGE
Queen bed
$325 per night
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Unknown
$334 per night
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Unknown
$346 per night
IMAGE
Unknown
$346 per night
IMAGE
Queen bed
$415 per night
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Unknown
$438 per night

Standard Rooms

$124+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$124 per night
IMAGE
Queen bed
$133 per night
IMAGE
Queen bed
$141 per night
IMAGE
Queen bed
$143 per night
IMAGE
Unknown
$149 per night
IMAGE
Unknown
$154 per night
IMAGE
Unknown
$154 per night
IMAGE
Queen bed
$173 per night
IMAGE
Queen bed
$177 per night
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Queen bed
$308 per night
IMAGE
Queen bed
$329 per night

Reviews

Pros

Cons

Traveler rating

533
200
47
11
0

Time of year

Traveler type

Show reviews that mention

+
bit pricey in 53 reviews
comfy bed in 39 reviews
cruise terminal in 19 reviews
double glazing in 8 reviews
great location in 412 reviews
great view in 105 reviews
heart of the city in 7 reviews
noisy at night in 82 reviews
ocean view in 86 reviews
queen street in 7 reviews
room service in 35 reviews
sky bus in 29 reviews
small room in 415 reviews
staff were very friendly in 381 reviews
street noise in 68 reviews
valet parking in 62 reviews
walking distance in 21 reviews
  • Excellent
    Oct 2019
    9.6

    All staff were extremely helpful, room was not ready but all possible was done to make the problem right. Car parking was done very well.

    Room was not ready until about 5pm. Not a problem as staff gave drinks vouchers and were very apologetic. Not a complaint, but as a top hotel things may be a little more on time.

  • Excellent
    Oct 2019
    8.8

    Location was great for travelling and sightseeing. A skybus stop nearby and railway station close. Close to waterfront and restaurants and CBD. Bed very comfortable and room well set up

    all good here

  • Mediocre
    Oct 2019
    3.3

    To start turned up at 2.20pm to find i had to wait another 20minutes for the room, when check in was 2pm. The service was terrible, was waiting half an hour for my car with 3 other couples doing the same to find out the car were parked out back. Second time called 20 minutes earlier to let them know i was coming to get my car, arrive to reception and they forgot to tell the valet.

  • Good
    Sep 2019
    8.0

    Great location super staff and good valet parking

  • Excellent
    Sep 2019
    9.2

    Downtown Auckland location

    Being downtown there was lots of noise and the windows did not appear to be double glazed. If you are a light sleeper it will be a problem

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About

Overview

Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 7,065 reviews

9.2

Location

9.0

Service

5.0

WiFi

3.3

Wellness

Things to Know

  • Friendly service
  • Great reception
  • Professional service

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
Babysitting or child care
Business center
Internet
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24hr front desk
Safe
Storage available
Terrace/Patio
Elevator
Library
Laundry facilities
Hairdryer
Cable or satellite TV
Pets not allowed
Parking (surcharge)
Linens
Towels
Hot tub
Express check out

Photos

Grand Mercure Auckland - Auckland - Bedroom All Photos (35)
Grand Mercure Auckland - Auckland - Balcony Balcony (1)
Grand Mercure Auckland - Auckland - Banquet hall Banquets (1)
Grand Mercure Auckland - Auckland - Bathroom Bathroom (1)
Grand Mercure Auckland - Auckland - Bedroom Bedroom (11)

Location

Most Popular Landmarks

  • Queen Street Shopping District 369 yd
  • New Zealand Maritime Museum 0.3 mi
  • Sky Tower 0.4 mi
  • Albert Park 0.4 mi
  • Viaduct Harbour 0.4 mi
  • Aotea Square 0.6 mi

Auckland Travel Guide

Learn about Auckland on KAYAK

Getting Around

Auckland Intl 11.1 mi
Great Barrier Island 57 mi

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