Good to know
Value for money
Distance to city center
Distance to airport
|"Super friendly and helpful staff."||(in 221 reviews)|
|"Great location & very helpful staff!"||(in 201 reviews)|
|"Lovely room and helpful staff."||(in 188 reviews)|
|"The street noise was terrible."||(in 34 reviews)|
|"Needs better double glazing."||(in 7 reviews)|
|"Room service food was poor"||(in 19 reviews)|
Time of year
Show reviews that mention
|great location||in 544 reviews|
|small room||in 498 reviews|
|staff were friendly||in 485 reviews|
|comfortable bed||in 180 reviews|
|room service||in 128 reviews|
|water view||in 123 reviews|
|noisy at night||in 115 reviews|
|noise at night||in 110 reviews|
|view room||in 90 reviews|
|bit daunting||in 60 reviews|
|downtown auckland||in 37 reviews|
|queen street||in 36 reviews|
|walking distance||in 34 reviews|
|skybus stop||in 30 reviews|
|valet parking||in 20 reviews|
|double glazing||in 11 reviews|
|friendly staff||in 6 reviews|
|close to metro||in 4 reviews|
|clean room||in 3 reviews|
|breakfast was good||in 2 reviews|
|close to the airport||in 2 reviews|
|good room||in 2 reviews|
|spacious room||in 2 reviews|
|bathroom sink||in 1 review|
|bathroom small||in 1 review|
|good breakfast||in 1 review|
|hotel is great||in 1 review|
|parking available||in 1 review|
|room and beautiful||in 1 review|
|room lovely||in 1 review|
|salzburg||in 1 review|
- water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all
Great location. Staff very helpful.
Room small & needs updating.
The location of the hotel was excellent. It was very clean and the staff were friendly and efficient.
It was impossible to keep the room cool. The air conditioning was inefficient and it always felt humid.
great location to everything.great value for money.
would prefer if there was free WiFi in the rooms.
the room and staff at front desk lovely also meeting a group from england at breakfast and talking was lovely very friendly also my 2 lovely flat white coffee at breakfast a must
just getting used to using the card in lift and room
Set in lively Auckland CBD, just five minutes from Auckland Ferry Terminal, Grand Mercure Auckland offers a library, an express check-in and check-out feature and conference rooms. It is situated a brief stroll from Queen Street and Viaduct Basin.
There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.
The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.
As well as a sophisticated and relaxed bar, the hotel has an on-site restaurant serving international cuisine. Alternatively, there is a large selection of international restaurants nearby.
Grand Mercure Auckland is within walking distance of University Of Auckland, Skycity Auckland and Sky Tower. The hotel is also close to the area's well-known clubs and pubs, plus Auckland Town Hall is within walking distance.
based on 1,073 reviews
Value for money
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Most Popular Landmarks
- Queen Street Shopping District 369 yd
- New Zealand Maritime Museum 0.3 mi
- Sky Tower 0.4 mi
- Albert Park 0.4 mi
- Viaduct Harbour 0.4 mi
- Aotea Square 0.6 mi