Grand Mercure Auckland

8 Customs Street, Auckland 1010, New Zealand
+64 9377 8920

Cheapest
rate per night

8.6

Excellent
based on 1,073 reviews
Grand Mercure Auckland - Auckland, New Zealand
Fri 1/15
-
Sat 1/16
Compare vs. KAYAK |

Provider Nightly total
Booking.com $118
getaroom $174
TripAdvisor $227
Booking.com
getaroom
TripAdvisor

Good to know

Value for money

7.7

Distance to city center

0.0 mi

Location rating

9.4

Nearest Airport

Auckland Intl

Distance to airport

11.1 mi

Rooms

Fri 1/15
Sat 1/16

Standard Rooms

$118+

Bed type
Provider
Nightly
Unknown
$118 per night

Superior Rooms

$174+

Bed type
Provider
Nightly
Unknown
$174 per night

Reviews

Pros

Cons

Traveler rating

596
221
55
16
1

Time of year

Traveler type

Show reviews that mention

+
great location in 544 reviews
small room in 498 reviews
staff were friendly in 485 reviews
comfortable bed in 180 reviews
room service in 128 reviews
water view in 123 reviews
noisy at night in 115 reviews
noise at night in 110 reviews
view room in 90 reviews
bit daunting in 60 reviews
downtown auckland in 37 reviews
queen street in 36 reviews
walking distance in 34 reviews
skybus stop in 30 reviews
valet parking in 20 reviews
double glazing in 11 reviews
friendly staff in 6 reviews
close to metro in 4 reviews
clean room in 3 reviews
breakfast was good in 2 reviews
close to the airport in 2 reviews
good room in 2 reviews
spacious room in 2 reviews
bathroom sink in 1 review
bathroom small in 1 review
good breakfast in 1 review
hotel is great in 1 review
parking available in 1 review
room and beautiful in 1 review
room lovely in 1 review
salzburg in 1 review
  • Excellent
    Jan 2017
    10.0

    - water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all

  • Excellent
    May 2016
    8.2

    Great location. Staff very helpful.

    Room small & needs updating.

  • Okay
    Nov 2010
    5.7

    The location of the hotel was excellent. It was very clean and the staff were friendly and efficient.

    It was impossible to keep the room cool. The air conditioning was inefficient and it always felt humid.

  • Good
    Nov 2010
    6.7

    great location to everything.great value for money.

    would prefer if there was free WiFi in the rooms.

  • Good
    Nov 2010
    8.0

    the room and staff at front desk lovely also meeting a group from england at breakfast and talking was lovely very friendly also my 2 lovely flat white coffee at breakfast a must

    just getting used to using the card in lift and room

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Set in lively Auckland CBD, just five minutes from Auckland Ferry Terminal, Grand Mercure Auckland offers a library, an express check-in and check-out feature and conference rooms. It is situated a brief stroll from Queen Street and Viaduct Basin.

There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.

The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.

As well as a sophisticated and relaxed bar, the hotel has an on-site restaurant serving international cuisine. Alternatively, there is a large selection of international restaurants nearby.

Grand Mercure Auckland is within walking distance of University Of Auckland, Skycity Auckland and Sky Tower. The hotel is also close to the area's well-known clubs and pubs, plus Auckland Town Hall is within walking distance.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 1,073 reviews

8.9

Cleanliness

8.7

Comfort

8.8

Staff

7.7

Value for money

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Babysitting or child care
Electric kettle
Radio
Business center
Wake-up service
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Roll-in shower
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Cribs available
Currency exchange on-site
Sea view
Seating area
Laundry facilities
Elevator
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Library
Free toiletries
Shampoo
Room service
Heating
Shower
Special diet menus (on request)
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
No smoking
Restaurant
Bar/Lounge
Express check out
Body soap
Hairdryer
Fitness center
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitized
Pay-per-view channels
Safe
City view
Delivered food is securely covered
Trash cans
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Conditioner
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Valet parking
Desk
Coffee shop
Private bathroom
Walk-in shower
24hr front desk
Storage available
Private parking

FAQs when booking at Grand Mercure Auckland

Where is Grand Mercure Auckland located?

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Does Grand Mercure Auckland offer free Wi-Fi?

Does Grand Mercure Auckland offer free parking?

Does Grand Mercure Auckland offer free airport shuttle service?

How far is Grand Mercure Auckland from the airport?

Can you bring pets to Grand Mercure Auckland?

Does Grand Mercure Auckland have a pool?

Photos

All Photos (13)
Building (1)
Bedroom (7)
Living room (1)
Bathroom (1)

Location

Most Popular Landmarks

  • Queen Street Shopping District 369 yd
  • New Zealand Maritime Museum 0.3 mi
  • Sky Tower 0.4 mi
  • Albert Park 0.4 mi
  • Viaduct Harbour 0.4 mi
  • Aotea Square 0.6 mi

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