Grand Mercure Auckland
8.5
Good to know
| Distance to city center | 0.0 mi |
|---|---|
| Location rating | 9.2 |
| Nearest Airport | Auckland Intl |
| Distance to airport | 11.1 mi |
Rooms
Double Rooms
$217+
Superior Rooms
$133+
Standard Rooms
$124+
Reviews
Pros
| "Super friendly staff, very welcoming." | (in 300 reviews) |
|---|---|
| "Excellent location and helpful staff." | (in 306 reviews) |
| "Lovely room and great restaurant." | (in 239 reviews) |
Cons
| "Bad isolated against street noise." | (in 15 reviews) |
|---|---|
| "Very noisy at night." | (in 19 reviews) |
| "Room service food was poor" | (in 12 reviews) |
Traveler rating
Time of year
Traveler type
Show reviews that mention
| bit pricey | in 53 reviews |
|---|---|
| comfy bed | in 39 reviews |
| cruise terminal | in 19 reviews |
| double glazing | in 8 reviews |
| great location | in 412 reviews |
| great view | in 105 reviews |
| heart of the city | in 7 reviews |
| noisy at night | in 82 reviews |
| ocean view | in 86 reviews |
| queen street | in 7 reviews |
| room service | in 35 reviews |
| sky bus | in 29 reviews |
| small room | in 415 reviews |
| staff were very friendly | in 381 reviews |
| street noise | in 68 reviews |
| valet parking | in 62 reviews |
| walking distance | in 21 reviews |
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ExcellentOct 20199.6
All staff were extremely helpful, room was not ready but all possible was done to make the problem right. Car parking was done very well.
Room was not ready until about 5pm. Not a problem as staff gave drinks vouchers and were very apologetic. Not a complaint, but as a top hotel things may be a little more on time.
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ExcellentOct 20198.8
Location was great for travelling and sightseeing. A skybus stop nearby and railway station close. Close to waterfront and restaurants and CBD. Bed very comfortable and room well set up
all good here
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MediocreOct 20193.3
To start turned up at 2.20pm to find i had to wait another 20minutes for the room, when check in was 2pm. The service was terrible, was waiting half an hour for my car with 3 other couples doing the same to find out the car were parked out back. Second time called 20 minutes earlier to let them know i was coming to get my car, arrive to reception and they forgot to tell the valet.
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GoodSep 20198.0
Great location super staff and good valet parking
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ExcellentSep 20199.2
Downtown Auckland location
Being downtown there was lots of noise and the windows did not appear to be double glazed. If you are a light sleeper it will be a problem
About
Overview
Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.
accorhotels.com
Features
8.5 Excellent
based on 7,065 reviews
Location
Service
WiFi
Wellness
Things to Know
- Friendly service
- Great reception
- Professional service
Check in |
2:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Photos
All Photos (35)
Balcony (1)
Banquets (1)
Bathroom (1)
Bedroom (11)
Reviews about Grand Mercure Auckland
Location
Most Popular Landmarks
- Queen Street Shopping District 369 yd
- New Zealand Maritime Museum 0.3 mi
- Sky Tower 0.4 mi
- Albert Park 0.4 mi
- Viaduct Harbour 0.4 mi
- Aotea Square 0.6 mi
Auckland Travel Guide
Learn about Auckland on KAYAK
Getting Around
| Auckland Intl | 11.1 mi |
|---|---|
| Great Barrier Island | 57 mi |