Pros (+) Awesome service helpful and friendless
Cons (-) No points becasue I booked thorugh Kayak
5 stars
Hilton Auckland
Princes Wharf 147 Quay Street, Auckland 1010, New Zealand
Auckland, New Zealand
See location+64 9978 2000Photos of Hilton Auckland
Overview
Hilton Auckland is a sprawling, luxurious hotel located directly on Princes Wharf, offering striking views of Waitemata Harbor and downtown Auckland and placing guests in close proximity to the shopping districts and bustling activity of the Auckland waterfront.
The large, open-plan lobby of the Hilton Auckland is attractively designed with nautical accents and moves from the entrance into a bar and lounge area. The walls of the lobby are made from floor-to-ceiling windows which gives the room a bright, welcoming aspect. The 187 rooms likewise all have floor-to-ceiling windows which fill the sophisticated rooms with natural light. Step out on the balcony to check out the view. Rooms come with free Wi-Fi, flat-screen TV's, and coffeemaking materials. Head to the outdoor pool and sundeck for another spectacular view of the harbor.
There are a number of dining options for guests. Enjoy a snack and a drink from the extensive cocktail list at Bellini Bar or head to FISH for innovative and fresh seafood dishes, made with fresh, local ingredients and seafood delivered fresh daily to the harbor.
The Auckland waterfront has plenty of shopping and notable attractions for visitors. The Auckland Maritime Museum is 0.4 km and the Queen Street Shopping District is within a 10-minute walk from the hotel. For other modes of transportation, the Auckland Ferry Terminal is 0.7 km from the terminal and the Britomart Transport Centre is a short 6-minute walk from the hotel.
For business or pleasure, the Hilton Auckland is an elegant hotel close to the attractions of the iconic Auckland waterfront.
Latest deals for Hilton Auckland
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Auckland
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- DVD player
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Bathrobe
- Walk-in shower
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Cribs available
- Kids meals
- Babysitting/child services (surcharge)
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Things to do
- Evening entertainment
Fitness
- Fitness center
Reviews of Hilton Auckland
8.4
Very good
2061 verified ratings
Wonderful
1068
Very good
345
Good
274
Okay
124
Fair
135
Mediocre
41
Poor
74
Summary of reviews
Guests say
Guests generally praised the hotel's exceptional location and cleanliness, making it a great base for exploring nearby activities. However, many expressed dissatisfaction with the service, citing issues like delayed check-ins and unprofessional staff behavior. The misleading views due to nearby cruise ships were also a common complaint.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
46 reviews
9.7 out of 10
2 reviews
All reviews
Pros (+) The hotel recommended things to do and even called a bike rental place for us! We had a great view of the harbor and it's a short walk to ferries and resturants!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options at the hotel?
The hotel offers a variety of dining options, including the Bellini Bar for drinks and snacks, and FISH for innovative and fresh seafood dishes made with local ingredients.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as dirty areas in the lounge and a few instances of dirty bathroom facilities. However, many guests also praised the clean and tidy rooms and the helpful staff.
What can guests expect from the hotel's customer service?
The staff is known for being friendly, helpful, and attentive. Some guests even mentioned that the staff went beyond expectations to ensure their comfort and safety.
Is parking available at the hotel?
The hotel offers parking options, including valet parking, although some guests found it to be expensive. Street parking overnight was also mentioned as a costly alternative.
What are the best times to visit the hotel?
The hotel is an elegant choice for business or pleasure, with an excellent location close to the iconic Auckland waterfront. However, some guests noted that the area can feel industrial due to cruise ship activities, and the view may be obstructed at times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances from cruise ships and ferries. If sensitive to noise, it may be beneficial to inquire about potential disruptions when booking a room.
Explore Dining Options
Guests appreciated the dining options at the hotel, particularly the innovative and fresh seafood dishes at FISH. Consider trying out the hotel's dining establishments for a memorable culinary experience.
Check for Room Cleanliness
Several guests noted issues with room cleanliness, such as damaged tiles and unclean bedding. It may be advisable to inspect the room upon arrival and report any concerns to the staff promptly.
Be Mindful of Parking Costs
Some guests found the parking fees to be expensive. Consider exploring alternative parking options in the area to manage costs effectively.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for obtaining local information and assistance with planning activities in the area.
Consider Low Season Visits
If possible, consider visiting during the low season in September to potentially avoid issues related to cruise ship congestion and high tourist activity.
Take Advantage of the Location
The hotel's proximity to the Auckland waterfront and notable attractions makes it an ideal base for exploring the area on foot. Consider taking leisurely walks to nearby points of interest.
Inquire About Room Features
Some guests mentioned issues with room amenities, such as the size of the shower and balcony design. It may be beneficial to inquire about specific room features before booking.
Stay Informed About Breakfast Options
Some guests expressed dissatisfaction with the breakfast options and pricing. It may be helpful to inquire about breakfast details to manage expectations accordingly.
Location
Princes Wharf 147 Quay Street, Auckland 1010
What's nearby
- Viaduct Harbour0.3 mi
- Wynyard Quarter0.5 mi
- Sky Tower0.6 mi
- Skycity Auckland0.6 mi
- Queen Street0.7 mi
- Air New Zealand0.8 mi
- Auckland Art Gallery Toi o Tāmaki0.8 mi
- The University of Auckland0.9 mi
- Auckland Town Hall0.9 mi
- Auckland Harbour Bridge1.3 mi
- Karangahape Road1.3 mi
- Auckland War Memorial Museum1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Auckland
Low season | February |
|---|---|
High season | November |
Average price (weeknight) | $186 |
Average price (weekend night) | $289 |
When to book a room at Hilton Auckland
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Auckland
FAQs when booking at Hilton Auckland
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Auckland Intl |
Distance to airport | 11.5 mi |