Pros (+) Awesome service helpful and friendless
Cons (-) No points becasue I booked thorugh Kayak
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Hilton Auckland
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Reviews of Hilton Auckland
8.6
Very good
2370 verified ratings
Wonderful
1245
Very good
399
Good
294
Okay
145
Fair
147
Mediocre
51
Poor
89
Summary of reviews
Guests say
Guests overwhelmingly praised the hotel's prime location, often highlighting its proximity to attractions and beautiful views. Many reviews commended the staff for their friendliness and accommodating service, with several guests noting positive experiences at check-in and with room service. Cleanliness was frequently mentioned as a strong point, with rooms described as tidy and well-maintained. Some guests also appreciated the spaciousness and comfort of the rooms and beds. While a few reviews mentioned minor issues such as noise, outdated decor, or specific maintenance concerns, the overall sentiment was very positive, especially regarding location, service, and cleanliness.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.6 out of 10
1922 reviews
8.7 out of 10
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8.2 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options at the hotel?
The hotel offers a variety of dining options, including the Bellini Bar for drinks and snacks, and FISH for innovative and fresh seafood dishes made with local ingredients.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as dirty areas in the lounge and a few instances of dirty bathroom facilities. However, many guests also praised the clean and tidy rooms and the helpful staff.
What can guests expect from the hotel's customer service?
The staff is known for being friendly, helpful, and attentive. Some guests even mentioned that the staff went beyond expectations to ensure their comfort and safety.
Is parking available at the hotel?
The hotel offers parking options, including valet parking, although some guests found it to be expensive. Street parking overnight was also mentioned as a costly alternative.
What are the best times to visit the hotel?
The hotel is an elegant choice for business or pleasure, with an excellent location close to the iconic Auckland waterfront. However, some guests noted that the area can feel industrial due to cruise ship activities, and the view may be obstructed at times.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the harbor comes highly recommended.
Consider Noise Levels
Some guests reported noise disturbances from cruise ships and ferries. If sensitive to noise, it may be beneficial to inquire about potential disruptions when booking a room.
Explore Dining Options
Guests appreciated the dining options at the hotel, particularly the innovative and fresh seafood dishes at FISH. Consider trying out the hotel's dining establishments for a memorable culinary experience.
Check for Room Cleanliness
Several guests noted issues with room cleanliness, such as damaged tiles and unclean bedding. It may be advisable to inspect the room upon arrival and report any concerns to the staff promptly.
Be Mindful of Parking Costs
Some guests found the parking fees to be expensive. Consider exploring alternative parking options in the area to manage costs effectively.
Utilize the Concierge Service
The hotel offers a concierge service, which can be valuable for obtaining local information and assistance with planning activities in the area.
Consider Low Season Visits
If possible, consider visiting during the low season in September to potentially avoid issues related to cruise ship congestion and high tourist activity.
Take Advantage of the Location
The hotel's proximity to the Auckland waterfront and notable attractions makes it an ideal base for exploring the area on foot. Consider taking leisurely walks to nearby points of interest.
Inquire About Room Features
Some guests mentioned issues with room amenities, such as the size of the shower and balcony design. It may be beneficial to inquire about specific room features before booking.
Stay Informed About Breakfast Options
Some guests expressed dissatisfaction with the breakfast options and pricing. It may be helpful to inquire about breakfast details to manage expectations accordingly.
Location
Princes Wharf 147 Quay Street, Auckland 1010
What's nearby
- Viaduct Harbour0.4 mi
- Wynyard Quarter0.5 mi
- Sky Tower0.6 mi
- Skycity Auckland0.7 mi
- Queen Street0.7 mi
- Air New Zealand0.8 mi
- Auckland Art Gallery Toi o Tāmaki0.8 mi
- The University of Auckland0.9 mi
- Auckland Town Hall0.9 mi
- Auckland Harbour Bridge1.3 mi
- Karangahape Road1.3 mi
- Auckland War Memorial Museum1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Auckland
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
June | February | $278 | $278 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 83% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Auckland
Which month has the cheapest rates at Hilton Auckland?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Auckland is June, with an average nightly rate of $165. The most expensive month is February at $337 per night.
What is the cheapest day to book Hilton Auckland?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Auckland is Friday, with an average nightly rate of $191. The most expensive day is Monday at $415 per night.
How far in advance should you book Hilton Auckland?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Auckland, book around 11 weeks in advance. This could save you approximately 39% compared to booking last minute.
KAYAK's top tips for your stay at Hilton Auckland
FAQs when booking at Hilton Auckland
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.3 mi | Auckland Intl | 11.5 mi |