Great location for those who have a short stayover and need some rest. Highly recommended hotel.
4 stars
Novotel Auckland Airport
Photos of Novotel Auckland Airport
Overview
Novotel Auckland Airport Hotel provides modern accommodations conveniently located on the grounds of Auckland Airport. It's an ideal choice for families, groups, couples or business travelers to New Zealand.
Built in 2011 and renovated in 2018, Novotel Auckland Airport Hotel has 263 rooms available in four layouts. The Superior Room King Bed can accommodate two guests, while the Superior Two Double Beds provides space for up to four guests. The Executive Room includes complimentary internet access, making it convenient for business travelers. The Superior Suite adds an extra touch of comfort with large rooms located on the top floor of the hotel. These suites also provide views of the airport runways and Pacific Ocean.
The Square Restaurant is located within the hotel and offers a breakfast buffet for guests. The restaurant also features lunch and dinner menus, plus a bar to enjoy a wide range of beverages.
Novotel Auckland Airport Hotel provides a variety of additional amenities, including a fully-equipped gym for fitness-focused guests. The hotel also offers large conference rooms as well as copying and printing services for guests with business to attend to.
Located directly across from the international airport terminal, the hotel is well located for travelers looking for the convenience of getting to downtown Auckland without having to stay in the city center. Travelers with early flights can also bypass morning rush hour traffic.
Novotel Auckland Airport Hotel is a convenient 30-minute drive to the city center via the Skybus shuttle, which has a pickup location right outside the hotel. Taxis and public transportation are available at the airport as well. Guests can easily access many of the city's main attractions, from breathtaking views from the Sky Tower to shopping on Queen street.
Latest deals for Novotel Auckland Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Novotel Auckland Airport
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
Accessibility and suitability
- No smoking
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
General
- Interconnected room(s) available
- Storage available
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- Shared lounge/TV area
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Things to do
- Gift shop
- Bicycle rental
- Scuba diving
- Horse riding
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Pool and spa
- Hot tub
- Sauna
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Fitness
- Fitness center
Reviews of Novotel Auckland Airport
8.7
Very good
2919 verified ratings
Wonderful
1663
Very good
596
Good
373
Okay
133
Fair
78
Mediocre
24
Poor
52
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location, especially its proximity to the airport, making it convenient for early flights. The cleanliness of the rooms and facilities also received positive remarks. However, many reviews highlighted issues with the service, including staff professionalism and responsiveness, which detracted from the overall experience.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.7 out of 10
1788 reviews
8.9 out of 10
123 reviews
9.3 out of 10
9 reviews
9.5 out of 10
9 reviews
All reviews
Pros (+) The bed was really comfortable, room was quiet and modern. Really happy with the convenience of the location.
Cons (-) The shower was a bad design. It had a metal drain cover that was loud when the water hit it, and a separate "window" shade was required for privacy when using it.
Pros (+) Check-in process was great, Platinum breakfast benefit was recognised, free upgraded to Executive room, drink vouchers can be used on delicious mocktails in the bar, free bottled water in the room.
Cons (-) No in-room welcome amenity - I rang and asked for this, and was told that it would get brought up, but it never did. Also got told at breakfast in the morning that we would have the breakfast rate charged to our room - and I had to remind them that this was complimentary as a Platinum member.
Pros (+) A very well run operation. Staff excellent , F & B first class.
Cons (-) Cheap toilet paper . It is false economy.
Pros (+) Efficient, pleasant, friendly, helpful staff. Directly across from airport - checks jus 2 minutes walk away, despite the airport the hotel was quiet.
Pros (+) Great for 6am departure. Views of tarmac. Clean. Great vibe. 24/7 reception.
Cons (-) Nothing
Pros (+) Location! I just walked 50 feet from the international terminal and I was there. Nice too that the public bus stop is right there too.
Cons (-) Pricey! I believe that the pricd was more than any others near ghd airport. I was traveling solo and getting in late do opted for this Novotel.
Pros (+) We love this place as it is right at the airport and there aren't any other hotels that are right there. There is drop off parking at the hotel but you will have to arrange long term parking through them or directly with the Auckland airport.
Cons (-) My only real gripe is that we didn't manage to get any deals that they offer as they seemed to finish early. We found a cheaper rate and the website of the hotel mentioned that they will offer a cheaper rate. We phoned the hotel but they wouldn't do this. We ended up booking it through the ZenHotels website. We did have an issue with the payment of the room but using the ZenHotels Android app we m...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Novotel Auckland Airport?
Novotel Auckland Airport offers The Square Restaurant, which provides a breakfast buffet, lunch, dinner menus, and a bar with a wide range of beverages. Additionally, guests can enjoy 24/7 room service for added convenience.
How convenient is the hotel's location for travelers with early flights?
Novotel Auckland Airport is conveniently located directly across from the international airport terminal, making it ideal for travelers with early flights who want to bypass morning rush hour traffic and enjoy a stress-free departure.
What amenities are available for fitness-focused guests at Novotel Auckland Airport?
The hotel provides a fully-equipped gym for fitness-focused guests, ensuring that they can maintain their workout routines during their stay.
What can guests expect from the hotel's customer service?
Guests can expect very helpful and friendly staff, as highlighted in numerous reviews. The hotel's staff is known for being kind, pleasant, and extremely welcoming, ensuring a comfortable and enjoyable stay for all guests.
How do guests describe the cleanliness of the hotel?
Guests consistently praise the cleanliness of Novotel Auckland Airport, with reviews highlighting the property as clean, convenient, and super luxe. Additionally, the hotel offers daily housekeeping and follows all safety protocols as directed by local authorities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Executive Room
Business travelers may find the Executive Room with complimentary internet access to be convenient for work-related activities.
Consider a Superior Suite for Views
Guests seeking a room with a view may enjoy the Superior Suite, which offers views of the airport runways and the Pacific Ocean.
Utilize the On-Site Gym
Fitness-focused guests can take advantage of the fully-equipped gym available at the hotel.
Take Advantage of the Location for Early Flights
Guests with early flights can benefit from the hotel's convenient location, allowing them to bypass morning rush hour traffic and easily access the airport terminal.
Explore Nearby Attractions
Guests looking to explore the city's main attractions can easily access downtown Auckland via the Skybus shuttle, with a pickup location right outside the hotel.
Consider Room Selection for Comfort
Some guests recommended the Superior Room King Bed for a comfortable stay, while others highlighted the comfort of the beds in their reviews.
Be Mindful of Noise from Cleaning
A few guests mentioned being disturbed by cleaning activities, so it may be helpful to communicate preferences regarding room cleaning to the staff.
Check for Room Views
Some guests enjoyed watching planes land and take off from their rooms, while others mentioned the noise from the airport, so it may be beneficial to consider preferences for views and noise levels.
Inquire About Additional Services
Guests looking for specific services, such as a spa or more entertainment options, may want to inquire about the available amenities before booking.
Consider Early Check-In for Late Arrivals
Guests arriving late at night may find the option for early check-in convenient for a restful stay before further travel.
Location
Ray Emery Drive, Auckland 2022
What's nearby
- Go Media Stadium6.1 mi
- Auckland Botanical Gardens6.8 mi
- Mount Roskill6.8 mi
- Mount Eden8.8 mi
- Eden Park9.2 mi
- Auckland War Memorial Museum9.9 mi
- Karangahape Road10.2 mi
- Auckland Zoo10.3 mi
- Auckland Town Hall10.5 mi
- The University of Auckland10.5 mi
- Auckland Art Gallery Toi o Tāmaki10.6 mi
- Queen Street10.7 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Novotel Auckland Airport
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $204 |
Average price (weekend night) | $190 |
When to book a room at Novotel Auckland Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Novotel Auckland Airport
FAQs when booking at Novotel Auckland Airport
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Value for money | 7.9 |
|---|---|
Distance to city center | 11.0 mi |
Nearest Airport | Auckland Intl |
Distance to airport | 0.1 mi |
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