Pros (+) Comfy bed and good deal with a great restaurant attached..
Cons (-) Room kind of smelled funny..entire wing smelled of cig smoke..room near us had a few dogs, cats and birds but were very quiet at night.
3 stars
Best Western Plus Augusta Civic Center Inn
Photos of Best Western Plus Augusta Civic Center Inn
Overview
Providing an outdoor pool, this comfortable hotel is a few minutes walk from Augusta Civic Center. It features a gym, as well as a sun deck, an express check-in and check-out feature and a 24-hour business centre.
There are a range of facilities available to guests of Best Western Plus Augusta Civic Center Inn, including a 24-hour reception, meeting rooms and laundry facilities. Additionally, the multilingual staff are on hand to offer local information.
Best Western Plus Augusta Civic Center Inn features 100 rooms, all of which are filled with a variety of amenities to ensure an enjoyable stay. Also included are a refrigerator and wireless internet access.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close when looking to sit down to a meal. Guests are welcome to relax with a drink on the bar's terrace. A wide selection of dining options are also found in close proximity to the property.
Best Western Plus Augusta Civic Center Inn is located within a short walk of University of Maine at Augusta. Augusta State Airport is a 10-minute drive away.
Latest deals for Best Western Plus Augusta Civic Center Inn
Amenities at Best Western Plus Augusta Civic Center Inn
- Fitness center
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Seating area
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Restaurant
- Vending machine (drinks)
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Plus Augusta Civic Center Inn
7.3
Good
660 verified ratings
Wonderful
232
Very good
103
Good
107
Okay
47
Fair
66
Mediocre
38
Poor
67
Summary of reviews
Guests say
Guests generally appreciated the location of the hotel, highlighting its convenience and proximity to various attractions. However, many reviews pointed out significant issues with cleanliness, including dirty rooms and unprofessional service at the front desk. While some guests enjoyed the breakfast offerings and found the staff friendly, the overall sentiment regarding room maintenance and service quality was negative.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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7.3 out of 10
398 reviews
7.2 out of 10
145 reviews
8.7 out of 10
3 reviews
7.8 out of 10
3 reviews
All reviews
Pros (+) Service was excellent and people very friendly and courteous .
Cons (-) breakfast was OK
Pros (+) Staff was outstanding. Extensive continental breakfast. Rooms have microwave and fridge. Next to UMaine outdoors center. Hiking trails. Across street from mall. Convention Center right there.
Cons (-) Elevator at end of building instead of lobby area. Older building and bathroom but nicely updated.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a good array of hot and fresh items, including toast, coffee, scrambled eggs, ham, potatoes, and a waffle maker. The breakfast area is clean and well-maintained.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about the cleanliness of the rooms, including dirty spots on the floor, hairs in the shower, and sticky areas. However, other guests have praised the cleanliness of the rooms, so experiences may vary.
What are the hotel's unique amenities?
The hotel offers an outdoor pool, a gym, a sun deck, and a 24-hour business center. Additionally, guests can enjoy a unique dining experience at the in-house restaurant and relax with a drink on the bar's terrace.
Is the hotel staff accommodating and helpful?
Many guests have praised the staff for being friendly, helpful, and providing daily housekeeping. However, some have mentioned noise disturbances from other guests, which the hotel management may be working to address.
What are the nearby attractions and points of interest?
The hotel is conveniently located near Augusta Civic Center, Maine Veterans Memorial Cemetery, Augusta Mill Park, and various other attractions. Guests can also find a wide selection of dining options in close proximity to the property.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Lobby
Some guests reported noise disturbances when staying in rooms near the lobby and employee areas, so consider requesting a room further away for a quieter experience.
Check Room Amenities
Ensure that the room is equipped with necessary amenities such as a working AC unit and a comfortable bed, as some guests encountered issues with these during their stay.
Consider Extending Your Stay
Guests appreciated the hotel's location near the mall, Walmart, and restaurants, as well as the clean facilities, prompting some to extend their stay for a few more days.
Request a Room with a View
The hotel offers a lovely lawn with chairs and tables outside, providing a pleasant outdoor space. Consider requesting a room with a view of this area for a more enjoyable stay.
Be Mindful of Noise Levels
Some guests experienced disturbances from other guests, such as doors slamming and loud conversations. Consideration for fellow guests and improved soundproofing could enhance the overall experience.
Verify Payment Charges
Some guests encountered unexpected charges on their cards, so it's advisable to verify payment details and inquire about any additional charges to avoid inconvenience.
Check for Cleanliness
While many guests praised the cleanliness of the hotel, some encountered issues with dirty floors and unclean amenities. It's advisable to check the room thoroughly upon arrival.
Inquire About Pool Availability
If the pool is an important amenity for your stay, it's recommended to inquire about its availability and condition, as some guests found it closed or under renovation.
Consider Room Location
Guests staying near the university enjoyed walking around the area, while those near the mall appreciated the convenience. Consider your preference for nearby attractions when selecting a room location.
Communicate Any Room Issues
If you encounter any issues with the room, such as musty odors or malfunctioning amenities, don't hesitate to communicate with the staff, as they have been reported to be helpful in addressing concerns.
Location
110 Community Drive, Augusta, ME 04330-8009
What's nearby
- Augusta Civic Center227 yd
- Maine Veterans Memorial Cemetery0.9 mi
- Augusta Mill Park1.9 mi
- The Senator Spa2 mi
- St. Mark's Episcopal Church2.1 mi
- South Parish Congregational Church and Parish House2.1 mi
- Samantha Smith2.1 mi
- Turnpike Mall2.1 mi
- Old Fort Western2.2 mi
- Old Federal Building2.3 mi
- St. Mary's Church2.3 mi
- Masonic Hall2.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Augusta Civic Center Inn
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $161 |
Average price (weekend night) | $239 |
When to book a room at Best Western Plus Augusta Civic Center Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Augusta Civic Center Inn
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Value for money | 7.3 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Augusta |
Distance to airport | 1.6 mi |