Best Western Plus Augusta Civic Center Inn

The hotel offers a complimentary breakfast with a good array of hot and fresh items, including toast, coffee, scrambled eggs, ham, potatoes, and a waffle maker. The breakfast area is clean and well-maintained.

Some guests have mentioned concerns about the cleanliness of the rooms, including dirty spots on the floor, hairs in the shower, and sticky areas. However, other guests have praised the cleanliness of the rooms, so experiences may vary.

The hotel offers an outdoor pool, a gym, a sun deck, and a 24-hour business center. Additionally, guests can enjoy a unique dining experience at the in-house restaurant and relax with a drink on the bar's terrace.

Many guests have praised the staff for being friendly, helpful, and providing daily housekeeping. However, some have mentioned noise disturbances from other guests, which the hotel management may be working to address.

The hotel is conveniently located near Augusta Civic Center, Maine Veterans Memorial Cemetery, Augusta Mill Park, and various other attractions. Guests can also find a wide selection of dining options in close proximity to the property.

Some guests reported noise disturbances when staying in rooms near the lobby and employee areas, so consider requesting a room further away for a quieter experience.

Ensure that the room is equipped with necessary amenities such as a working AC unit and a comfortable bed, as some guests encountered issues with these during their stay.

Guests appreciated the hotel's location near the mall, Walmart, and restaurants, as well as the clean facilities, prompting some to extend their stay for a few more days.

The hotel offers a lovely lawn with chairs and tables outside, providing a pleasant outdoor space. Consider requesting a room with a view of this area for a more enjoyable stay.

Some guests experienced disturbances from other guests, such as doors slamming and loud conversations. Consideration for fellow guests and improved soundproofing could enhance the overall experience.

Some guests encountered unexpected charges on their cards, so it's advisable to verify payment details and inquire about any additional charges to avoid inconvenience.

While many guests praised the cleanliness of the hotel, some encountered issues with dirty floors and unclean amenities. It's advisable to check the room thoroughly upon arrival.

If the pool is an important amenity for your stay, it's recommended to inquire about its availability and condition, as some guests found it closed or under renovation.

Guests staying near the university enjoyed walking around the area, while those near the mall appreciated the convenience. Consider your preference for nearby attractions when selecting a room location.

If you encounter any issues with the room, such as musty odors or malfunctioning amenities, don't hesitate to communicate with the staff, as they have been reported to be helpful in addressing concerns.