The hotel needs improvement, but since it was a long stay, I got to know the in and outs of the property... The staff very friendly, just need to maintain the elevator, the washer and dryer and a bit ...
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Amenities at Best Western Plus Gateway Inn & Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Reviews of Best Western Plus Gateway Inn & Suites
7.9
Good
720 verified ratings
Wonderful
361
Very good
108
Good
92
Okay
39
Fair
42
Mediocre
22
Poor
56
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location near shopping and restaurants, as well as the quality of the breakfast and the pool facilities. Some reviewers highlighted friendly staff and comfortable rooms. However, there were several complaints about unpleasant odors, maintenance issues with amenities like elevators and air conditioning, noise disturbances, and occasional lapses in cleanliness or service. Overall, the positives centered on location, breakfast, and pool, while negatives included room conditions and inconsistent service.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
530 reviews
7.5 out of 10
73 reviews
8.4 out of 10
15 reviews
9.1 out of 10
4 reviews
All reviews
Pros (+) Ok first impression. Clerk was just ok, I think he was sleepy. Elevator rattles and shakes,and for someone who already doesn't like small spaces, hang on it's terrifying. The hallway to our room smell...
Cons (-) GPS sent me down a one way. No sign to take next left? Scary elevator, place looks clean but isn't. This place is a polished turd. It's shiny but it's still a turd.
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Pros (+) Staff, room and location was great! Thank you for a great experience.
Pros (+) The check in was extremely easy and I was traveling solo with 3 small children so I appreciated that. The staff was very kind and our room was spacious and very clean. We were only there passing throu...
Cons (-) Nothing really. I mean I wish they had given me a pile of gold on my way out but I keep wishing that and it hasn't happened yet.
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean, and the breakfast area is inviting. However, some guests have reported issues with cleanliness, such as unclean beds and dirty carpets.
What are the common concerns about the beds?
Some guests have expressed concerns about the comfort of the beds, mentioning that they were uncomfortable, lumpy, and had an off smell. Additionally, there were reports of bed bugs in some rooms.
Is the hotel's breakfast of good quality?
Many guests have praised the quality of the breakfast, mentioning that it was very good and had a decent variety. However, a few guests found the breakfast to be repetitive and mediocre.
How is the hotel's customer service?
The staff has been described as great, helpful, and accommodating by many guests. However, there were also reports of rude behavior from the front desk staff.
Is the parking easily available at the hotel?
The hotel offers free parking, but some guests have expressed dissatisfaction with the parking policy, mentioning high parking charges and limited options.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting during the low season in March to avoid the peak tourist influx.
Nearby Attractions
The hotel's proximity to Town Center at Aurora, Aurora History Museum, and Aurora Hills Golf Course makes it convenient for exploring local attractions.
Check Room Cleanliness
Some guests reported issues with cleanliness, such as musty smells and spots not properly cleaned. It's advisable to check the room upon arrival and notify the staff of any concerns.
Request Room Change if Necessary
If you encounter issues with your room, such as cleanliness or odors, don't hesitate to request a room change. Some guests were able to change rooms to ensure a more comfortable stay.
Inquire About Special Services
If you have specific needs or requests, such as early check-in or room type changes, it's recommended to inquire with the staff. Some guests faced challenges with early check-in and room type changes but found solutions after discussing with the staff.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were limited or not up to standard. Consider bringing your own toiletries to ensure a comfortable stay.
Check for Special Accessibility Needs
If you have specific accessibility requirements, it's advisable to confirm the availability of facilities such as shower chairs, adapted baths, and wheelchair accessibility to ensure a seamless experience.
Verify Breakfast Inclusions
While many guests praised the breakfast, a few mentioned limitations and repetitive options. It's advisable to verify the breakfast offerings if you have specific dietary preferences or expectations.
Parking Considerations
If you plan to drive, take note of the parking charges, as some guests found the daily parking fee to be higher than expected.
Location
800 South Abilene Street, Aurora, CO 80012-3684
What's nearby
- Town Center at Aurora0.5 mi
- Aurora History Museum1 mi
- Aurora Hills Golf Course1.1 mi
- Gully Homestead1.2 mi
- Centre Hills Golf Course1.8 mi
- New Life Mission Church of Colorado2 mi
- Horseshoe Park2.1 mi
- Children's Hospital Colorado Anschutz Medical Campus, Aurora2.9 mi
- University of Colorado Anschutz Medical Campus3 mi
- Center for Surgical Innovation3.3 mi
- Fitzsimons Golf Course3.5 mi
- M.J. Lavina Robidoux House3.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Gateway Inn & Suites
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | May | $110 | $113 |
Cheapest month to stay with an average 26% drop in price. | Most expensive month to stay with an average 55% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Best Western Plus Gateway Inn & Suites
Which month has the cheapest rates at Best Western Plus Gateway Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Best Western Plus Gateway Inn & Suites is February, with an average nightly rate of $89. The most expensive month is July at $141 per night.
What is the cheapest day to book Best Western Plus Gateway Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Best Western Plus Gateway Inn & Suites is Sunday, with an average nightly rate of $86. The most expensive day is Wednesday at $129 per night.
How far in advance should you book Best Western Plus Gateway Inn & Suites?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Best Western Plus Gateway Inn & Suites, book around 9 weeks in advance. This could save you approximately 20% compared to booking last minute.
KAYAK's top tips for your stay at Best Western Plus Gateway Inn & Suites
FAQs when booking at Best Western Plus Gateway Inn & Suites
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.9 mi | Denver Intl | 13.6 mi |