Pros: The ease of picking it up and dropping it off.
Cons: Rather have a Tahoe than a Toyota and the car was filthy and they told us to return the way we picked up but it was dirty still and I didn't want to get chargedbso we vacuumed it. Never had to do that before.
Aug 17 2016
Cons: Expensive , more than quoted .and only one person working with a dozen people waiting.
Cons: Price was higher, they gave me a dirty car on outside
Sep 19 2016
Drop-off could have been smoother
Pros: Receptionist was excellent - did all she could, in fact everything, to handle return delivery & provide receipt
Cons: no one available from regular Hertz staff at opening time; I then learned they would arrive 45 minutes late, which did not work for my own schedule; Receptionist really came through in lieu of regular Hertz staff
Pros: We had a good experience and saved the airport taxes.
Cons: My daughter and family with 2 babies Ubered from airport for a 3:00 scheduled Saturday pickup and they closed at 1:00. Why did Enterprise accept their reservation if they are closed? Don't trust Enterprise's computer.