Pick-up location | Aurora |
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Car types | Compact SUV, Economy, Full-size, Full-size SUV, Intermediate SUV, Pickup truck, Premium, Premium SUV, SUV, Standard SUV, Supplier choice, Supplier choice SUV |
Rental locations | 16 |
Airport locations | 4 |
Popular agencies | Routes Car & Truck Rentals, Ace, Enterprise |
Economy | $32/day |
Full-size | $40/day |
SUV | $34/day |
Full-size SUV | $64/day |
Premium | $57/day |
Pickup truck | $48/day |
Premium SUV | $61/day |
Compact SUV | $32/day |
Standard SUV | $32/day |
Supplier choice | $33/day |
Intermediate SUV | $36/day |
Supplier choice SUV | $40/day |
Routes Car & Truck Rentals
5.7
Okay
107 reviewsCleanliness
5.7
Comfort
6.4
Pick-up/Drop-off
5.3
Value for money
6.0
One location in Aurora
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Reviews
8.0 Excellent
May 2021
Pros:
Staff was friendly and very helpfulCons:
Car was not cleaned thoroughly and smelled faintly of cigarettes10.0 Excellent
May 2021
Pros:
The process was fairly easy to rent the car. The shuttle was there promptly and when we went inside there wasn’t a huge line and they even upgraded my car so that was awesome.Cons:
I didn’t like the limit of mileage that I had, I thought it would be unlimited but they still gave me more than enough miles to do what we wanted to do.2.0 Mediocre
May 2021
Cons:
Was unable to pick up my rental car because they do not rent to people in the state of Colorado where they are located. Still was not refunded my $211.968.0 Excellent
Apr 2021
Pros:
Staff were great. They only had one shuttle and had to ewait outside for a while. They crammed in 15 people during the pandemic back to the airport. Other than that, a great value and the SUV was great..6.0 Good
Apr 2021
Cons:
More shuttles. I stood at the curb close to an hour waiting for the shuttle. So many people accumulated that when the shuttle finally came, only half the group could fit. There was no room for the large families with small children. Bad scene.2.0 Mediocre
Mar 2021
Pros:
Nothing, horrible experience from start to finish.Cons:
The whole operation is nothing but a scam. There is NO customer service and they charged my credit card a $500 deposit 4 days after I returned my car(no incidents to the car). 10 days after returning the car, charges have not been removed and nobody from corporate will not respond to me.4.6
Okay
691 reviewsCleanliness
5.2
Comfort
5.8
Pick-up/Drop-off
4.3
Value for money
4.9
One location in Aurora
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Reviews
2.0 Mediocre
Apr 2021
Pros:
Staff was friendly enough but understaffed and determined to sell every extra option. Car was nice and drove well.Cons:
More shuttles. Long wait at terminal on arrival and similar wait after drop off. Rental office is a couple miles from the terminal. Long, slow lines at rental office with not enough agents. Some agents did not appear to work quickly with each customer despite long line of waiting people. Some agents push hard for customers to upgrade or add options that increase cost. This further slows the transaction and is aggravating if you are number 15 in line. Won’t use Ace again.2.0 Mediocre
Apr 2021
Pros:
Drop Off was quick and easyCons:
Pickup was a nightmare. Spent an hour at least just waiting for a car. Staff was nice but small talking everyone to try and slow everything down. The toll fee scam they are running is world class. $50 PLUS the toll if you dont pre-purchase their toll scam at $10/day??? Come on! If Denver had an option to pay at the toll then i can see this being justified, but when the city requires toll by plate this is just a scam10.0 Excellent
Apr 2021
Pros:
I like it because the price was lowest. Others are ordinary. No negative factor.Cons:
I have no complaint.4.0 Okay
Apr 2021
Pros:
Drop off was easy and the shuttle came 2 minutes after.Cons:
The car had 44,000 on it and was more like Rent a wreck. The car had a sweet, chemical smell in it, Iike it was covering up cigarette smoke. Needed the windows open. No screen on car dash for navigation from your phone.8.0 Excellent
Apr 2021
Cons:
Communication on toll roads.2.0 Mediocre
Mar 2021
Pros:
I didn't like anything about this experienceCons:
The salesman completely upsold me as the car that I rented "wasn't available". I knew I was being taken advantage of, but didn't feel like there was anything I could do.5.6
Okay
31 reviewsCleanliness
6.0
Comfort
6.0
Pick-up/Drop-off
6.0
Value for money
4.0
5 locations in Aurora
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Reviews
9.2 Excellent
Aug 2020
Pros:
The staff was friendly, and detailed .Cons:
I wish the price could've been better. Covid or not, companies are capitalizing .2.0 Mediocre
Jul 2020
Cons:
Had to make a change to reservation. Removed 1 day from reservation and enterprise jacked up the price over $100 for 3 less days. Terrible company. I will never use enterprise again. Canceled reservation. I was told that a price increase was because of increased demand. They are liars. They don't care about their customers only care about ripping them off.10.0 Excellent
Dec 2019
Pros:
Helpful and friendly staff. Kelly kept in touch with me the week before and up to my reservation date. The checkout was quick and easy. The drop-off was after hour and was just as simple. I will continue to use Enterprise as my rental company.Cons:
Honestly, everything went better than I thought it would. Keep up the great work at the Aurora, Co. center on E 6th Ave.10.0 Excellent
Oct 2019
Pros:
Staff was excellent, both in person and over the phone! Prompt, courteous, and thorough. Definitely recommend this specific Enterprise location2.0 Mediocre
Sep 2019
Pros:
Nothing because I never rented from youCons:
Nothing because I never rented a car8.0 Excellent
Sep 2019
Cons:
Receive the car I rented.Silvercar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Aurora
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Reviews
7.6 Good
Jul 2019
Pros:
The car was clean and waiting for me when I arrived.Cons:
The signage and pickup/dropoff communications were not clear until we arrived. The location had changed, and signage was almost entirely absent at the lot.9.2 Excellent
Jul 2019
Cons:
Within the Silvercar App, they had the wrong address for the drop-off location.9.6 Excellent
Dec 2018
Pros:
The Silvercar rental people were amazing. They explained all the features of the Audi I rented. They were super helpful when I had to switch the car for the Audi SUV due to more people arriving for Christmas. I would highly recommend using Silvercar to rent an Audi in Denver. Super fun car and SUV to drive!Cons:
The only issue I had was navigating the web site, but I believe that was both an issue using a third party rental and my lack of knowledge. Once I got ahold of a Silvercar representative the issue was resolved quickly.10.0 Excellent
Oct 2018
Pros:
From start to finish, this process was easy and affordable. The car company and Kayak made us feel well taken care of.Cons:
Nothing!10.0 Excellent
Sep 2018
Pros:
Everything was easy and fun. Great car, great value and great service.10.0 Excellent
Aug 2018
Pros:
Great quality car, efficient modern pick up processCons:
Nothing (other than getting used to the car's technology)Hertz
7.3
Good
17 reviewsCleanliness
7.6
Comfort
7.1
Pick-up/Drop-off
7.1
Value for money
7.3
2 locations in Aurora
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Reviews
10.0 Excellent
Mar 2021
Pros:
The staff was friendly and the dropoff was easy10.0 Excellent
Feb 2021
Pros:
Cynthia was friendly and helpful at checkout and when I returned to check inCons:
Nothing. It was one of the better experiences I have had renting a vehicle2.0 Mediocre
Nov 2020
Pros:
The feeling I’d not been lied to.Cons:
Not lie and steal from me.10.0 Excellent
Oct 2020
Pros:
From start to finish, pick up and drop off was simple and quick. Staff on both ends were friendly and efficient. I have no complaints and the car, Malibu, was great on gas and gadgets.Cons:
Only an electronic check-in could be easier.2.0 Mediocre
Aug 2020
Pros:
The staff was friendly.Cons:
The staff was incompetent.8.0 Excellent
Jul 2019
Pros:
Staff was awesome.Cons:
We had selected the car category Jeep Cherokee or similar and were given a Dodge Journey. Since we were doing a lot of driving through the mountains, we wished we had something more SUV-like. The Journey seemed like a down-grade. Also the oil change light came on during our rental.One location in Aurora
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10.0 Excellent
Mar 2017
Pros:
Quick and brand new carCons:
The Aurora location had the wrong Mall name on the email from Avis7.6 Good
Nov 2016
Cons:
I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.9.2 Excellent
Aug 2016
Cons:
Expensive , more than quoted .and only one person working with a dozen people waiting.7.2 Good
Jun 2016
Pros:
The ease of picking it up and dropping it off.Cons:
Rather have a Tahoe than a Toyota and the car was filthy and they told us to return the way we picked up but it was dirty still and I didn't want to get chargedbso we vacuumed it. Never had to do that before.10.0 Excellent
Mar 2017
Pros:
Quick and brand new carCons:
The Aurora location had the wrong Mall name on the email from Avis7.6 Good
Nov 2016
Cons:
I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.9.2 Excellent
Aug 2016
Cons:
Expensive , more than quoted .and only one person working with a dozen people waiting.7.2 Good
Jun 2016
Pros:
The ease of picking it up and dropping it off.Cons:
Rather have a Tahoe than a Toyota and the car was filthy and they told us to return the way we picked up but it was dirty still and I didn't want to get chargedbso we vacuumed it. Never had to do that before.Budget
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Aurora
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Reviews
2.8 Mediocre
Oct 2017
Pros:
It got us to ca safeCons:
The check engine light was on in our rental adding another layer of stress to an already stressful out of state move. We called aurora budget and the man said he didn’t have any other cars we could use except that one and no big deal, it will be fine. Easy to say when you’re not driving halfway across the country.5.6 Okay
Nov 2016
Pros:
The vehicle was comfortable and spacious.Cons:
I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.2.8 Mediocre
Oct 2017
Pros:
It got us to ca safeCons:
The check engine light was on in our rental adding another layer of stress to an already stressful out of state move. We called aurora budget and the man said he didn’t have any other cars we could use except that one and no big deal, it will be fine. Easy to say when you’re not driving halfway across the country.5.6 Okay
Nov 2016
Pros:
The vehicle was comfortable and spacious.Cons:
I didnt get a notice to advise me that the vehicle i reserved was not available. We got another option at a higher price at the time of pick up. Also at the time of drop off the vehicle was not registered on the system causing an extra charge in my credit card.Economy Rent a Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Aurora
Priceless
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Aurora
Sixt
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Aurora
Most popular agency | Hertz |
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Most popular car type | Intermediate |
Average price | $74/day |
Good deal | $51/day |