Guest reviews
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Overall Rating
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9.8 "Terrific location."9.6 "96%
liked the proximity to shopping ." 10.0 "100%appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.5 "Housekeeping was great , according to 85%." -
8.8 "Food is delicious."10.0 "
Yummy desserts , said 100%." 10.0 "100% werehappy with the price ." -
8.2 "Pool is good."
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7.2 "Good breakfast."9.2 "92% were
happy with the price of the breakfast ." -
5.2 "Average comfort."
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5.2 "Rooms are ok."5.0 "For only 50%, the
tv was ok ." -
2.4 "Disappointing internet connection."0.8 "92% said the
wifi quality was bad ."
Overall Rating
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9.8 "Terrific location."10.0 "100%
appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 9.4 "94%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "Housekeeping was great , according to 85%." -
7.2 "Good breakfast."
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5.3 "Rooms are ok."5.1 "51% thought the
minibar was ok ." -
5.2 "Average comfort."5.1 "For only 51%, the
noise level was all right ." -
2.4 "Disappointing internet connection."0.8 "92% said the
wifi quality was bad ."
Overall Rating
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9.7 "Terrific location."9.6 "96%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%appreciated the closeness to the beach ." -
9.0 "Food is to die for."
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8.9 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.2 "Pool is good."
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7.4 "Good breakfast."9.3 "93% were
happy with the price of the breakfast ." -
4.9 "Rooms are not good."1.5 "85%
complained about the bathroom ." 2.7 "73% saidrooms were small ." 1.6 "84% thought they werepoorly maintained ." 0.8 "92%criticized the small bathroom ." 0.5 "95% hadproblems with the shower ." 2.7 "73% said thebathroom was dirty ." 3.2 "For 68%, therooms looked old ." 4.7 "53% thought thetv was sub-standard ." -
2.5 "Disappointing internet connection."0.9 "91% said the
wifi quality was bad ."
Overall Rating
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9.8 "Terrific location."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
5.3 "Rooms are ok."
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5.1 "Average comfort."
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4.9 "Bad amenities."5.0 "50% thought the
building was acceptable ." 4.8 "52%complained about the elevator ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.8review from
The charm. There was no indication about not having any Elevators when we made our reservation. Also the botel's Electrical System needs to be updated. In their defense we are told that the Hotel will be closing for a major renovation in a few months.
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9.1review from
Proximity to all is perfect! All I need is a bed and bath with a tv, I got it! Best deal in town!
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8.0review from
I liked the decor No elevator
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10.0review from
My first time to the island the hotel staff made my stay very enjoyable and relaxing
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8.2review from
The staff was super friendly and the rooms were clean. I liked that we were right in the middle of where the action is, so it was quite convenient. No elevator, and no place to hang anything up to dry. Tiny sink in the bathroom and no place to set down your cosmetic bag. Since this is a beach place, it would be nice to have an area to hang swimsuits, towels, etc.
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5.4review from
Close to the main road and attractions Staff was not as pleasant as I would have expected. Was told would get a txt when room was ready before 3pm and when checked back saw a txt was written at the top of the reservation and when stated that I never recieved a txt was just told well your room was ready. Asked for a cot for a grown adult to be added to the room and was given a baby crib. The man at the front desk was the only helpful person that day to fix the problem. The room was run down and had many pieces missing from the walls and the screens outside the windows were falling off the outlets were extremely limited and in very odd locations. The bathroom floor was slanted and many stains on the mattress. The complimentary breakfast was extremely limited and the women helping us was rude. Did not feel that this hotel was worth the price and would not plan on staying here again or recommending others stay.
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10.0review from
Clean, nice staff, near the water and a great value! No elevator.
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10.0review from
I really liked how it was right in front of the water. It was in a good location where everything was walking distance: food, arcade, cart rentals, bike rentals, kayaking, and more. The hotel also provided complimentary breakfast and allowed us to leave our baggage in the lobby before we could check in or after we've already checked out. The staff was really great as well.
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10.0review from
Location, price, and service. Small bathroom but it was adequate.
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9.7review from
The location is right in the heart of Avalon, and you don't have to haul your stuff up a huge hill to get to. The staff is very nice and accommodating. We were easily able to store our belongings at the hotel, both before and after our check in while we were on the island. The room is simple, but we were only using it to sleep and shower. It was clean. Had Disney channel, which is an absolute plus when you travel with a toddler. Only "issue", I'd say is, in the morning, we had our window open and the street below is quite loud with all the golf carts going by to the Von's grocery store. But close the window and problem solved.
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6.2review from
The front desk staff was top notch.... Very friendly and helpful. The room was clean and the bed was very comfortable. The room was pretty cheaply furnished.... Towels, lighting, furnishings were on par with a motel 6. Cheap plastic blinds did not keep the light out. Common areas needed a good vacuuming.
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7.4review from
The staff and the facility were very nice and comfortable. Our room smelled super bad, hence the 3 of 5 rating. We opened the windows and the smell did not resolve. The staff, however, was very good about bringing up an air freshener immediately upon request.
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6.0review from
Had a great time. The rooms were deceptively small through the pictures. The size
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7.7review from
Good location and clean Hotel is a bit dated and bathroom tiny but clean with good staff
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8.0review from
Location, bag storage, friendly staff, hotel charm, a/c, comfy bed Room could have been a bit cleaner
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8.0review from
Location - it's right in the middle of Avalon. Price - it was about half the price of everything else in the area (however, I think this will change once they finish their construction phase). Baggage - they will take your bags at the port and bring them to the hotel for you; also, you can leave them with the hotel when you checkout and pick them up at the port when you catch your boat. The lobby was under construction so we had to enter through a back door and check in/out in a make shift room/lobby.
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7.6review from
Price Smallest shower in the world. Really unenjoyable.
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9.1review from
Proximity to all is perfect! All I need is a bed and bath with a tv, I got it! Best deal in town!
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8.0review from
I liked the decor No elevator
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10.0review from
My first time to the island the hotel staff made my stay very enjoyable and relaxing
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8.2review from
The staff was super friendly and the rooms were clean. I liked that we were right in the middle of where the action is, so it was quite convenient. No elevator, and no place to hang anything up to dry. Tiny sink in the bathroom and no place to set down your cosmetic bag. Since this is a beach place, it would be nice to have an area to hang swimsuits, towels, etc.
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10.0review from
Clean, nice staff, near the water and a great value! No elevator.
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10.0review from
I really liked how it was right in front of the water. It was in a good location where everything was walking distance: food, arcade, cart rentals, bike rentals, kayaking, and more. The hotel also provided complimentary breakfast and allowed us to leave our baggage in the lobby before we could check in or after we've already checked out. The staff was really great as well.
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10.0review from
Location, price, and service. Small bathroom but it was adequate.
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9.7review from
The location is right in the heart of Avalon, and you don't have to haul your stuff up a huge hill to get to. The staff is very nice and accommodating. We were easily able to store our belongings at the hotel, both before and after our check in while we were on the island. The room is simple, but we were only using it to sleep and shower. It was clean. Had Disney channel, which is an absolute plus when you travel with a toddler. Only "issue", I'd say is, in the morning, we had our window open and the street below is quite loud with all the golf carts going by to the Von's grocery store. But close the window and problem solved.
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8.0review from
Location, bag storage, friendly staff, hotel charm, a/c, comfy bed Room could have been a bit cleaner
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8.0review from
Location - it's right in the middle of Avalon. Price - it was about half the price of everything else in the area (however, I think this will change once they finish their construction phase). Baggage - they will take your bags at the port and bring them to the hotel for you; also, you can leave them with the hotel when you checkout and pick them up at the port when you catch your boat. The lobby was under construction so we had to enter through a back door and check in/out in a make shift room/lobby.
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6.8review from
The charm. There was no indication about not having any Elevators when we made our reservation. Also the botel's Electrical System needs to be updated. In their defense we are told that the Hotel will be closing for a major renovation in a few months.
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7.4review from
The staff and the facility were very nice and comfortable. Our room smelled super bad, hence the 3 of 5 rating. We opened the windows and the smell did not resolve. The staff, however, was very good about bringing up an air freshener immediately upon request.
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7.7review from
Good location and clean Hotel is a bit dated and bathroom tiny but clean with good staff
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7.6review from
Price Smallest shower in the world. Really unenjoyable.
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5.4review from
Close to the main road and attractions Staff was not as pleasant as I would have expected. Was told would get a txt when room was ready before 3pm and when checked back saw a txt was written at the top of the reservation and when stated that I never recieved a txt was just told well your room was ready. Asked for a cot for a grown adult to be added to the room and was given a baby crib. The man at the front desk was the only helpful person that day to fix the problem. The room was run down and had many pieces missing from the walls and the screens outside the windows were falling off the outlets were extremely limited and in very odd locations. The bathroom floor was slanted and many stains on the mattress. The complimentary breakfast was extremely limited and the women helping us was rude. Did not feel that this hotel was worth the price and would not plan on staying here again or recommending others stay.
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6.2review from
The front desk staff was top notch.... Very friendly and helpful. The room was clean and the bed was very comfortable. The room was pretty cheaply furnished.... Towels, lighting, furnishings were on par with a motel 6. Cheap plastic blinds did not keep the light out. Common areas needed a good vacuuming.
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6.0review from
Had a great time. The rooms were deceptively small through the pictures. The size
