Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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8.6 "Location is great."7.4 "74%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
8.3 "Breakfast is good."
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7.2 "Nice rooms."8.5 "85% said the
beds were comfortable ." 7.2 "72% thoughtrooms were spacious ." 8.8 "88%enjoyed the shower ." 10.0 "100% thought theview was good ." -
6.5 "Service is ok."6.1 "Only 61% thought the
service was professional ." 6.1 "Only 61% found therestaurant service to be good ." 6.7 "Only 67% weresatisfied with the booking process ." -
6.4 "Pool is mediocre."
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6.2 "Average cleanliness."5.7 "
Cleanliness of the bathroom was average , said 57%." -
4.6 "Vibe wasn't good."2.1 "79%
criticized the unstylish hotel ." 1.7 "For 83%, thelobby entrance was sub-standard ." -
4.2 "Value below average."3.3 "The
price was too high for 67%." -
3.5 "Bar is not good."
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2.9 "Disappointing internet connection."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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8.5 "Location is great."
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6.8 "Service is ok."
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6.6 "Rooms are ok."
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5.7 "Food is average."
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5.5 "Average amenities."5.1 "51% thought the
building was acceptable ." -
3.9 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.3review from
Facilities were very good for keeping a family entertained. The Academy was not welcoming. The reception area was dark, hall way was worn, doors needed painted and i felt our family was one of the few families occupying an empty hotel. I would not return to this part in a hurry!
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3.0review from
The outdoor children's play area, swimming pool.
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3.0review from
facilities like play area for children and swimming pool poor , untidy rooms and not value for the money I spend.Staff are arrogant or I would say misinformed, unfriendly.. I would not suggest this hotel to any..
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5.3review from
I went as a parent with three children and i found the location and facilities excellent I found the room was small and a bit shabby
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5.3review from
The services for the children and the staff were great. We took advantage of the cinema pool and the inflatable softplay/ disco- our 4 year old had a great time. We were a little upset at the placing of our room-behind tesco loading area-we found this very noisy in the evenings as it was too warm to sleep with windows closed. We also came back one day to find the maid had been in and made our beds but left our room door open. We did however have a lovely time and had we been staying longer than 2 nights we probably would have aksed to move rooms etc. This hasnt put us off coming back we just put it down to experience.
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6.0review from
Nice working staff No restaurant, Couldn't get in the Hotel bar, because only people with red wrist bands were allowed in from the Harley Davidson group.
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8.0review from
Leisure facilities are excellent. Shower in bedroom leaked through to the bathroom floor. Last 2 stays in different rooms I've had the same problem.
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6.4review from
Variety of activites for all ages
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8.0review from
Leisure facilities excellent, kids loved the pool. Only on internet booking as never asked whether children were with you and could not book a cot online, nevertheless the excellent staff arranged for one straight away.
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6.4review from
All Foreign staff were excellent. Excellent facilities. The British girls working at the swimming pool were very unhelpful, bordering on down right rude. I did consider making a complaint about them. The booking sight did not have enough photos.
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8.0review from
Leisure facilities are excellent. Shower in bedroom leaked through to the bathroom floor. Last 2 stays in different rooms I've had the same problem.
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8.0review from
Leisure facilities excellent, kids loved the pool. Only on internet booking as never asked whether children were with you and could not book a cot online, nevertheless the excellent staff arranged for one straight away.
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5.3review from
Facilities were very good for keeping a family entertained. The Academy was not welcoming. The reception area was dark, hall way was worn, doors needed painted and i felt our family was one of the few families occupying an empty hotel. I would not return to this part in a hurry!
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3.0review from
The outdoor children's play area, swimming pool.
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3.0review from
facilities like play area for children and swimming pool poor , untidy rooms and not value for the money I spend.Staff are arrogant or I would say misinformed, unfriendly.. I would not suggest this hotel to any..
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5.3review from
I went as a parent with three children and i found the location and facilities excellent I found the room was small and a bit shabby
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5.3review from
The services for the children and the staff were great. We took advantage of the cinema pool and the inflatable softplay/ disco- our 4 year old had a great time. We were a little upset at the placing of our room-behind tesco loading area-we found this very noisy in the evenings as it was too warm to sleep with windows closed. We also came back one day to find the maid had been in and made our beds but left our room door open. We did however have a lovely time and had we been staying longer than 2 nights we probably would have aksed to move rooms etc. This hasnt put us off coming back we just put it down to experience.
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6.0review from
Nice working staff No restaurant, Couldn't get in the Hotel bar, because only people with red wrist bands were allowed in from the Harley Davidson group.
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6.4review from
Variety of activites for all ages
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6.4review from
All Foreign staff were excellent. Excellent facilities. The British girls working at the swimming pool were very unhelpful, bordering on down right rude. I did consider making a complaint about them. The booking sight did not have enough photos.
