Phoenix Hotel 3

The hotel is quietly located on the outskirts of the city center, with restaurants, cafes, and various shops just a few minutes' walk away.

The hotel offers amenities such as free Wi-Fi, a flat-screen TV, daily housekeeping, hand sanitizer in guest accommodation and key areas, and an elevator for convenience.

The rooms are clean, modern, and functionally furnished. However, some guests noted a musty smell and indications of past water damage on the floor.

The staff is friendly, but some guests found them not necessarily helpful. One guest mentioned not feeling welcomed or supported during their stay.

The hotel offers parking and an airport shuttle, providing convenience for guests' transportation needs.

Some guests mentioned that rooms facing the city center can be noisy, so if you prefer a quieter environment, consider requesting a room away from the city center.

A few guests noted that some rooms had a musty smell, so it's advisable to check the room upon arrival and request a change if needed.

Before your stay, it's recommended to verify the availability of on-site services such as the bar and cafe, as a few guests mentioned that these amenities were closed during their visit.

While the staff is generally friendly, it's advisable to confirm the availability of assistance for activities like purchasing bus tickets, as a guest mentioned receiving unhelpful advice in this regard.

The hotel's location offers easy access to restaurants, cafes, and shops, making it convenient for guests to explore various dining options and local attractions within walking distance.

If you encounter any musty smells in the room, consider requesting air fresheners or room deodorizers from the staff to enhance the room's freshness.

Despite potential noise, guests appreciated the city views from some rooms. If you enjoy urban scenery, consider requesting a room with a city view for a unique experience.

If you require airport transportation, consider inquiring about the availability and schedule of the airport shuttle service provided by the hotel for added convenience.

Due to past water damage issues in some rooms, it's advisable to inspect the room's condition upon arrival and promptly notify the staff of any concerns for a comfortable stay.

With the hotel's proximity to Bac Ninh Railway Station and bicycle rental services, consider utilizing these transportation options for convenient travel during your stay.