Eco Hotel Casa Corazón Bacalar

The hotel is close to Fuerte de San Felipe, which is 1.5 mi away, offering a great opportunity for exploration and sightseeing.

While some guests have mentioned concerns about cleanliness, the hotel ensures that guest accommodations are disinfected between stays and staff follow all safety protocols as directed by local authorities.

Yes, the hotel offers free parking, making it convenient for guests who are driving to the property.

The high season is in April, offering a great time to experience the beauty of Bacalar. However, July is the low season, which may be a quieter time to visit.

While some guests have mentioned concerns about the beds, the hotel provides amenities such as mosquito nets and a seating area, ensuring a comfortable and relaxing stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lagoon comes highly recommended.

Some guests reported issues with room amenities such as missing toilet seats, rusty porcelain, and lack of hot water. It's advisable to confirm the availability and condition of essential amenities before booking.

Several guests highlighted safety concerns, including slippery shower floors and unsafe facilities. It's important to be cautious, especially in wet areas, and consider inquiring about safety measures upon check-in.

While the hotel offers free parking and an airport shuttle service, guests noted that the location is a bit far from the city center. Planning transportation for exploring nearby attractions or accessing the city center is recommended.

Some guests were disappointed that the rooms did not match the descriptions provided during booking, such as the absence of lake view rooms and a restaurant. It's advisable to verify specific room features before making a reservation.

A few guests mentioned communication issues with the staff, particularly related to language proficiency. It may be helpful to inquire about multilingual staff or language support services if language barriers could potentially impact the stay.

The hotel is close to attractions like Fuerte de San Felipe and offers activities such as scuba diving and snorkeling. Guests may want to plan their itinerary to take advantage of these nearby attractions and activities.

Some guests reported cleanliness issues upon arrival. It's advisable to confirm the hotel's cleaning protocols and consider requesting a room inspection upon check-in to ensure a satisfactory level of cleanliness.

As the hotel is located in a high-temperature area, it's important to be prepared for the climate. Guests may want to pack accordingly, especially considering the absence of air conditioning in some rooms.

A few guests mentioned discrepancies between the booking details and the actual services provided. It's recommended to clarify any uncertainties about the booking, such as room features and included services, before arrival to avoid potential disappointments.