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The staff were all wonderful. Breakfast buffet was amazing. Location was charming.
breakfast was good the hotel sercices and facilities are very poor , the hotel has no air conditions .
breakfast swiming pool not deep enough. There is only sauna!
Very well situated in a pedestrian area. Excellent pool facility. Helpful and friendly staff. Very good value for money.
The breakfast was excellent! The Guest Card which allowed discounts on concerts, etc. is an excellent idea. Leaving bath robes to use at the indoor pool was a nice touch. Thank goodness there was wifi. The refrigerator in our room was not connected...who wants hot drinks in the summer. Also in most hotels a bottle of water is left for free. Leaving 2 small bottles of water in a room for the price of 4.20 euros each left a bad taste in our mouths.
Beautiful historic building in the best location of the town. Has its own park for strolling. Very quiet and peaceful despite being in the middle of town. Very friendly and helpful staff. Great breakfast.
Old Lady adjusted to modern confort. Large and well decorated diner room, salon. Beautifull and romantic parc Not a single chanel with french language on the TV.
Excellent location in shopping area. Beautiful facility. Excellent breakfast. Very difficult to find when driving because of walking street in front.
Spacius rooms, excellent breakfast , friendly staff , large swimming pool , nice restaurants Parking is located in a nearby space outside the hotel , so little annoying in bad weather..
There is an excellent hotel - we recommend it for its central location and park behind the hotel. Breakfast is excellent. It has to be pointed out that in case of non-refundable rate, the hotel staff can allocate any kind of room they have available, which could not corespond to the requirements transmited with the reservation application. For instance, our requirement was for a room at upper floors, with the balcony and nice view, while we got a room at the first floor with the view on the roof, having only a narrow window ! When complaining, it was no chance to change it. It is preferably, to be mentioned right from the booking confirmation, what kind of room they reserve for you and be aware at the arrival what you get.
Hotel is in a quiet location overlooking a park yet only a 10 minute stroll to town & restaurants. Spacious,light bedroom.Large bathroom with bath.Balcony.Loads of storage space.Happy,helpful staff many of whom spoke English.Great choice at breakfast & evening buffet.Sit where you want policy in large airy restaurant.Good sized pool.Roof terrace with bar & refreshments served.Underground car park. Can't think of any.
Our junior suite was very pleasant, with a lovely balcony and ample natural light. The decor was warm and inviting. The comforters on the bed were folded to create a large heart, which was very cute. Breakfast was wonderful and plentiful. Reception was very kind and friendly. Very early in the morning someone above us, or close by was moving what sounded like furniture around. I can't imagine this would have been a guest--and assume it was some kind of hotel business going on. It lasted several minutes and was quite irritating. Waking up to the sound of the birds singing would have been much more peaceful.
the hotel has an excellent position in relation to the points of interest of the town not very rich breakfast available
Good hotel standard with good and clean rooms of good standard. Good Italian restaurant on site.
Our experience was better than our first impression. Similar it was in the hotel restaurant where the food exceeded our expecations.
Excellent staff (very professional and kind). Very nice, comfortable, clean rooms and in general the whole hotel structures. Worth all the money you pay for your stay. Restaurant is good too.
Staff are kind. Room is clean. Bed is comfortable. Breakfast is good.
Very welcoming friendly manager, helpful. Nice cat. Room well equipped and comfortable. Good breakfast
Everything was great in this hotel: the location, the wonderful breakfast, the size of the apartment, the balcony with the beautiful flowers. I would strongly recommend this hotel.
My husband and I appreciated the location of this most comfortable small hotel - we were able to enjoy a city (Salzburg) and the beautiful surrounding area of Bavaria (Berchtesgaden, Chiemsee,etc), in addition to Bad Reichenhall itself. The owners gave us good advice on where, how and when to travel. The breakfasts were wonderful! Although wifi was advertised as available (and was one of the reasons we had selected this hotel), we were disappointed that we could never successfully access/use it.
Good hotel facilities. Good staff. Beautiful garden. If you want you can have a small refrigerator in the room, but you have to pay for it.
I liked the elegance and the quiet atmosphere of this hotel. Proximity to shopping and cafes, and the wonderful performances daily of the Bad Reichenhall Philharmonie in the beautiful Kur Park. Bus tours close by. I would have liked internet access.
The location is excellent within a walking distance to the ceneter of the town. The hotel is well maintained and the room was very comfortable and spacious. The staff was helpful (also in English) and amicable none
location , very nice view, confort, staff very friendly , everything was perfect. nothing
The hotel was a dream! It was clean and welcoming, with modern comforts and very friendly and helpful staff. But the thing I liked most was that it had the old-world charm that I remember hotels having when I was a child vacationing with my grandparents. Things seemed more civilzed then and the Hotel Erika brought that back for me-even the television and entertainment room that brought travelers together was there. We loved it and will be back as soon as possible. Nothing at all.
Well located, close to centre of Bad Reichenhall with free car parking within the grounds of the hotel. Room was very spacious. (Comfort grade rooms have shower instead of bath) Excellent buffet breakfast. no
friendly staff, nature
Large room with good shower No tea / coffee making facilities.
Location, breakfast Nothing
Comfortable elegant room. Hard to find it.
The hotel's staff was very helpfuland created for us a pleasant atmosphere.Rooms are very clean and bright and the breakfast is good and fresh. A small parking area;time for check-in ( last hour) is early (19.30)
quiet location, nice panorama no restaurant for dinner at the hotel
The hotel and its staff were excellent in all aspects.
This hotel has a very relaxed atmosphere,it is located in a splendidd area, hotel staff are very interesed in guests, very helpful, tasty breakfast, free parking. More English speaking channels on TV
It´s a fantastic staff at this hotel. I normally have about 70-80 nights at hotels a year, Now-ones can be compared when it comes too the cosines at Bergfried & Schønblick. I had companions which stayed 150 meters down the road on a big fancy expensive hotel, they felt like robbed when they saw mi hotel. (they had only heard the price earlier), "My good, this is like home". It is true, thats the best way too describe the atmosphere, that is too think about the hotel like a big home, where the employers quality make the difference.
The perfect location to visit Berchtesgaden and Salzburg. The outstanding shopping strip in Bad Reichenhall
My one sister said it had the best breakfast of our trip. The other said the bed were the most comfortable. One mix-up was that I ordered four seperated beds and that message got lost somewhere. The hotel just put me and my sister in single rooms, which was fine. I didn't hear or misunderstood about an alternative entrance in which to bring our luggage.
Exellent, friendly,clearnest hotel! Nothing!!
Very nice hotel in great location
My stay was very good the staff were very pleasent and helpfull The lack of choice in food for evening meal. What I saw looked very good but its me thats very fussy in what I eat
Friendly and helpful staff. Nice room with lovely view. Situated in a lovely town in a lovely part of Germany. Good value for money. Nice evening meal (although fixed menu).
Very nice location with mountain views. Character of the building, ancient architecture. Quality of food. Discounts are available for the local spa center with outdoor pools
A clean and tidy room and environment Mainly mature clientele. Not a hotel for families with children.
The view and breakfast The lady answering the phone initially was a bit difficult. Don't plan to arrive very late...
This hotel is in an absolutely beautiful location with easy access to Salzburg. The staff were excellent always ready to offer assistance. I could not fault this hotel at all and will stay there again it offers excellent value for money.
good lacation close to the spa and to the center, nice garden, spacious rooom TV channels only in German
The hotel service and staff was excellent. Rooms were very clean. Easy walk into town.
Cleen. pleasant. near to everything No Elevator, did got a false info, was told thereis an Elevator
it is not a 3 stars hotel
Peace, absence of noise, cosy and clean room, very good and new furniture, many flowers.
The rooms are very big and there is the possibility to use a common small kitchen. The area is very quiet, 100 mt. from the thermal center.