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The staff has been extremely friendly, helpful and accommodating. I stayed there again the weekend afterwards and will recommend it to anyone.
My daughter and 14 month old grandson accompanied my husband and I for the night; We found the staff were very child friendly and most helpful all the time. The layout of the hotel allowed our grandson to walk around safely.The facilities in the spa were brilliant. None
location and breakfast
our bathroom was low and we ask to change the room
friendly staff; big rooms, nice restaurant. no
Was made very welcome
Great people; lovely b'fast. (1) Persistent smoking near my room; smoking in lobby and bar, a big problem in an alleged spa hotel. (2) failure of spa staff to respond to my request for an app'T.
The breakfast is wonderful. Swimming pool and sauna until 10:00pm is great after a long day of work. Diner choice very limited with today menu only in Deutsch. Internet access very expensive.
The Cigar bar was great. Service was very good. They had a good assortment of drinks. I stayed in a Superior room. It was very small. The TV was small and had no English channels. I dined in the resturant at night. The service was incredibly slow and took over 2 hours for dinner. I finally walked out before I received my dessert.
everything. it was a very nice hotel, well placed and everything i wanted.
the indoor swimming pool was very good. The wifi connection was very expensive for 24hours, most hotels have wifi for free, also, the dining room which we ate in for one night, the food was very nice but no atmosphere, just by playing some simple background music would have helped.
Quality of the food served at the dinner and breakfast was excellent. Inside pool and wellness services are excellent too. Heating system makes it quite unberable to sleep. We were located in room 126 and our friend who was located in room 181 did not sleep at all as his bed was located near an heating wall. Impossibility to chose the table at the dinner, The dining room is poor for such an hotel.
Fantastic personal, breakfast was wonderful and the location of the hotel is great with a beautiful view on the black forest.My wife and me stay for 5 days and we enjoy the hotel and our visit on Badenweiler a lot. If we be able to make a trip again trough Europe we will be there again. My wife missed the sweet little dog ( Jenny ). Sven all the best and hope we can come back again.
Beautiful location, exceptionally friendly and helpful staff, excellent breakfast. A very enjoyable experience.
It was everything we expected. The location was perfect, in a quiet area on the edge of the town yet a very short walk into the town centre. The owner also kindly let me use his garage for my motorcycle.
Very quite place There is no left
Nothing was too much trouble, the rooms were huge the scenery great and the service excellent, a return is already planned
Great value. Really good breakfast. Best part is the coffee, they are using WMF, so you get a good Latte Macchiato. The kids loved the place.
Very Good value, nice location with very friendly staff
Comfortable Rooms. A few ants in the jam at breakfast.
very nice hotel the owners were very pleasant and eager to please. Good location and food was more than we could possibly eat
Comfort, convenience, service
The staff (I think it was an owner) was very nice to us. Tasty breakfast. The rooms were very clean, but the toilet would need a little bit of more modern look.
The dinning room with stunning view and the nice breakfast, and the very special attention the owners gave to the guests. The owner extent her effort to help us to book a hotel for our next stop and she kindly gave us recommdation on the itinerary of our journey. nothing
We felt at home and wanted to stay longer. The Hotel is charming, the breakfast excellent and the staff are delightful and helpful. The view from the balconies is heavenly!
The hospitality of the staff, the comfort and a beautifull region
The hotel staff was especially cordial and helpful. The manager went out of her way to make our stay more pleasant. The breakfast provided was quite nice. This is a well decorated, peaceful hotel in a beautiful setting.
Very pleasant and friendly management, wonderful views
very nice staff, good breakfast
Close to centre and a very peaceful location
Female owner Heidy was friendly. Breakfast was very good. Male owner made you feel as he was going out of his way to help you and wasn't friendly and only smiled at us on our last day. Car damaged in car park. People generally in Badenweiler were not friendly even when we passed them in street smiled and said Guten Morgen they just blanked us! Resort not a lot to do for children.
Warm and welcoming Hotel. The breakfast was outstanding, the rooms clean and spacious; the view on the valley beautiful.
1) all hotel staff was very friendly, polite, helpful and pro-actively caring 2) we were offered an upgrade of room for free which was very kind 3) great view from hotel room 4) breakfast was very good and served until late 5) nice decoration/cosy atmosphere overall!
Excellent food, excellent service (swimming pool, sauna, fitness center).Very professional staff. Rooms are big and clean. Restaurant closes too early in the evening (8.00 pm). During summer the closing time can be moved to 9.00 pm.
excellent food - great location - attentive staff - paradise for the over 60's - super interior spa - Well maintained hotel. Not possible to have dinner on the terrace (But good for snacks and coffee) Still, the food is so good in the restaurant, you can easily forget that there are no stars above your head !!!!
excellent service and breakfast poor dinner
Wonderful personal service,excellent food in the resaurant,very clean hotel inside and outside,pleasant atmosphere a single room could be more comfortable
great breakfast and quiet nice environment, friendly staff none
Clean,pleasant hotel not too far from the motorway in a pleasant little village. Tip top.
Everything is very simple, very practical, very comfortable. Good beds, shower facilities, perfect breakfast. The price is surprisingly low.
for me a clear 10 out of 10. The right place in the right location - we were travelling to France and needed soemthing to relax for one noht with a family of four and couldn't have found a better place. Owner and staff are very friendly!
Modern hotel, (necessarily, the town was heavily bombed in WW2) in quiet location. Friendly staff. Excellent room.
Bright and welcoming lovely backdrop and plenty of parking. Small bottle of moisituriser and shampoo would be great for those staying just a night or two
very personal staff service, excellent food. Great location.
Nice and quiet and very clean rooms. No possibility for dinner, no bar.
The staff was great, hospitable, helpful, could be friendly and informal without losing their professionalism.The breakfast was so ..healthy and varied, all products chosen with such care.Even the dog was lovely.The location was excellen, too.
The staff was exceptionnaly nice with us. The place is quiet. The village is beautiful. The food was very good. The rooms were not so large but that's really all.
Location,family owned , one of the best breakfast we have experianced None
Very friendly staff. A comfortable stay in a great environment. The value is incredible.
Each room had a balcony with a lovely view of the hills. The decor of the restaurant and patios was charming. The staff was friendly, rooms and bathroom very clean. Nice breakfast The weather was hot and there were no fans to use.
Warm family rn hotel with beautiful traditional accomodations. The provided me with a local tourist cared that was vry helful in using public transortation in the area.
Be sure to get one of the renovated rooms in the main building, very nicely decorated, small but well equipped bathroom. Good restaurant!
location of hotel, comfort of rooms and cleanliness of room and personel of reception nothing
Very nice modern rooms, super clean, friendly staff, good breakfast, parking, absolutely unbeatable value. For those with a car, also an option when visiting or conducting business in Basel, Switzerland (half an hour). No elevator
Best hotel and best breakfast of about 50 hotels we had for such a nice price we felt ashame. Shower AND bath, just new rooms with luxure like sitting corner and balkony, free breakfast with luxury bread and chees and all the coffees you want for free like maciata and capucino.they even phoned us to tell we could arrive anny time after 21.00 compared to hotels of 150 euro we only missed boiled eggs.....but we saved 90 euro...
Value for money.
We were travelling with three dogs and the room we were allocated was on the ground floor with French type doors leading to the gardening. This had access to the car park and was good that we did not have to always go through the hotel when we went out with the dogs.
There was a peace and calm and wondeful ambience about the place. It was light, roomy and every thing one could want
Nice and clean room and good breakfast
Good location, well maintained and clean
All was perfect
Excellent value for money, very clean, good breakfast. Would stay here again if in the area. Staff also very helpful and friendly.
Good welcome and standard of room was excellent value for money. Modern bathroom ,large room & balcony. quiet area convenient walk to restaurants
Large room suitable for family with small children. restaurant was smoky, even the non-smoking part felt smoky. Wireless did not function in room and only very close to the bar, where the smoking section was, and not available in the non-smoking section. may have worked near reception but corridor was cold.
Friendly staff, excellent restaurant (the chef is excellent) very clean and comfortable
The kindness and friendly attitude of all the people . Everybody has a smile on his face and wants to help you . I enjoy of course the large and very comfortable suite . For sure I will recomand it to all my friends and not only .
Beautiful room/hotel & wonderful location, they even found room in the garage for our motorcycles overnight No restaurant, although there are plenty close by
Very friendly staff, calm and noisefree hotel, no sounds of bars or restaurants, beautifull green, flowerfull neighborhood. It seems as time stands still in Badenweiler and all people are friendly and polite. You can rest and sleep well in this Hotel!
I enjoyed the peacefulness and the atmosphere of the surroundings and the wonderful owners.
Extremely friendly people, quietness, birds, black forrest with so many different birds waking you up, clean fresh air, a nice breakfast and big clean rooms. The only thing I did not like was the small shower. I am used to a much bigger shower and this was to small.
Staffs, hotel restaurant Difficulty to find the reception.(German sign only)
Old world comfort close to the thermal baths.
The situation close to the Thermal Bath (3mn). The view to the castle and to the town
Friendly, quiet, helpful traditional family-run hotel. Close to shops, restaurants, and spa. Very dated - a bit dreary unless you are over 65 (as is apparently almost all of the clientele of this and presumably most of the hotels in this town).
An excellent hotel! The staff were very nice and the restaurant was great.