Renaissance Palace Baku

Renaissance Palace Baku offers a range of unique amenities including a fitness center, sauna, and indoor parking facilities.

Guests have praised the cleanliness of the hotel, with many mentioning the clean rooms and absence of smoke smells.

Common complaints include limited breakfast options, unprofessional behavior from some staff members, and issues with room cleanliness and maintenance.

The hotel experiences low season in February and high season in January, making January an ideal time to visit for a vibrant atmosphere.

Some guests have mentioned that the bed quality was not up to standard, with reports of uncomfortable mattresses and dirty bed sheets in some cases.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel is conveniently located near several attractions, including Baku State University, Teze Pir Mosque, and Sabir Park, making it easy to explore the city's landmarks.

Some guests reported issues with room amenities, such as dirty bed sheets and limited pillows. It's advisable to check the room amenities upon arrival and request any necessary items from the staff.

While some guests praised the friendly and helpful staff, others reported unprofessional and rude behavior, particularly in the evening shift. It's important to be mindful of potential inconsistencies in staff behavior.

The hotel offers an airport shuttle, which can be convenient for guests arriving by air. It's advisable to inquire about this service in advance to ensure a smooth arrival and departure experience.

While many guests appreciated the cleanliness of the rooms, some reported issues with cleaning frequency and the presence of dirt and odors. It's recommended to verify the room's cleanliness upon check-in and address any concerns with the staff.

Several guests expressed dissatisfaction with the breakfast, citing limited options and poor quality. Managing expectations for the breakfast spread can help avoid disappointment during the stay.

Despite the hotel's claim of increased accessibility, some guests noted issues with the main entrance not being disability accessible. It's advisable to inquire about specific accessibility needs before booking.

Some guests mentioned discrepancies between the rooms they booked and the rooms they were given. It's important to confirm the room details and amenities to avoid any potential mismatches.

While some guests praised specific staff members for their exceptional service, others reported inconsistent experiences. Seeking recommendations for reliable staff members can enhance the overall guest experience.