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We used it as a stop over to our wintersports holliday in Austria. This hotel was conveniently located. Family room was spacious and comfortable for single night use. The couch-bed in the living room smelled like vomit, attempted to clean it ans sprayed over with some perfume did not really help. Dinner tip: in the restaurant, stay with the pizza and do not go for the 'enthousiastically' reccomended 'specials of the day'. The special was not really special and very much over priced, pizzas were good though.
The rooms where very well equiped and comfortable to stay in Food was only OK and over salty
Sauna was additional charge.
Very relaxed atmosphere. Good facilities, friendly staff. Nice breakfast, very good italian restaurant. Good travel arrangements with buses etc. No cash point. Leaving early can be a problem as the sevurity gate does not open until 0800.
High price for poor comfort. I never will visit this hotel.
Good swimming pool facilities. Bed setee too short
The room, the restaurants/food No. Suggestions for improvements could be something like english breakfast, more parking space and a pool with a water depth over 1,30 meters.
The location No
great hotel, friendly staff, great facilities
hotel, layout, service, helpful staff So nice quite place had noise at 3 morning, rest is excellent
The attention to detail.Nothing was to much trouble.Staff very obliging without being too fussy No
The hotel was overbooked and we have to switsh over too another room after one night.
Very nice suprise in the beautiful setting, friendly staff, typical Bavarian atmosphere, good dinner, relaxing hotel
The food and the staff where excellant
It was beyond my expectations.The stuff was great,the cuisin was marveless. They didn't change the room bedclothes, and refill the bathroom soapes.
Service & Food excellent
breakfast was very nice, nice spa, staff is very friendly the winelist in the restaurant was not up to date, they don't have a playroom for children
Nice environment, nice food, very comfortable Slow service in the restaurant
No air condition which is surprising me for a 5 star hotel. There is no welcome book in English (everything is drafted in German). Only one foreign channel (CNN!). You must wear a trousers to have dinner. If not and despite you have a decent wear, you cant go for dinner! This is not disclosed in the hotel nor on internet.
Friendly helpful staff. Beautiful view of mountains from balcony.
Very friendly and "chic" as well. I love it ! The prices for dinner was not very well indicated. I was a bit surprised by the price of a evening meal... Another thing, the explanations about the use of the telephone, messages, etc were not clear to me. And I was not sure about the tipping ; first time in Germany. I think that mostly of your guest are german speaking but some english guide of you hotel might be useful .
The Hotel is located in an excellent location on the edge of the town of Oberstdorf giving you wonderful winter views of the surrounding mountains and cross country ski track. The staff was "bend over backwards" helpful to meet our needs and requests. I would return to this hotel anytime.
The rooms are nice, even if I had a tiny tiny small one (264), where I could hardly walk around! The smallest room I have ever seen! The pool is warm for swimming, the food nice and the staff friendly. The reception is far from parking. The wellness closes at 20.00 which is very early for business travelleres, like myself who like to finish the day with swimming, sauna and steam-bath. I only made it for 30 minutes and then had to rush down to make it for dinner in the restaurant. I did not like the fact that I was automatically put together with other single travellers - without asking me first.
Helpful and efficient staff, good food and attractive swimming pool
the sauna ans swimming pool were great, staff was friendly and breakfast buffet was very extensive and yummy all was good, would have liked to stay longer
Nothing is in English. We got to the town on Sat. Around 4pm, everything was closed down, and had been closed since 12/1pm!!! We came to the town looking to ski and do the spa thing, we thought our hotel was spa oriented but could not find the spa facilities (other than the pool/sauna). The hotel was very expensive for not getting much.
Lovely staff, warm rooms, free internet access in public area, nice pool,
there was a lot to like about the hotel. the facilities were very good and the restaurant was excellent. the staff were fantastic. the only dislike was the fact that the evening meal started and finished so early. after a day skiing or walking to rush for a meal before eight is not good, but this is a problem with many hotels in Germany.
I liked verey much the atmosphare in and around the hotel. The location is good and the surroundings is wonderfool. I love the the staff attitude to the guests. The restaurant in the hotel is realy good.
Friendly, warm welcome..rooms really clean, great food and great that they give you a card which enables you to use the swimming pool, cablecar and other amenities free whilst you stay there.
The rooms were very clean. The staff excellent The facility is aging and could use some renovation.
The staff was wonderful and spoke enough English that we were able to understand. Didn't use the facilities however the pool and pool area looked nice, pool was on the smaller size. Food in the restaurant was was very good for both dinner and breakfast. The pictures of the hotel on the website shows the hotel pretty much by itself which is very misleading. We actually had a hard time finding it because of this as there's other buildings all around it. The hotel is older however kept up very well. It looks as though the dining area and lounge have been recently redone and rooms where very clean.
rooms were nice, clean, staff was friendly, breakfast was good, location of hotel was good
the relaxing atmosphere- no
Big difference with 4* business hotels, which has both pro's and con's. Nice relaxed atmosphere, personal attention from staff and wonderful location with magnificent view on the surrounding mountains. When I was there (almost 60 myself) the hotel felt a bit like an elderly home, as (probably due to time of year) there were a lot of old people.
the use of the bicycle - it is a good town to bicycle in.
The pool and sauna facilities. No single lift to get to our floor.
The staff were very friendly and helpful. The swimming pool was lovely and the mountain views from seats placed outside in the snow with blankets provided were wonderful. Internet was available in the public rooms but had to be paid for (only 5 euros per hour) and cut off at the end of the paid period. I found this very annoying and unacceptable in a high star hotel. It is very petty to charge for internet in this day and age.
Very friendly and accomodating staff, good food and beautiful authentic German style building/decor. Indoor pool is good. There's an industrial factory in town near hotel.
This hotel is a wonderful find. I really enjoyed my stay here. I ate there for the four nights I was there in July, and each night they had something different going on for dinner. One night an outside dinner, another night a buffet and another night a BBQ on the patio. Staff for the most part are excellent. Front Reception and bar staff were very friendly and professional as were most of the wait staff. Site is wonderful with views of the mountains from the rooms and wildlife in the area. Very good value for money. I would recommend if you book this hotel to book half board, as the food is really very, very good. If you don't book half board you can be asked to move tables as they are reserved for the half board partons (they have the same table for every meal). I was asked to move a few times, and wish they would place reserved signs on the half board tables, or get rid of this procedure all together, but until they do this be sure to book the half board to avoid being asked to move constantly. If you don't book half board, well, at least you'll know why you're being asked to move.
there was a wedding reception one of the evenings and the noise went much past the hotels designated quiet time of 10pm -- til almost 1 am, I was exhausted the next morning and felt like it cut into my trip and relaxation time
The staff were very helpful and pleasant. It was in a great location, close to the town but far away enough to experience the countryside. The hotel was clean and very well designed. Breakfast was plentiful, and the dinners were had at the hotel were all excellent. The hotel also has a wonderful outdoor seating area.