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Very friendly staff, clean and nice room, nice pool area as well as the beach nearby. A bit noisy due to thin walls, especially in the mornings. The restaurant's selection of food wasn't that inspiring and didn't come up to 4-star standard. The hotel was situated far from the centre which made the visit very isolated as we didn't have a car. However, the staff was very friendly and even drove us into the centre one evening! Costa Azul works very well with rental car!
The hotel staff were very welcoming and di everything to make our stay pleasant We arrived late at night but were still able to have a meal. The surroundings of the hotel looked abit run down it may be better in the Summer. The hotel itself was immaculate and rather modern and unusual.
While not a particularly attractive building, the hotel was well maintained and the staff ( in particular, the receptionist, Linda and another young lady who served us at dinner) were friendly and helpful. The hotel is handy for Palermo airport, being about 20 miles away and it is an easy trip. The location is poor - in a fairly nondescript area some way outside the centre of Balestrate ( which did not appear to have much to offer anyway). It is close to a flyover. There is a large and quiet beach nearby ( the other side of a railway line) but it was littered and unkempt with no facilities of any kind.I would regard this as an "airport hotel" for a short stay and not as a "destination" in itself.
Very nice facilities - almost brand new and excellent design
Big confortable well equipped and clean rooms, not far from the high way to Palermo, the hotel staff is excellent and are willing to help, nice breakfast.
Hotel fantastic, clean , staff very friendly. Location is ok as long as aware that nearest beach is not the best. Would recommend as we did, on previous reviews to hire a car if wanting nice beaches. Ballustrate town is really nice, would recommend meals in main square.
We liked everything about Hotel Costa Azul. The staff, the service was fantastic, the hotel is absolutely beautiful and very clean and it is just the right size. The food was perfect, the restaurant excellent. We will definitely return to this hotel in the future and pass on the info to our friends and family. No
very nice hotel difficult to find. Rather noisy machinery during nights
A warm hotel, with a modern room. Friendly, motivated staff. 300 Meters from a nice beach. Has a small but nice pool. Silent airco in room. Good parking facilities. Beautiful location. Mostly a nice and clean hotel. Not every staff member can speak English. No warm water in the shower (This wasn't a problem due to the fact it was 30 degrees celsius outside.) If you stay at this hotel you must have a car to reach villages, bars etc. The hotel restaurant, although good, doesn't have a large menu. They closed the pool for a private party and left the pool area dirty the whole next day (This happend only once).
We very much appreciated the friendly staff. The rooms are large enough and the hotel is very clean. There is a very good restaurant where you can have excellent dishes at very reasonable prices. The swimming pool is nice. The hotel is rather small (18 rooms) which implies that you are not just a number. The hotel owners are really caring about their guests.
Very nice hotel, beautiful interiors. Located above the new port, a delightful panoramic view from the window number. Excellent staff: very friendly, ready to make a holiday memorable. A good spa. Located near the Palermo airport - about 20-25 minutes by car. Thank you for a pleasant stay at your hotel!
It said on their web sites that there was a beach, but it was a public beach with no facilities. They also had no pool, so we would not have choosen this hotel if we knew. Also the internet connections did not work.
There was no problem with transfer to the airport. Even when flight is very early, a breakfast is served (5 am). Our room had a kitchenette, so preparing a meal was not a problem. Payment by card is possible. This b&b is 950 meters from Cinisi-Terrasini train station.
Location very near airport. Beautiful pool area. Excellent dinner in dining room. Not easy to find in a tiny town off the highway. No airport transfers available even though it is located so near to it.
Property was beautiful, lovely landscaping, pool and grounds were lovely. room was large. Staff was friendly. Bed Coverlet was dirty Air conditioning did not work. door screens do not fit properly.
the only reason to stay here is to take a plane early morning, the airport is very close staff incompetent and unfriendly, the swimming pool very dirty, breakfast poor. we didn't have time as the menu did not read very inspiring, instead we went to the next village and had a great pizza somewhere on a roof terrace
beautiful well kept grounds and gardens. very convenient for airport Room next to main road was very noisy and french window wouldn't close. Breakfast poor: stale biscuits and mouldy fruit.
The hotel was not clean. The shower curtain was filthy! The towels were old and smelled of vinegar. There were ants everywhere!! The rooms were dark and the bathroom had only one small dim light. I would never recommend this hotel to anyone!
The hotel is close to the airport and appears to have a wide range of facilities. There was a wedding party the same night I was there. I was quite unhappy as I had booked late and I should have been advised (they knew for a while that there was a wedding that same night). It was extremely noisy and there were no rooms that were quiet (they switched me after I complained but it was not better). As I had a very early flight, I had asked for a breakfast box (the hotel was advised of this at the time of booking). Not only wasn't it not possible, I did not get more than 2 hours of sleep and the personal was rude. They gave me a 5 euro rebate on the price of the room because I did not get the breakfast afterall.
air conditioning broken, staff unable to fix
Fit for purpose of being close to airport and easy to find. The pool is good Staff service is poor. No help with luggage. Design of the room is poor
The hotel The staff
Attempts by staff to be as helpful and possible. Great food. Some challenges with language - as we didn't speak Italian
We especially liked the clean and modern design, the closeness to the airport and the wonderful seafront location. There was nothing we didn't like.
nice hotel,great breakfast and helpful staff. Loved the little township of Terrasini. No pool which is a shame because the local beach is dirty and not a nice place to play which was disappointing
The location, near the airport, was why we choose the hotel and it proved to be very easy to get to the airport. At check in we were told that we could not have the internet rate but could have a 10% discount on their rack rate. We had to use their internet from the parking lot and make a reservation to get the internet rate.
The water view was nice, breakfast was plentiful bright colors in the decor was nice I was somewhat unhappy about the charge of 35.00 euros for the shuttle to take my party one in a half miles to airport. Also the beach was not direct in my reach. I was on the bay.was disapointed about that.
Location was close to Palermo Airport (convenient for early morning flight), staff were very accommodating, and the hotel shuttle was reliably available for the early morning trip to the airport. Otherwise didn't have much time to explore the area. Some facilities did not appear in best condition. Room was quite warm upon arrival and vent/fan didn't help; had to open door to small balcony to cool room for sleeping. The meat served with the main course at dinner was seasoned overly salty.
The bathroom and view of the sea. The restaurant was very nice. The room itself was nothing special at all--except for the view.
Sea view and facilites
View from the room. The price of the room was a bit high, but woerse than that was the 30euros for the set dinner. The food was very mediocre and that was very little choce.
Advertised free airport transfer which did not pick us up and the taxi cost 50 euros and the return transfer we were charged 30 euros for
The private beach was generally nice and the water very clear. Also, it was nice to have a terrace and there was a great view from the room. The staff helped us to get transport to the airport very early on a Sunday morning. There were good restaurants across the street, we didn't eat in the hotel itself. Although the private beach was generally nice, it needed a cleaning as there was garbage, etc. about. The air conditioner in the room didn't really work.
I liked the sea, great swimming pool - large and deep. Beautiful area. Not a very good breakfast. The hotel is very expensive to eat - to 30 euros per person and lunch and dinner, and in the district are very few places where you can go. However, directly outside the gates of the hotel - great pizza with a decent kitchen - and very inexpensive.
I was pleasantly surprised after driving along a dirt road to find this Oasis. Everyone was helpful and there even was a fireworks display after a wedding party which I viewed from my window. Sorry I couldn't stay longer and enjoy the bech..
Breakfast buffet is really very basic, coffee is the worst in Italy
I had read many bad reviews but decided to stay because of it's nearness to the Palermo airport. We were wonderfully surprised. none of the negatives applied to the hotel at all. Very nice experience, nice staff. I would like to see something on the dinner menu besides the 30 Euro buffett dinner. I just wanted a salad that night so we ate elsewhere.
Close to the Palermo airport, nice view from the pool area, nice little villages around (Cinisi), convenient for visiting Palermo (with own car), friendly staff at the swiming pool. Room equipment is quite old and a bit worn, very basic breakfast with lowest price items selected, I had seen the biggest ever cocroach in our bathroom, no possibility to get even a coffee when leaving hotel early (before breakfast is served).
swimming pool , facilities, on the beach, free secure parking, walking distance to a couple resturants and near airport.
pool and pool staff was ok the food was some of the worst i ever seen in italy, the buffet and breakfast was a disgrace. the service was very mixed, certainly no a place to return to. we chose the hotel because it was 2,3 km from the airport, that is completely not true, expect to pay 35€ for the taxi to the hotel. we were lucky and stayed there less than 24 hours, avoid at all costs
Open grounds We booked and paid for american breakfast but it was only available on our first day. We tried the buffet dinner and the food was unedible. Definetly not a four star resort!
The location where it is found i have to say it is perfect given that i like alot mountains. Its godd to get away from the busy life and relax I do not categorize Florio park hotel as 4star. Does not have this standard
It should not be classed as a 4 star its more a 3 star, which means the cost of staying does not justify the hotel.