Platinum Hotel & Convention Hall Balikpapan

The hotel offers a variety of dining options, including a restaurant and a bar/lounge. Additionally, food can be delivered to your accommodation for added convenience.

Guests have praised the hotel for its very comfy beds, ensuring a pleasant and comfortable sleep experience during your stay.

Yes, the hotel provides free parking, valet parking, and private parking, as well as a shuttle service and free airport shuttle for added convenience.

The hotel's high season is in May, offering a great opportunity to enjoy the facilities and the city. However, March is considered the low season.

Guests have consistently praised the hotel for its cleanliness, with spotless rooms, clean facilities, and staff who follow all safety protocols as directed by local authorities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or mountain view comes highly recommended.

Some guests noted that the hotel is located near a mosque, which might result in occasional noise from the call to prayer. Light sleepers may want to take this into account and consider requesting a room in a quieter area of the hotel.

If you require airport transfers, it's advisable to arrange them well in advance to avoid any potential delays or miscommunications. Some guests experienced issues with the timing and availability of the airport shuttle service.

The hotel is conveniently located near several attractions, including Plaza Balikpapan, Bekapai Garden, Monument Perjuangan Rakyat, and Kemala Beach. Take advantage of the hotel's location to explore these nearby places.

While many guests praised the cleanliness and comfort of the rooms, some mentioned issues such as outdated facilities, TV image quality, and bathroom maintenance. It's recommended to check the specific amenities and room features before making a reservation.

A few guests mentioned that the noise levels in certain public areas, such as the rooftop terrace and breakfast area, could be disruptive. Consider this when choosing areas to relax or dine within the hotel.

Some guests advised bringing an adapter for international travelers, as the hotel may not provide them in the rooms.

Guests reported mixed experiences with hotel services, including laundry delays and limitations on borrowing items like plates and glasses. It's advisable to verify the availability and terms of services before relying on them.

Several guests highlighted the rooftop terrace and bar as a great place to unwind and enjoy the city views. Consider visiting this area for a relaxing evening during your stay.

Guests appreciated the spa and wellness center, mentioning the fantastic spa area, hot tub, and massage services. Consider indulging in these facilities for a rejuvenating experience.