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Very upmarket Very friendly Nothing too much trouble None
Very high standard of service from host. Room a bit small. Sliding door into ensuite shower room compromised privacy.
Friendly and welcoming place to stay No bad points
Very helpful staff, extremely clean and comfortable rooms. Superb breakfast. Highly recommended!
Comfortable, quiet, extremely friendly proprietor, excellent breakfast. Very good value, too. None
Very well presented and maintained house. Very friendly and welcoming hostess. One of the best B&Bs I have had the pleasure to visit. An understated effort was made to make you feel as welcome as possible and it was much appreciated. N/A
Pinetrees is absolutely fabulous. None.
I felt like I was visiting relatives who live in a luxurious big house. By far the most comfortable bed. I didn't want to get up. Elaine goes out of here way to make sure each and every guest is comfortable and taken care of. I highly recommend staying here. I stayed so that I could see the Giant Causeway, it was not very far away and Elaine gave me a map of the suggested Causeway Route. Fabulous!
We were made very welcome and had an excellent stay.The accommodation was superb, excellent breakfast in the morning and very comfortable No bad reports to give
Very friendly and attentive hostess. Beautiful room, house and gardens/patios. Amazing breakfast. A friendly dog to pet if you like dogs! No bad points to report.
I had a wondefully warm welcome from the proprietor and staff, who were attentive in every way including my timing for dinner and for my sish to be out and about at an unearthly time in the morning. Beautifully presented food, including fresh vegetables from their own garden. My room was both comfortable and homely, my only regret was not staying there longer to enjoy it more. I have no doubt I will stay there again the next time I am in that area.
the management, staff, and food were brilliant everything was top class no complaints
historic house with lovely atmosphere in lovely setting. Owners were very welcoming and service was excellent It was a little hard to find.
The warm welcome, the tremendous atmosphere, the kindness of the staff, the wonderful cuisine, just a wonderful place to stay
Double room was more than satisfactory as was the evening meals. Breakfast (ulster fry) was pretty good too.
The location of the hotel is excellent. Bedroom very spacious & comfortable. Staff friendly & helpful. We hope to return again.
Breakfast, the location the bathroom stunk of smoke
I enjoyed the relaxing atmosphere within the hotel. The staff were excellent.
The welcome to the Ramada was excellent, making me feel really glad to be there. The staff were friendly and pleasant. The rooms were very comfortable. The restaurant was excellent, the food was outstanding.
The staff were really welcoming, buffet breakfast yummy and room a really good size and very comfy. Would definately stay at the ramada again! The automatic light and fan in the bathroom was a bit frustrating if you had to use the bathroom in the night cos it took ages to go of. A switch would be much better. But this was only a little thing.
Excellent Breakfast. Spacious rooms. Very tasty Sunday lunches. No free wifi included. However Bitbuzz payable wifi is available throughout the entire hotel.
very friendly efficient staff and excellant food poor car parking also a street plan of portrush one way system would have been a great help
The Breakfast was so lovely and i like that you could serve yourself, Did not like that you could not bring food or drinks into your room.
A great location for enjoying the treasures of the Atlantic coast. The room was spacious, warm and comfortable.
Very reasonable cost and nice breakfast Lack of information / bistro menu in room
the room was a good size,staff were verry friendly if maybe a bit laid back,great fire in bar!! small t.v. in cold part of bar
Location, the staff were vey helpful and the breakfast included was excellent. Just the room i was in had an ajoining door to next dors room.Got very noisy and could hear everything till the early hours.I was offered a different room on complaining about this tho.
Location, staff Cobwebs in bathroom, Karaoke until very late one night
Bar staff were very attentive and well mannered
Pleasant Staff. Hotel very quiet.Dreary colour scheme.No decent sea view.
Everything was excellent I tried hard to find some bad points and could not find one single problem
Excellent location on coast. Food basic but wholesome and reasonably priced. Rooms not serviced every day. Only 4 channels on TV. WIFI only available in reception area. Breakfast only served from 8.30 to 10.
Good position, hotel side nice and clean, staff very friendly and helpful. Not keen on karioke in bar every night, would have liked a seperate residents bar. Bar needed a refurb. And would have liked more tourist information eg bus time table into town in the evening. Also stopped serving food at 7.30 which I felt was a bit early
Comfortable room, clean, excellent breakfast and service, good car parking. None although had to ask for heating to be turned on. Perhaps slightly pricey.
We had a very relaxing weekend stay. Good location for shopping in coleraine. Also food very good. Have stayed here before and would stay again. The only complaint would be that the mattress on the bed was very uncomfortable. We are spoilt at home with a memory foam mattress so no matter where we stay now the beds are uncomfortable!
Super fast check in Very cold bar/ dinning room very difficult to book online - the main Best Western site did not seem to know of the Hotel. Booked through hotel booking agency.
A nice, quiet hotel within walking distance of the town and beaches(about 30 minutes) Nice large clean room, which was very comfortable.The breakfast was very good.
Staff,Food,cleanliness,price Nothing Nagative to say.
The food and the staff. Didnt like the fact that i didnt get 2 sleep coz i wasnt informed of a night club being in the hotel. Was a bit 2 expensive for the standard of the hotel.
The location and the food were very good. The music was very loud. There was also a lot of noise from other hotel guests and staff.
The staff members that I interacted with were beyond nice, remembering me and following up on earlier questions I had. Great room, super comfortable bed, location was perfect as it was right on the bus line to take you around the major sites of the coast. Also, as a personal preference, as they don't have/need air conditioners I wasn't expecting anything. But they have floor fans which I love since I use them myself to sleep so that was amazing (although this might just be a summer thing). Great experience! The walls were thin so you could hear a lot going on but honestly it's a quiet hotel with families and couples so it was never an issue when trying to sleep.
The entire hotel was fantastic. Never stayed in a place where the staff are so friendly and helpful. The hotel was extremely clean and the beds are very comfortable. A lovely place to stay. Although the bar underneath the rooms did not cause us any bother, we were not disturbed by noise, it could possibly be an issue if placed in a different room.
The staff were lovely and the bed was very comfortable. The food is great and reasonable prices. We stayed for 2 nights and found as a couple that Sat night was not relaxing - the place was full of hen nights who partied until 5 in the morning! We wish we had been warned how noisy Sat night would be! However, Sun night was lovely and quiet - very relaxing.
very very nice
Friendly staff and nice atmosphere
Th comfortabl accomodations and the food at the Skipper's Th disco next door at night.
the people were nice, the food was good and it was in a good location.
wifi weak. loud music on weekends. no view. not worth the amout paid.
The staff were very helpful and friendly and the room was comfortable. The bar and food were great. There was just one difficulty - detailed below. The music from the discotheque was extremely loud and kept us awake for several hours. This was the only problem as everything else was great.
it was a very relaxing place the only thing was that the spa was only open between 6pm and 9pm.
The spa was great although only open in the afternoon (3-8pm) The room was very clean but there was a wooden sliding door to the bathroom and the room was not as luxurious as I expected for a four star hotel.
food and hospitality exellant
The staff were very friendly and helpful. The room was of a high standard, and the restaurant was excellent. No option of a smoking room
could not get a drink after 9 pm.Also note in the room that you are not allowed to drink alcohol that is not purchased on the premises.This forces you to go out at night.
On arrival we were upgraded to an executive room which was a lovely surprise!
a boutique hotel with a family atmosphere - wonderful.
They upgraded us for free!
Very clean , comfortable and competitively priced hotel with courteous staff. A thoroughly enjoyable weekend stay.
The spa with steam room and sauna was nice to visit at end of a busy day of walking and climbing.
This b&b was the best we stayed in during our trip to Ireland. I would recommend it to anyone. The facilities were clean and comfortable and the staff was very friendly and hospitable. None! This was an awesome place.
Shower control a bit temperametal
Great location, excellent room and the breakfast was great. Very friendly and made to feel welcome. None
My sister and I stayed for two nights and absolutely LOVED the room. It was decorated very nicely and the bathroom was awesome... great shower, towel warmer, etc. Breakfast every morning was delicious and there were plenty of options. The location was great for us, close to everything we wanted to do in Northern Ireland. The bed was a bit too firm for my liking but that's my only complaint. :)
Great food, beautiful house, very helpful staff, huge bathroom with a great size of a shower, beautiful view through the window...
Both the bedroom and bathroom were impressive - gorgeous, stylish and clean. We stayed in 4 different locations on our week-long Ireland trip and this was easily the most impressive. The breakfast was equally delicious. The only thing we didn't like was a subjective matter, we found it too hot in the room at night and had to open the windows to get relief. Maybe there was a thermostat in the room but we didn't see one. We did not bother to complain or ask for assistance as it was late and we were only there for 1 night so opening the window was sufficient.
As ex-hotel management I could find no fault with anything Having to leave
the most amazing guest house ever , definatley a hidden treasure. The interior design here has surpsased anything ever or anywhere ive ever stayed , fantastic food also.
Beautiful house in a beautiful part of the world....with a typical warm irish welcome...... Only minor point... Check in could have been earlier, no flexibility shown when calling to confirm time...
Absolutely beautiful luxury suite. Superb breakfast that I an ashamed to say I could not finish! Could not fault a single thing!
Very Friendly owners and a great place to stay, will come back soon
Friendly staff who from the outset made us feel welcome. They offered to book our evening meals at local restaurants and had copies of menus to help us in our choice.
All good Breakfast could be extended to 11am and not 10am
Staff were excellent and offered fantastic customer service, especially the reception staff on check in. It wasn't stated anywhere in the literature in the room or around the hotel at what time breakfast was available and at what time it was no longer being served!
Staff helpful - facilities good N/A
restaurant was good
Excellent service and good facilities None
I found this hotel very comfortable. I had to leave early, before the scheduled breakfast time, but the staff accommodated me and so I was able to leave, suitably nourished to embark on my long journey home! not applicable
The helpfulness of the reception staff.
Handy for visiting family and friends in the area. Friendly & helpful staff. Food in Table Table tasty and good value for money. Would have liked a play area or something to entertain 8 year old outside of room although freeview was a plus
friendly staff, convenience no room service and there was a bit of noise of the ground floor
Clean, comfortable, reasonably spacious and modern rooms, No frills, but very good value for money, especially when booked in advance on a non-refundable.rate. Adjacent restaurant serves adequate food. Out of the city centre, so a car is desirable.