Guest reviews
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All Reviews
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Couples
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Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 9.6 "96%liked the proximity to sightseeing ." 7.7 "Easily accessible by car , said 77%." -
9.0 "World class service."8.8 "88% thought the
service was very professional ." -
8.5 "Pool is good."
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6.8 "Breakfast is mediocre."
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6.7 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.8 "For only 58%, thebathroom was ok ." 6.7 "Cleanliness of the bathroom was average , said 67%." -
3.3 "Internet is poor."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.4 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
9.2 "World class service."9.6 "96% found the
staff to be very friendly ." -
6.6 "Breakfast is mediocre."
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6.3 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.9 "For only 59%, thebathroom was ok ."
Overall Rating
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9.2 "Terrific location."
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8.6 "Great service."8.9 "89% found the
staff to be very friendly ." -
7.8 "High value."
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6.7 "Breakfast is mediocre."
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6.6 "Rooms are ok."6.7 "
Beds were acceptable for 67%." -
6.2 "Average comfort."6.7 "
Beds were acceptable for 67%." -
6.1 "Vibe was decent."
Overall Rating
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9.2 "Terrific location."
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7.0 "Nice rooms."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
Was within walked my distance of downtown Banff. Accommodating staff. No air conditioning and noisy outside with window open.
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10.0review from
Noise across street. Late-night partiers
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10.0review from
We loved the proximity of shopping and leisure activities and that we could walk where we wanted to go. The room was perfect and cozy!! The breakfasts were terrific and the staff serving it were helpful and friendly!! Having to leave the friendly staff and beautiful room we had!!
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8.2review from
Lodge was very clean and had only what you needed; no extra bells and whistles. Parking is horrendous. Had a Nissan Pathfinder which took 10 minutes to park in a little wee spot with many support columns surrounding the parkade. Would be easy to park a Ford Fiesta in. Also there is NO AIRCONDITIONING, only a fan provided by Brewsters. It was 27 in Banff on one day of our stay there and the room was overly hot and uncomfortable. No mini fridge to keep cold drinks in.
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5.1review from
The room was a decent size and the staff were fairly friendly. The room we had was facing the back alley and every morning at 7am a delivery truck beeped and banged it's way around for 30 minutes making sure you couldn't go back to sleep.
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9.4review from
-Ideal location in downtown, walking distance from restaurants and shops and trailheads -Decent continental breakfast -Good value for money -Accommodating staff -Our room smelled a bit of sweaty socks
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6.0review from
Location was good I expected that there is basic amenities like refrigerator, air-conditioning, microwave considering cost and 3-star rating of facility. But nothing was there. They just put a table fan which was not very comfortable after full day's activities for a good night sleep for hot summer days. Floors were squeaky and making noise while walking. Parking was horrible, very narrow and it took lots of time and adjustments to safely park. Breakfast was okay. Nothing special.
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7.7review from
I liked the location, the staff was friendly and the room was clean. The bus was able to pick me up at the door which was very convenient. The rooms had no a/c and the temperature was set pretty high when I arrived. I opened the windows and left them open till about 1am but the alley outside the window was very noisy with people drinking and smoking drugs so I had to close the window, then I woke up feeling horrible as the room was so hot you could barely breath. The next night was cooler outside so the temperature was much more comfortable, but a guy on a motorcycle showed up in the alley at midnight and started revving the engine, and talking with all the people in the alley. It's probably a much better place to stay when it's winter time.
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10.0review from
Noise across street. Late-night partiers
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10.0review from
We loved the proximity of shopping and leisure activities and that we could walk where we wanted to go. The room was perfect and cozy!! The breakfasts were terrific and the staff serving it were helpful and friendly!! Having to leave the friendly staff and beautiful room we had!!
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8.2review from
Lodge was very clean and had only what you needed; no extra bells and whistles. Parking is horrendous. Had a Nissan Pathfinder which took 10 minutes to park in a little wee spot with many support columns surrounding the parkade. Would be easy to park a Ford Fiesta in. Also there is NO AIRCONDITIONING, only a fan provided by Brewsters. It was 27 in Banff on one day of our stay there and the room was overly hot and uncomfortable. No mini fridge to keep cold drinks in.
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9.4review from
-Ideal location in downtown, walking distance from restaurants and shops and trailheads -Decent continental breakfast -Good value for money -Accommodating staff -Our room smelled a bit of sweaty socks
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7.1review from
Was within walked my distance of downtown Banff. Accommodating staff. No air conditioning and noisy outside with window open.
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7.7review from
I liked the location, the staff was friendly and the room was clean. The bus was able to pick me up at the door which was very convenient. The rooms had no a/c and the temperature was set pretty high when I arrived. I opened the windows and left them open till about 1am but the alley outside the window was very noisy with people drinking and smoking drugs so I had to close the window, then I woke up feeling horrible as the room was so hot you could barely breath. The next night was cooler outside so the temperature was much more comfortable, but a guy on a motorcycle showed up in the alley at midnight and started revving the engine, and talking with all the people in the alley. It's probably a much better place to stay when it's winter time.
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5.1review from
The room was a decent size and the staff were fairly friendly. The room we had was facing the back alley and every morning at 7am a delivery truck beeped and banged it's way around for 30 minutes making sure you couldn't go back to sleep.
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6.0review from
Location was good I expected that there is basic amenities like refrigerator, air-conditioning, microwave considering cost and 3-star rating of facility. But nothing was there. They just put a table fan which was not very comfortable after full day's activities for a good night sleep for hot summer days. Floors were squeaky and making noise while walking. Parking was horrible, very narrow and it took lots of time and adjustments to safely park. Breakfast was okay. Nothing special.
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