Guest reviews
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Overall Rating
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9.3 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.8 "98%liked the proximity to shopping ." 9.4 "94% thoughtparking was inexpensive ." 8.7 "87%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." -
9.1 "Excellent wellness & sports facilities."9.5 "95%
loved the sauna ." -
8.7 "Great service."9.1 "91% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." 7.1 "Housekeeping was great , according to 71%." -
8.1 "Pool is good."
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5.8 "Breakfast is mediocre."
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5.7 "Rooms are ok."5.3 "
Beds were acceptable for 53%." -
4.2 "Internet is poor."2.6 "74% thought it was
overpriced ." -
2.4 "Horrible vibe."1.8 "82%
criticized the unstylish hotel ." 3.5 "65%didn't like the unstylish hotel ." 0.7 "For 93%, thelobby entrance was sub-standard ."
Overall Rating
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9.1 "Terrific location."10.0 "
City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.8 "98%liked the proximity to shopping ." -
9.0 "Excellent wellness & sports facilities."9.7 "97%
loved the sauna ." -
8.6 "Great service."8.9 "89% found the
staff to be very friendly ." 8.4 "84% thought theservice was very professional ." -
8.5 "Food is delicious."
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8.1 "Pool is good."
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5.5 "Breakfast is mediocre."
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5.0 "Rooms are ok."5.3 "
Beds were acceptable for 53%." 6.5 "Only 65% found thebalcony ok ." -
3.8 "Internet is poor."2.6 "74% thought it was
overpriced ." -
2.4 "Horrible vibe."1.8 "82%
criticized the unstylish hotel ." 3.5 "65%didn't like the unstylish hotel ." 0.6 "For 94%, thelobby entrance was sub-standard ."
Overall Rating
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9.6 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.8 "Great service."9.1 "91% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." -
5.9 "Breakfast is mediocre."
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5.0 "Rooms are ok."3.4 "66% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ." 3.4 "66%complained about the bathroom ." 1.2 "88% thought they werepoorly maintained ." 0.9 "For 91%, therooms looked old ." 1.7 "83% foundproblems with the furniture ." -
4.6 "Not very comfortable."3.4 "66% said
rooms were small ." 4.9 "51% didn't like theuncomfortable beds ." -
4.3 "Internet is poor."2.8 "72% thought it was
overpriced ." -
2.1 "Horrible vibe."1.6 "84%
criticized the unstylish hotel ."
Overall Rating
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9.2 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
8.4 "Great service."8.9 "89% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." -
6.0 "Rooms are ok."5.4 "
Beds were acceptable for 54%." -
5.4 "Average comfort."5.4 "
Beds were acceptable for 54%." -
4.2 "Internet is poor."3.1 "69% thought it was
overpriced ." -
2.3 "Horrible vibe."1.7 "83%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
This lodge was perfectly located for our weekend in Banff. We ran the Banff marathon on Sunday, and we could not beat the location and value of this hotel. The staff were great. I would stay there again. As others have noted, earplugs are helpful. Noise was not a big issue for us, but you can hear conversations in the hallway while in the room.
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6.7review from
The Hotel is close to the lake Tha hotel dont have facilities we have to cross to the other hotel
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7.7review from
The size of the room and view from the room was perfect The pool was not in our building
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6.4review from
Location close to downtown and yet quiet with nice walk outside by the river directly across. Tub did not drain very well.
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7.7review from
We liked that it was so close to the water. It was very relasing listening to the water
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8.0review from
I liked the location overlooking the bow river. It is also very close to downtown.
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8.0review from
Good room with a great view Very pleasant staff and good leisure facilities None
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3.6review from
The pool and steam room which belonged to the other hotel. It was run down...the balcony had stains all over it and the railing was all rusty. Our sheets had a stain on them and so did the long pillow that lays on the bed. The people beside us were smoking drugs and reported it to the staff and nothing was done. When we returned that evening they were smoking pot again and our room smelled. They should have been asked to leave. We will not be returning.
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7.6review from
Quiet, especially for so close the the center of town. Near the river. It was also useful that it was near very near the hospital as we were rather sick, probably thanks to the flights to Canada. Would be rather expensive for what you get if it weren't for the location.
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4.4review from
balcony with view of the Bow river room was quite basic and hotel decor was old for the price
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8.0review from
I like the small town, homey atomsphere!
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8.8review from
This lodge was perfectly located for our weekend in Banff. We ran the Banff marathon on Sunday, and we could not beat the location and value of this hotel. The staff were great. I would stay there again. As others have noted, earplugs are helpful. Noise was not a big issue for us, but you can hear conversations in the hallway while in the room.
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8.0review from
I liked the location overlooking the bow river. It is also very close to downtown.
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8.0review from
Good room with a great view Very pleasant staff and good leisure facilities None
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8.0review from
I like the small town, homey atomsphere!
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6.7review from
The Hotel is close to the lake Tha hotel dont have facilities we have to cross to the other hotel
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7.7review from
The size of the room and view from the room was perfect The pool was not in our building
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7.7review from
We liked that it was so close to the water. It was very relasing listening to the water
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7.6review from
Quiet, especially for so close the the center of town. Near the river. It was also useful that it was near very near the hospital as we were rather sick, probably thanks to the flights to Canada. Would be rather expensive for what you get if it weren't for the location.
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6.4review from
Location close to downtown and yet quiet with nice walk outside by the river directly across. Tub did not drain very well.
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3.6review from
The pool and steam room which belonged to the other hotel. It was run down...the balcony had stains all over it and the railing was all rusty. Our sheets had a stain on them and so did the long pillow that lays on the bed. The people beside us were smoking drugs and reported it to the staff and nothing was done. When we returned that evening they were smoking pot again and our room smelled. They should have been asked to leave. We will not be returning.
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4.4review from
balcony with view of the Bow river room was quite basic and hotel decor was old for the price
