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The staff were very professional and friendly. The room was a bit small. Perhaps there could have been two pillows for each person in the room.
Efficient, with friendly and helpful staff. Comfortable room, pleasant views, convenient location.
Very new; clean; pleasant location; relatively up-market accomodation in town with little choice. Amateurish staff; atmosphere of superior student accomodation; canteen style eating facilities.
A very smart and tidy hotel with fantastic views
The bedrooms were amazingly clean and comfortable: they were also decorated in a nice muted fashion. The staff were very professional. We liked everything!
Flexibility with late food and check out. None.
Excellent venue close to the university.Staff were welcoming and helpful. Room was a little small.
Reception staff very friendly (evening). Accommodating restaurant manager re room service and late dinner request. Room clean and comfortable, nice bathroom Very inefficient checkin process. And although I was offered a packed breakfast to be collected at 6.45 as I was leaving early to catch a train to London, the staff on reception in the morning seemed to have no knowledge of it, and no concept of urgency - I eventually had to abandon it and left at 6.55 still without breakfast and without officially checking out.
Since I am a prospectus student to Bangor University, I got all the information I needed by just few foot steps away from me. No indoor swimming pool.
The hotel is in a superb position The Hotel is looking it's age and is in desperate need of updating
The restaurant facilities were very good The beds were not big enough and were not very comfortable
very friendlyand proffesional staff,excellent location,nice touch the art gallery and unique items for sale no issues
Clean, well appointed rooms. Pleasant dining rooms
Wonderful room with 4 poster bed and fantastic views. Good food, nice atmosphere.
Comfortable hotel with spacious rooms. Lovely view of the sea and Welsh mountains from our room. Excellent value for money on our special offer. Breakfast excellent and 2 good restaurants for evening meal. Car park not big enough for all cars when hotel is full, but plenty of street parking nearby except in high season. Bathrooms good but a bit old and tired looking.
Staff were excellent, especially the lady in reception.
Lovely views, nice clean rooms and excellent breakfast.
Location Small double bed and staff not very organised - woken up at 12.30 A.M. by someone delivering a sandwich, which was for another room, then being charged for it on our bill!
Clean, spacious and seaview, tea tray Toilet not working properly
Pleasant staff - rooms a little small but clean. Good breakfast. Mattress a little old !
The staff were very helpful and accomodated our problem with the tv not working in our initial room and moved us to a bigger, better room room where the tv WAS working. Did not cater for vegetarians at breakfast ie no veggie sausages etc and we had mentioned we were vegetarians when we made the booking
absolutely excellent, staff very friendly couldnt do enough for you, would definately stay her again Nothing
Handy for an overnight stay for the ferry the following morning. The early start and didn't have time for breakfast.
Very warm friendly staff, good menu in the restaurant with good size portions,good value for money, good location In need of some refurbishment and decoration, although menu was extensive the food did not quite live up to expectation.
Very helpful, efficient and friendly staff. Very comfortable rooms. Great food. Not applicable.
The room was nicely decorated, bathroom was bright and clean with lovely fluffy new towels. The receptionist was very friendly, but we found the staff at breakfast very grumpy, unfriendly and tired looking. Breakfast was very poor: hardly any plates left, bowl of fruit not refilled, nearly empty bowls and limited choice. The fried eggs had been sitting there for quite some time, even though we were well withing the allocated time for Breakfast. It doesn't take much to give guests a smile at Breakfast, make them fresh tea or coffee and to fry them an egg there and then. And it would greastly benefit the atmosphere in the Breakfast room.
Staff service was excellent and the politeness and helpfulness of staff was great, the restaurant was very impressive and modern. The lounge bar was very inviting and cosy, and the food was consistently exquisite from breakfast to our evening meal. Overall great value for money. The room was very small, and the decor leading upto rooms (I.e the blue walls etc.) was quite out-of-date.
Very Pleasant location and building, friendly and helpful staff, well presented room
the full welsh breakfast was subtantial and presented very well the bathroom was dated
I've stayed in a number of establishments in the Bangor area during the past 3 years while visiting my son at university, most of which have been a dissappointment. However I am pleased to have found the Abbeyfield which is clean, comfortable, convenient, has good parking facilities, provides a warm welcome, and the breakfast is great. Ideal for anyone wanting to stay in the Bangor area who is looking for good value for money.
All staff were very friendly and welcoming. Excellent food - good choice for breakfast and evening meals were great with generous portions! At £70 for the double room I felt it was a bit expensive. It was the Easter bank hol but I wouldn't expect to pay that much on non bank hol weekends.
Nice bar, good food, good staff, free fast Wifi In need of update. Shredded/torn towels; worn mattress; warped doors; screeching tv; variable wireless signal. And the trains, but that goes without saying!
very clean rooms
Older style hotel, dated rooms, very small. Isolated but next to busy train line. Not really very good value for money. Rail noise. Dated decor.
Staff was friendly and helpful. This hotel could be charming if a little effort was taken with the rooms. Breakfast was good. Close enough to railway that the passing trains were felt in the rooms.
Friendly and convenient N/A
Good value £75 for a family room with breakfast. Excellent food in the pub, the Pie is exceptional. Basic room, noise from railway and heat pump on outside wall. Clean but in need of sprucing up.
Good value for money Room 7 is a little noisy - people leaving the public lounge are talking and sound insulation isn't good
Friendly atmosphere Good food