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Reception staff very friendly (evening). Accommodating restaurant manager re room service and late dinner request. Room clean and comfortable, nice bathroom Very inefficient checkin process. And although I was offered a packed breakfast to be collected at 6.45 as I was leaving early to catch a train to London, the staff on reception in the morning seemed to have no knowledge of it, and no concept of urgency - I eventually had to abandon it and left at 6.55 still without breakfast and without officially checking out.
Efficient, with friendly and helpful staff. Comfortable room, pleasant views, convenient location.
Flexibility with late food and check out. None.
A very smart and tidy hotel with fantastic views
The bedrooms were amazingly clean and comfortable: they were also decorated in a nice muted fashion. The staff were very professional. We liked everything!
Very new; clean; pleasant location; relatively up-market accomodation in town with little choice. Amateurish staff; atmosphere of superior student accomodation; canteen style eating facilities.
The staff were very professional and friendly. The room was a bit small. Perhaps there could have been two pillows for each person in the room.
Since I am a prospectus student to Bangor University, I got all the information I needed by just few foot steps away from me. No indoor swimming pool.
Excellent venue close to the university.Staff were welcoming and helpful. Room was a little small.
Wonderful room with 4 poster bed and fantastic views. Good food, nice atmosphere.
Comfortable hotel with spacious rooms. Lovely view of the sea and Welsh mountains from our room. Excellent value for money on our special offer. Breakfast excellent and 2 good restaurants for evening meal. Car park not big enough for all cars when hotel is full, but plenty of street parking nearby except in high season. Bathrooms good but a bit old and tired looking.
Location Small double bed and staff not very organised - woken up at 12.30 A.M. by someone delivering a sandwich, which was for another room, then being charged for it on our bill!
The restaurant facilities were very good The beds were not big enough and were not very comfortable
Clean, spacious and seaview, tea tray Toilet not working properly
Clean, well appointed rooms. Pleasant dining rooms
Staff were excellent, especially the lady in reception.
The hotel is in a superb position The Hotel is looking it's age and is in desperate need of updating
very friendlyand proffesional staff,excellent location,nice touch the art gallery and unique items for sale no issues
Lovely views, nice clean rooms and excellent breakfast.
The staff were very helpful and accomodated our problem with the tv not working in our initial room and moved us to a bigger, better room room where the tv WAS working. Did not cater for vegetarians at breakfast ie no veggie sausages etc and we had mentioned we were vegetarians when we made the booking
absolutely excellent, staff very friendly couldnt do enough for you, would definately stay her again Nothing
Handy for an overnight stay for the ferry the following morning. The early start and didn't have time for breakfast.
the full welsh breakfast was subtantial and presented very well the bathroom was dated
The room was nicely decorated, bathroom was bright and clean with lovely fluffy new towels. The receptionist was very friendly, but we found the staff at breakfast very grumpy, unfriendly and tired looking. Breakfast was very poor: hardly any plates left, bowl of fruit not refilled, nearly empty bowls and limited choice. The fried eggs had been sitting there for quite some time, even though we were well withing the allocated time for Breakfast. It doesn't take much to give guests a smile at Breakfast, make them fresh tea or coffee and to fry them an egg there and then. And it would greastly benefit the atmosphere in the Breakfast room.
Pleasant staff - rooms a little small but clean. Good breakfast. Mattress a little old !
Staff service was excellent and the politeness and helpfulness of staff was great, the restaurant was very impressive and modern. The lounge bar was very inviting and cosy, and the food was consistently exquisite from breakfast to our evening meal. Overall great value for money. The room was very small, and the decor leading upto rooms (I.e the blue walls etc.) was quite out-of-date.
Very warm friendly staff, good menu in the restaurant with good size portions,good value for money, good location In need of some refurbishment and decoration, although menu was extensive the food did not quite live up to expectation.
Very Pleasant location and building, friendly and helpful staff, well presented room
Very helpful, efficient and friendly staff. Very comfortable rooms. Great food. Not applicable.
The ease of coming and going without any problems. Parking at the back of the hotel was very usefull
Very helpful and friendly staff, especially owner. Food was fantastic, and there was no problem at all with catering for my dietary problems. Very helpful when we needed access to the room to change for an event, at a time when housekeeping would normally have been in there. Coffee could definitely be better (strange as it has a Rosette and the food was great). Room a little small but we only booked a standard. Nowhere to dry the towels and they weren't changed every day,
position, food, general atmosphere one twin bed was wobbely
Friendly staff & warm welcome. Room all ready and table available in restuarant if required Will stay again
Reasonably spacious and comfortable room, food is of good standard but quite expensive for what it is. Good wine list, sensibly priced. No
Small hotel no rush or pressure to do things at set times. relaxing short break friendly staff. good food good choice well presented and tasteful Windows noisey when open old sash windows rattled in frames most of night room overlooking main road through the town
Restaurant food excellent, both evening meal and breakfast.
After a couple of stressful weeks, we decided to get away and made the perfect choice in the Bishopsgate Hotel for a 2 night break, we had the four poster room 9 which was lovely with the most comfy bed and full plump duck down feather pillows, a great meal in their restaurant followed on the 2nd night which was superb, £20.95 for three excellent courses. All in all it was a great stay and will go again. Thanks to all the most friendly staff as well for whom nothing was too much trouble. With a decanter of sherry and 2 glasses in the room, what is there not to like !!!
Excellent location, nice warm room, excellent Breakfast. Staff and management were very friendly and did all they could to ensure we enjoyed our stay. Would certainly recommend.
We loved the cosy feel, our very comfortable and pretty room and friendly, helpful staff. Our dogs were also welcome and we were able to relax and enjoy our stay. Food was also excellent. Nothing- we could not fault it.