Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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7.8 "Internet works."7.8 "78% said the
wifi quality was great ." -
7.1 "Good service."7.7 "77% found the
staff to be very friendly ." -
5.9 "Sufficient wellness & sports facilities."
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5.9 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
5.8 "Location is acceptable."
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5.4 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." 5.8 "For only 58%, thebathroom was ok ." -
5.3 "Breakfast is mediocre."
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3.9 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ." -
3.5 "Disappointing food."3.0 "70%
did not like what was on the menu ." -
2.0 "Horrible pool."
Overall Rating
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6.6 "Service is ok."
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6.0 "Sufficient wellness & sports facilities."
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6.0 "Average cleanliness."6.6 "Only 66% said
rooms were clean enough ." -
5.7 "Location is acceptable."
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5.1 "Rooms are ok."5.6 "For only 56%, the
bathroom was ok ." 6.6 "Only 66% saidrooms were clean enough ." -
5.1 "Breakfast is mediocre."
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3.4 "Disappointing food."
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2.1 "Horrible pool."
Overall Rating
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7.2 "Good service."7.7 "77% found the
staff to be very friendly ." -
6.0 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ." -
5.4 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ." -
5.4 "Breakfast is mediocre."
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3.2 "Food is inedible."2.6 "74%
did not like what was on the menu ." -
2.1 "Horrible pool."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.4review from
Fantastic spa and very good buffet More channels at tv in other languages not only Bulgarian,I believe that internal piscine should have warm water because it is frozen.Our room at the 4th floor did not had curtains or blinds to protect our eyes from the morning sun
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5.6review from
relax & spa
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4.4review from
No heater,just the aircondition.Unhealth dry air from aircondition maked the breath difficult
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4.4review from
The spa facilities The immediate and rude clearing of breakfast even though there were still guests in the dining room part way through their meal. You can hear people in the next room and passage.
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6.0review from
spa , breakfast
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6.0review from
Nice hotel, good facilities, tasty breakfasts Road to the hotel, small parking, construction works close to the hotel
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7.2review from
This is a real 4 stars hotel. The SPA center is wonderful. You must visit during your stay. Is quite far from the centre and the ski station. Anyway, there is a useful bus shuttle every 30 min. to go there.
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4.4review from
Fantastic spa and very good buffet More channels at tv in other languages not only Bulgarian,I believe that internal piscine should have warm water because it is frozen.Our room at the 4th floor did not had curtains or blinds to protect our eyes from the morning sun
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5.6review from
relax & spa
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4.4review from
No heater,just the aircondition.Unhealth dry air from aircondition maked the breath difficult
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4.4review from
The spa facilities The immediate and rude clearing of breakfast even though there were still guests in the dining room part way through their meal. You can hear people in the next room and passage.
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6.0review from
spa , breakfast
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6.0review from
Nice hotel, good facilities, tasty breakfasts Road to the hotel, small parking, construction works close to the hotel
