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Food was superb, Table service first class. Indeed a 'country house' as advertised.Most relaxing. very little.
Good value at price we paid (£80 per room per niight). Excellent breakfast and restaurant service. Evening meal very good but, as others have commented, a little bit pricey. I think many more people would eat in if menus were more competetive with other eating options in the area. Would be happy to revisit and recommend Claverton House.
very lovely . set in gardens. breatfast to die for. the lady of the house was keen. helpful. and we chilled out. a great haven to escape
Just superb service all round. To answer Q3 below, it was price at first but now blown away by the place. Just superb Nothing at all.
Owners were very friendly and made you feel at home N/A
hospitality, warmth, breakfast it was more a guest house than a hotel.
In a word - faultless
Stayed one night but hope to go back sometime. Very friendly staff, nice room and an excellent dinner and breakfast
Enjoyed the grand accomdation with excellent food and service
The staff were very helpful and efficient and the bedrooms very comfortable and warm. Small towels, cold plates at meals and no daily papers available
good breakfast hotel undergoing major building work so expensive stay in a building site
Basic accommodation at an affordable price Clasified as 3 star which is misleading
The pillows were quite plump. That is it, Oh and the sausage I had for breakfast was good. Pretty much everything, threadbare carpet, damp, smelly room, way too expensive bearing in mind the hotel's facilities (none, if you discount the roof and walls). The staff were OK I suppose, but really, not in the least bit interested in the job. No shower either, exceedingly bad for the price.
The new owners are doing their utmost to provide good service, which we're confident will get even better. Fabulous Italian Restaurant on ground floor.
Large clean toilet and bedroom.good value for 3 people staying for one night on a saturday Limited facilities,no bar or restaurant.stairs only. no lifts to upper floors. the contents of the cooked breakfast would just about fill 2 slices of bread.would only stay for one night.
Exellent Breakfast Battle High Street is very noisy (Traffic) most of the time
Incredibly noisy location,be prepared for very little sleep-especially young children
Rooms nice Waited 25 minutes for a table at breakfast as staff were so slow in clearing them
We liked the fact that the hotel was located actually on the golf course as this ensured peace and quiet when we needed it. The view from the room was also lovely - very green In addition we were extremely lucky with the weather so we had a truly lovely stay - and breakfast outside too! Were it to rain I could imagine not being best pleased to get wet on my way to breakfast (which is in the restaurant/club house) - though in reality it's hardly far to walk
quite hotel room, comfortable and clean. TV very old, could only get one channel properly also had to put the TV on the bin to see it over the bed. Luckily took the ipad.
Friendlinesss of staff was excellent and the food was good. No
Excellent accommodation, huge room, huge bed and huge bathroom all spotlessly clean. All staff were very pleasant and friendly. Lovely breakfast. Couldn't fault anything at all really, but if pushed would have preferred a shower to a bath and the pillows were a bit hard.
Very comfortable room, nice and warm, lovely views, the cooked breakfast was fantastic being very very picky, would of liked sky tv
Luxury bedroom/en suite bathroom, security entry, lovely view of golf course view from bedroom, English breakfast Lack of "sign" such as "this way to reception"
The very friendly staff and the food
The staff were very accommodating and friendly. Very big and clean room. Would stay there again.
The peace and tranquilaty. Size and cleanliness. And location. nothing
friendly, helpful staff. Good size room, Good size, clean bathroom
Effort of the staff I stayed there 9 years ago for a business conference we all loved the setting and the hotel was beautiful. Still is a beautiful hotel but is tired, need a refresh to bring it up to standard. Was also very quiet at 10.30pm everyone had gone to bed and lights turned off!
stayed here fwice before and every time it is a pleasure if you like oldy worldy charm of the hotel and its various antiques scattered about you will love this check out their deals jan to dec for a real new year treat. if you can afford it book a suite they are fabulous rooms. having to get up and go home
Lovely surroundings and welcoming hotel interior and staff
A beautiful room in a picturesque hotel set in idyliic grounds. Nothing
Location, privacy Checking out time is always too early
the ambience workmen hammering
The relaxed, friendly and efficient attitude of the staff. The room was excellent and the surroundings created a welcoming and relaxed experience.
Beautiful, elegant, traditional English country house hotel, with welcoming log fire in the hall. The food and wines were excellent. We went for a wedding lunch, which was superb, and stayed overnight. Thoroughly enjoyable - a very special hotel, in peaceful parkland. The bathroom was dated, but nothing to complain about.
The hotel setting was very pretty and peaceful. The decor was very tasteful and relaxing
The staff were very pleasant and helpful, the food was delicious and well presented and the location quiet and convenient. Impressed by the personal attention of the proprietor.
The friendly and helpful staff. Also the fact that the Hotel was always warm and welcoming.
the friendliness of owner and staff part of infrastructure in room is very old
Very comfortable room, good service and food. Will use it again
Breakfast I thought the hotel was very poor value for money. I've stayed at far better ones for much less.
Nice pleasant easy going feel. Lack of attention from staff, shower in the room did not work, general room decor was tired and out of date. I expected better for the price.
Very pleasant and helpful staff
Staffs attention to detail, they all work as a team to a very high standard. Meals were excellent. Bed was very comfortable. Every thing was perfect an example of how a hotel should be run
All very comfortable
The hotel is set in a quiet little village. Its has plenty of parking. The room was lovely and clean as was the bathroom. The hotel is very quaint and the staff were all very nice. The evening meal, a three course set menu was excellent and we had a lovely couple of nights there to celebrate our 25th wedding anniversary. Unfortunately our double room was in fact two twin beds pushed together so there was a gap down the middle which was not very comfortable and secondly the coffee sachets in the room were from the shop 'tchibo' and it was not nice coffee at all. But apart from these two small things everything else was excellent.
The room size was very good Staff were not overly helpful. I asked on arrival that I was going out in the evening & would not return until around 1am. I was told that the doors would be locked however to ring the bell & someone would let me in. I did this however it took 15 mins for someone to open the door. The temperature outside was freezing.
Size of the room - we booked a family room for 2 adults and 2 children - space really helps with young children. Breakfast included fish options which was a bonus as we don't eat pork. Sky TV would have been appreciated. Bathrooms could do with modernising.
large spacious rooms, good position, classical feel Bedroom windows need cleaning outside and your breakfast staff were clueless inasmuch as I do not think any of them spoke English and we had to ask coffee, toast, glasses, plates etc. They had to have a 'Manager' shouting at them every moment - hardly relaxing.
1. the sea view, 2. the architecture of the sea front side of the hotel 3. a lot of space in the room the bathroom equipment, the oldfashioned uncomfortable two taps, no place for placing what one needs there, the guilding of the taps doesn't make up for the missing modern bathroom comfort, from the bed you have no way of switching on light in the dark safely
Seafront location, view of sea from room Scant on-site parking bed mattress needs replacement — springs coming out breakfast scheduled not early enough for me to eat and drive to a meeting Maitre d'Hotel at breakfast on 01 July 2007 was rude A 21st century hotel needs a fitness centre
staff-attentive,very helpful with regard to disability.well run restaurant room problems-no fresh towels during our stay,no fresh drinking glasses during our stay
We really enjoyed the dinner we had in the hotel restaurant. Our waiter, Andre was fantastic. Our room was in dire need of an overhaul. The drapes and bed hangings were faded and ragged.
the comfort and cleanliness of the room and excellent breakfast
The room was huge!, the staff were excellent and really helpful and the breakfast was certainly worth getting up for. I did not realise that the hotel was so far away from the town centre, as we got a train down we found we had to either walk quite a distance or get public transport, but it was not that bad.
Sea front location and ease of (free) parking directly outside the hotel. Restaurant staff were wonderful -menu was fabulous.
traditional feel and decor
I liked range of facilities . The food was average and the room not very clean
The Staff were helpful and welcoming, and the food was excellent,our trip was to see relatives and we all enjoyed an excellent evening meal in the hotel, which was also very relaxing as the lounge and dining room areas are very comfortable. I have no hesitation in recommending a stay at this hotel.
freindlyness and informative was the first enjoyment to this stay and the staff so wanting to please you and facility,s were first class and i cant complement the food enough
My fiance and I stayed in the 'Best Room in the House' room and it really was! Everything about the room screamed luxury. The stylish decor, the enormous bed, the wall mounted flat screen TVs in the bedroom and bathroom, roll top bath, his and hers wash basins and stunning views of the hotel grounds. It was truly luxurious!
This is the best UK hotel we have stayed in for years. The staff were friendly and efficient, the hotel was comfortable and individual, the food excellent, great swimming pool, Harveys Best Bitter, really comfotable bed, live piano music at Saturday dinner. Fantastic value for money
i thought it was a lovely hotel and the grounds were beautiful-i will definately stay there again. the bed mattress was horribly squeaky!! really badly so-every time you moved even slightly it groaned and creaked...
Friendly and efficient staff No
The food was amazing and very good value for money The service between courses in the restaurant was incredibly slow
The spa treatments and the jacuzzi. There were no XXXL robes for the slightly larger generation.
Very creaky floorboards throughout the building, kept awake with the noise. Not really an hotel, more a pub with rooms. No real reception or concierge facility. Over priced for what was nothing more than a basic bed and breakfast.
The beds were comfortable and the staff friendly.The location was excellent; opposite Battle Abbey and close to many footpaths. The room was small for the price.
Very friendly and helpful staff; good location for Battle Abbey and the battlefield where the battle of Hastings was fought The shower didn't work (apparently there's a switch outside the door to the bathroom); the room walls were very thin; the coffee at breakfast was appalling
Excellent value very friendly> Parking was difficult.
The town No parking; dirty,stained carpet; non-working light;tiny TV and no remote control; dingy furnishings; not offered choices at breakfast; no side-plate/clean knife for toast; only marmalade for toast--no choice of jams etc; no choice of juice; table not cleaned before we sat down.
Friendly staff and home comforts of Hotel room. I became unwell in the evening and the staff were very supportive and kind. no
staff were friendly and welcoming. Feel of a country pub with the convenience of an hotel. Good location for sightseeing and eating out
Staff very helpfull food and drink very good standard, Parking was not to good
Lovely owners, newly refurbished, right on the sea front.
The staff were so friendly and the room was perfect!! Made Christmas a great couple of days!
I loved receiving a glass of wine on arrival, after our jouney! A lovley touch! Nothing! Everything was great!
the couple was very friendly
Very friendly, charming and helpful owners, pleased to meet any request, great breakfasts, brilliant supply of flu-mitigating medicine! No
Proprietors were wonderful; friendly and helpful. Great breakfasts. Wireless internet. no elevator, which is no problem if you don't mind stairs, and I don't.
A very peaceful, beautifully kept hotel. Very clean and the rooms immaculate. Breakfast was lovely and the hoteliers very friendly and helpful. The bedrooms were a little on the small side.
the staff whre fantastic
Very friendly staff. The room was in the basement, so quite dark. It was the room number that I booked, but I think that it should be made clear on the booking info that this is a basement room. If I had know, I would have booked a different room.
Never book see view rooms in mid season
Fantastic breakfasts. Glass of wine on arrival. Owners were extremely helpful. None
Excellent service None
Wonderful service, luxurious room, fabulous breakfasts!!!! Owners couldn't do enough for us and pointed in the directions of some great places to eat and shop. Will definitly be going!!!
Welcome and check in. Room gorgeous and beautifully decorated. Lounge and honesty bar was a lovely place to sit. Real fire a bonus. Wonderful breakfast and choices on menu. Absolutely none
Both Tracy-Anne and Lesley made our stay particularly enjoyable, went out there way to look after us, recommended a great Indian restaurant .Their comprehensive knowledge of the area was invaluable for our short stay. The atmosphere, decor and service were of the very best, and the food was not only delicious but presented with great flair. We really enjoyed our stay, returning as refreshed as we could wish.
I absolutely loved my stay at Black Rock House. Far better than many 4/5* hotels I have stayed in. Down to the afternoon tea on arrival, the friendly but not in-your-face welcome, the beautiful room, comfortable bed, lovely linen and gorgeous bathroom, complete with soft towels, luxury toiletries and bathrobes and to top it off, the amazing breakfast, I need another excuse to go to Hastings and stay again! My boyfriend and I came to stay after a comedy gig at the local theatre (we live about 30 miles away) and decided to stay over so we could make it a bit more of a treat and I'm so glad we did - you must go and stay there, you won't be disappointed!!!
When you go in you are welcomed and the lovely owner couldnt do anough for you i felt liked i had known her years.. Lovely lady.. The staff lovely too!! Just a warm feel... There wasnt nothing i didnt like it was great i nice rest...
Wonderful service and welcome. Especially cake and coffee. Luxurious but not fussy.
The informal yet professional attitude of the proprietors allied to an amazing attention to detail and the best scrambled egg east of the Rockies. Would go again. Will go again !! The weather !!
Excellent rooms and decor. The staff were wonderful. They couldn't do any more to make you feel comfortable. None
Staff was very friendly and service was good. This was not a hotel but a bed and breakfast. As such, the accommodations and general amenities were less than one might expect for a place presenting itself as a hotel. Also, when we placed our online reservation we were contacted the next day by the hotel telling us the room had been double booked. This was resolved when the other guest agreed to move to a more expensive room.
Communal eating was a goood way to meet people
Clean. Welcoming. Relaxed. Friendly. Quirky contemporary decor. Comfortable bed, Excellent quality of food. Attentive staff. Honesty bar. No real bad points. Even the location away from Old Town is not a serious problem. The soap dispenser in the bathroom needed a little attention - but not a serious problem. Can't fault this hotel.
Zanzibar Hotel is really such a unique and special find, from the luxurious themed rooms, to the very friendly staff, making our stay very relaxed and chilled. The shelf filled with DVDs and books to watch and read at your own comfort added a different dimension from those generic hotels.
Superb location, amenities fantastic.
I had an amazing romantic stay at the Zanzibar. My room was fantastic, beautiful design features and with the facilities in the room it was like staying at a spa! The staff were really friendly and helpful and I will definately recommend staying to all my friends.
Very friendly staff. Beautiful rooms. Full english breakfast served in the room. Easy walk into Hastings Old Town or £3.50 in a taxi. Ate at Lathams, recommended by the hotel and it was lovely. Nothing
Penthouse suite was great. very roomy, lovely view. All mod cons. Even had duke box in room and Goldfish in the coffee table. Well worth the money for a special weekend.
Fantastic breakfast, in our room, with unspoilt seaview. 3% charge on deposit for a credit card payment. that should have been made clear before us giving payment details.
Location of the hotel, beach front views. We stayed in the manhatten, the fixtures and fittings seemed unfinished/poorly installed? Bathroom radiator missing, lights not working in wc (just lamps?) and at high level in lounge. You would exspect for the money the room to be immaculate.
staff really friendly and helpful, rooms comfortable and clean, excellent bathrooms, breakfast first class, definately return again and again
Friendlyness of staff No lift
Friendly Team, Clean and Tidy Rooms, Great Location for the Business Traveller to unwind.
Single room spacious with super bathroom, and lots of very hot water. Good breakfast selection.
The steam room and jacussi/ pool. The walk on the beach. The food was good. The room I had had a very poorly decorated cieling- room 100, other than that it was a bit hot. I opened all the windows.
Convenient to the town. Easy access and parking. Very helpful staff .Warm atmosphere and enjoyable food in the bar restaurant. Missed a lift but the staff were most helpful with my luggage.
It's very relaxing place for the business traveller to unwind and get ready for the next day!
The breakfast Our room was very hot despite there being no heating on.
Great Location and lovely people
For a business traveller, it was a very relaxing and quiet establishment. Would recommend it to follow business people to stay in!
Excellent service, nice atmoshpere, lovely people who own it, outstanding room, overall fantastic! The full English Breakfast was great too! None really, slightly out of the way of the centre and seafront, but was not very noisy.
A warm welcome and confortable room
Friendly owner staff and spotlessly clean well decorated rooms. Original features of the house kept in the decor. Excellent English breakfast. Only minor complaint was that the TV in the room was very small and we could only pick up 5 channels on an interior aerial.
Excellent B&B/Hotel. Very nicely furnished, helpful owners.
The room was very spacious and the bathroom very nice. When we returned home all of our clothing smelt of smoke, so we were left disappointed.
I really cannot fault this guest house, everything was spotlessly clean, good working order and had a lovely homely feeling. The gardens were beautiful and welcoming. None
2 cute cats and an excellent breakfast that included mushrooms. None to speak of.
clean and comfortable my bathroom was across the corridor
Good food,friendly staff,would stay again and recommend. None apart from the bar not functioning yet.
Clean, well-presented hotel. The room was clean and comfortable. The decor of the room was not to my taste, but it was the only room they had available.
The friendly welcome The heating worked in the room but it did feel a bit cold. However, it was a very cold day and the temperature was below zero overnight.
easy to locate,on sea front,fairly quit location, clean and comfortable room,all we needed for a nights stay,excellent breakfast,very friendly hosts,beutiful house.
Spotlessly clean, warm and friendly welcome, imaginative breakfast menu, very well cooked There was no shaver socket and it was not clear to us how to operate the shower
Excellent view of the seafront. Convenient location Horrible beds
A traditional seaside Guest House, the host was very pleasant and cooked a nice breakfast. The price was a little high for the accomodation available and whilst not the fault of the Hotel this end of town is a little past its prime.
Very friendly owners who looked after us well
Friendliness of owners All the locks for each internal room e.g. The toilet and bathroom
hosts were friendly and helpful. Room was small but very clean and comfortable. Great breakfast with wide choice of food. Good location - on the beachfront and very handy to local pub and shop.
friendly welcome and assistance
The attitude of the owners, excellent food, good size room. A clean and tidy guest house, that I would be happy to recommend to anyone. The only critisism I and my wife would have is that the beds are not very comfortable, and are quite low, we did not get a good nights sleep.