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The staff are always cheerfuland helpful. I did feel that the meal service was rather too quick - I had no time to finish my pre-evening drink before being summoned to the Restaurant.
Check in was easy and friendly. The room was large, comfortable and clean. Nice public bar on-site. Plenty on street parking. Breakfast staff were slow and unfriendly. New arrivals could wait a good few minutes before they were approached. For business people in a hurry that is poor service.
Very friendly staff and excellant food. Hotel location is excellant for touring the highlands
great staff great experience need more imaginative menu
The rooms are second to none ,the staff are very freindly and most pollite. It is fantastic value, I would recomend this hotel to everyone Nothing I cant say a bad word about it.
Our bedroom and staff
Very noisy cistern, shower not working properly. Lack of supplies in the bathroom.
Very spacious family room and attentive staff.
Room. Food - evening meals were dreadful and came out of the dreaded 3665 van!
Comfort, breakfast excellent, enough to fill you till late afternoon.
Very friendly staff, lovely hotel, can definetly be recommended.
The food we had was good, but there was no cheeseboard (maybe they got bored of cheese). Staff friendly enough, but weren't very attentive. Breakfast choice poor if you didn't want "cooked".
comfortable room and helpfull staff
The staff are very welcoming, friendly and efficient; our room was a good size, attractively furnished/decorated, and very comfortable; the restaurant served delicious food, piping hot, and excellent value for money.
Staff were very pleasant and helpful and the food was good. Bed size in double room was a bit small. Prefer a kingsize bed. Towel rail in bathroom seemed to be on time control switch and not under guests control.
The hotel is in a lovely Scottish town. It was easy to find and it had a good restaurant. It's a great location for exploring the Highlands area. Room was small and bathroom was extremely small. Door of bathroom had to be kept open in order to move with ease. Some of the staff did not speak English well and this made it difficult to communicate my needs at times. Walls of room had mold patches and this was not pleasant to for us.
The booking in experience was good, the bar and dinner staff were very efficient, coupled with wide choice menu and food. The breakfast service was poor although the single member of staff coped well eventually.
Large room (in quiet annex) with good bed,sitting area and modern bathroom. Friendly staff and (for rural Scotland) late time for last food orders. Parking for hotel guests is a little limited, but plenty of free parking on street nearby.
friendly staff, excellent food, lovely location
The hotel had attractive local character.