Shg Villa Carlotta

The hotel currently operates on a room-only basis, with limited dining options available. However, the staff are friendly and attentive, and the hotel offers a restaurant and bar/lounge for guests to enjoy.

Yes, the hotel offers ample free parking for guests, ensuring a convenient and hassle-free experience during your stay.

The hotel boasts a beautiful location with a stunning view of Lake Maggiore, providing a serene and picturesque setting for a relaxing vacation.

The hotel is currently undergoing renovations, but the staff are friendly and helpful, and the rooms are clean and spacious. However, some guests have noted concerns about the cleanliness and maintenance of certain facilities.

While the hotel is undergoing renovations, it offers a beautiful view of the lake and spacious rooms. However, it's important to note that some facilities, such as the swimming pool, may be temporarily out of order during your visit.

Some guests mentioned that the rooms with a view of the lake were spacious and clean, while others experienced maintenance issues and outdated facilities. It may be beneficial to inquire about the renovated Deluxe rooms or specifically request a room with a view of the lake.

Several guests were disappointed to find that certain amenities, such as the restaurant and swimming pool, were not operational during their stay. It's advisable to confirm the availability of all services and facilities before booking.

The hotel is reportedly undergoing renovations, and some guests were offered upgraded rooms in the refurbished area. Inquire about the status of renovations and the possibility of securing an upgraded room for a better experience.

As the hotel's restaurant may not be available, consider researching nearby dining establishments to ensure access to meals during your stay.

Some guests were surprised to find the swimming pool closed during their visit. If specific amenities like the pool are important to your stay, it's recommended to check for any seasonal closures in advance.

A few guests encountered challenges with staff members who did not speak English fluently. It may be helpful to confirm the language proficiency of the staff, especially if language barriers could impact your experience.

While some guests appreciated the hotel's location and views, others found the facilities to be outdated and in need of renovation. Adjusting expectations for the current state of the hotel's facilities could contribute to a more positive experience.

Several guests expressed concerns about cleanliness, including issues with dust, dirty towels, and outdated bathrooms. It may be beneficial to communicate any cleanliness expectations with the hotel staff upon arrival.

While the hotel offers free parking, some guests mentioned concerns about parking availability. It's advisable to confirm the availability of parking spaces, especially during peak seasons or if traveling with a vehicle.

Some guests encountered confusion regarding payment procedures, including pre-authorization charges. It's recommended to clarify payment processes and any temporary charges with the hotel staff to avoid misunderstandings.