Belle Plaine Hotels

Great price, huge space!

The hotel was CLEAN and new. All the staff were efficient and courteous.

This hotel was better then the 2 star level that it has. The staff was helpful. The breakfast was better then I've had at other places. The pool was excellent for our little guy. We will be staying here again!

The remote control for the tv would just channel down never up.

The staff were extremely friendly and helpful. The location was perfect for our weekend activities. Nice variety at breakfast and it was different the second day of our stay.

under ground parking in 15 degree weather

dirty towels not pick up and no fresh ones given one nite

Room was clean, nice lobby/common area, continental breakfast was better than most!

THe couch in our room was dirty and had a lot of wear, and we had to wait a while for someone to help us when checking in because no one was at the front desk. Also, it would have been nice if all the vending machines were in order.

The hot tub was nice and the fresh baked chocolate chip cookies in the evening.

was kinda old and might need a little update.

Cleanliness, and location.

After heavy snow, the parking lot was not plowed properly. Got help from hotel staff to pull the car out.

Private

I was hoping to have eggs for breakfast, they must have run out. No eggs

The room was large and the hotel had a nice restaurant. The pool was also decent.

there were cars parked at the hotel that weren't supposed to be there and so I had to park across the street during a snowstorm and walk to the front entrance because that is what the front desk people told me I had to do they were very rude and unhelpful

Nothing

There was something in our room that caused us respitory issues. The hotel changed our room for us but we were still concerned. The bigger problem was priceline. We wanted to switch hotels, not just rooms but priceline would not help us

The breakfast was very good.

Our room was small and tv was the old fashion tube. Bathroom baseboard was screwed on to the wall and was dirty along the edges. Bathroom sink faucet was so close to the back of the sink water goes all over the counter. Survey card to fill out but no pen.

When we arrived the parking lot was TOTALLY full but the manager helped us park our U-Haul, which took several tries. Then, he bought us dinner as an apology. TERRIFIC service, as far as I'm concerned.

Very clean rooms are quiet didn't hear anything from above, below or next door.

Parking was an issue the second night there due to weather and the fact that there was a high school dance. Had to go out and move our car at midnight.

Was very clean and a great place to stay will do it again.

None

Water park...restaurant attached

Rooms were clean and seemed recently remodeled. The staff was incredible! I think they must be the epitome of Minnesota Nice!

Everything was great!

Not only was the room clean but beautiful. Comfortable beds and loved the touch of essential oils left for us on the bed. The location was great, easy to get to places both from side roads and Hwy 494.

The front desk staff were not very friendly. In fact seemed more interested in talking to one another than to their guests. However the maids and the restaurant staff were extremely pleasant and helpful.

The staff is very accommodating and provide wonderful service with a smile at all times. The room was well appointed and very comfortable. The shuttle was timely and got us to and from our events with great ease.