H2 Platinum Lourdes

The hotel offers a fairly acceptable fitness room and equipment, as well as a spa area for relaxation during your stay.

Parking is available at the hotel, but some guests found it to be a bit expensive. It's worth considering this when planning your visit.

The breakfast is described as ordinary but of good quality, with a convenient location close to many good restaurants and the city center.

The hotel is well-maintained, has a great location, and offers a beautiful bath and views. Additionally, the staff are described as very friendly and accommodating.

The staff at the hotel are described as wonderful and super friendly, providing support and creating a positive vibe for guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with noise levels, particularly due to nearby construction and noisy air conditioning units. It may be advisable to inquire about quieter room options or to bring earplugs as a precaution.

Guests were surprised by the additional cost of parking. It's worth factoring this into your budget and considering alternative parking options nearby.

Some guests found that not all reception staff were fluent in English, which led to check-in/check-out issues. It could be helpful to have a translation app or basic Portuguese phrases on hand.

While the breakfast installations were noted to be large and suited for extra sanitary needs, some guests felt that the breakfast should be better for the price. Considering other nearby breakfast options is suggested.

Many guests praised the staff for being friendly and accommodating, but a few mentioned encountering rude or unhelpful behavior. It's advisable to approach the staff with a friendly attitude and clear communication.

Several guests reported issues with room maintenance, such as leaking air conditioners and dated room facilities. It may be beneficial to check the room thoroughly upon arrival and report any issues promptly.

The hotel's proximity to various attractions, including museums and shopping centers, makes it convenient for exploring the city. Guests can take advantage of these nearby attractions for a well-rounded experience.

Not all reception staff were fluent in English, leading to check-in/check-out issues. It could be helpful to have a translation app or basic Portuguese phrases on hand.

Guests were surprised by the additional cost of parking. It's worth factoring this into your budget and considering alternative parking options nearby.