Cons (-) Shuttle services were suspended and there was no information on it during booking
3 stars
Country Inn & Suites by Radisson, Chicago O'Hare South, IL
777 East Grand Avenue, Bensenville, IL 60106, United States
Bensenville, IL
See location+1 630 279 0100Photos of Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Overview
The Country Inn and Suites, Chicago OHare South, IL offers a comfortable stay within 25 minutes of the ORD airport and downtown Chicago. Located in Bensenville, our smoke-free hotel is also a short distance from Elmhurst, Franklin Park, Schiller Park, and Melrose Park. We offer limited airport shuttle service, free WiFi, a free hot breakfast, and free parking for the duration of your stay. Long-term parking is available for up to seven days. After seven days, parking is USD seven per day. Other amenities include a heated indoor pool, a fitness center, and free coffee and cookies in the lobby. Rooms include a microwave, a mini fridge, and a coffeemaker. Guests must be 21 years of age or older to reserve a room. Plus, you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program.
Latest deals for Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Amenities at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Media and entertainment
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
Pool and spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
General
- Family rooms
- Soundproof rooms
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Outdoor
- Grill
Fitness
- Fitness center
Reviews of Country Inn & Suites by Radisson, Chicago O'Hare South, IL
6.9
Okay
1110 verified ratings
Wonderful
296
Very good
152
Good
176
Okay
114
Fair
102
Mediocre
63
Poor
207
Summary of reviews
Guests say
Guests generally appreciated the location of the hotel and the shuttle service, but many expressed dissatisfaction with the cleanliness of the rooms and the quality of service. Issues such as dirty bathrooms, unpleasant odors, and rude staff were frequently mentioned. While some guests enjoyed the breakfast and found the manager hospitable, the overall experience was marred by significant cleanliness concerns and service shortcomings.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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7.1 out of 10
694 reviews
5.5 out of 10
137 reviews
7.9 out of 10
30 reviews
7.2 out of 10
11 reviews
All reviews
Pros (+) The morning front desk person isn’t very friendly
Pros (+) I liked the proximity to the city. Far away to not have to deal with the noise and hustle and bustle. Close enough for a comfortable visit.
Cons (-) I didn’t like the construction outside.
Pros (+) Free parking, shuttle, and breakfast was a positive note for this hotel. The staff were also very pleasant to work with.
Cons (-) We weren't flying anywhere so we probably shouldn't have stayed so close to the O'Hare airport. The planes flying overhead made sleeping a difficulty, even with the A/C unit running in the background. The biggest drawback was the construction and the access to the hotel. They're adding to the hotel, which made the parking lot a mess to get into. There was also additional noise from the constructio...
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Pros (+) Staff was friendly and helpful. We stayed for the proximity to ORD and the hotels shuttle, which worked our very well.
Cons (-) Not enough light in room. Low wattage bulbs made for a dark evening.
Pros (+) Very friendly staff and convenient location
Cons (-) Very loud children and rude guests.
Pros (+) Value for money
Cons (-) Long wait for shuttle
Pros (+) Shuttles from and to the airport are available! Staff were very friendly and try to accommodate you with everything you ask. It was peaceful and comfortable. Has a little bit of everything. Huge bathrooms too :)
Cons (-) I couldn't walk to any shopping but they've got parking if you plan to stay for a few days!
Pros (+) Good price for the area.
Cons (-) Staff was not particularly helpful, verging on rude. The shuttle to/from airport only runs once an hour and it is just far enough away that a taxi would be expensive. We missed the shuttle by a matter of minutes and had to wait a full hour for it to return. Room was musty. Pool area seemed nice and breakfast was just fine.
Pros (+) It was close to the airport and the breakfast was awesome. Room was spacious and clean. Free wi-fi was decent.
Cons (-) Lady at the front desk could have been more courteous. The blanket was way too heavy to be comfortable. I had to sleep without one :)
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best amenities offered at the hotel?
The hotel offers a variety of amenities, including a hot tub, indoor pool, fitness center, and complimentary breakfast. Guests can also enjoy the convenience of a business center, shuttle service, and airport shuttle.
How is the cleanliness of the hotel rooms and common areas?
Guests have reported mixed experiences with cleanliness. While some found the rooms clean and comfortable, others mentioned issues with dirty carpets, old air conditioners, and unclean bathrooms. The hotel is in the process of upgrading its facilities, which may improve the overall cleanliness.
What can I expect from the hotel's customer service?
The hotel's staff has been described as friendly, accommodating, and helpful. However, some guests have mentioned instances of indifferent or rude staff. The hotel is working on enhancing its customer service to ensure a pleasant stay for all guests.
Are there any concerns about the quality of the beds?
While some guests found the beds comfortable, others reported issues with hard and uncomfortable beds. The hotel may consider addressing this concern to ensure a consistently comfortable sleeping experience for all guests.
When is the best time to visit the hotel?
The hotel experiences high season in July and low season in January. Guests planning a visit during the high season should consider booking in advance to secure their preferred accommodations and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Airport Noise
Some guests mentioned that there is airport noise, so consider requesting a room away from the airport side if you are sensitive to noise.
Check for Cleanliness
Several guests reported issues with cleanliness, including dirty carpets and bedding. It may be helpful to check recent reviews for cleanliness concerns before booking.
Confirm Shuttle Service
While some guests praised the shuttle service, others experienced issues with shuttle availability. It's advisable to confirm the shuttle service's availability, especially for late-night arrivals.
Consider Room Renovations
Some guests noted that the hotel is in the process of renovating rooms, so consider requesting a renovated room for a more updated experience.
Verify Wi-Fi and Hot Water
Several guests reported issues with Wi-Fi and hot water. It's recommended to verify the status of these amenities before your stay.
Request Early Breakfast
If you have early travel plans, consider requesting an earlier breakfast time to ensure you can have a meal before leaving.
Inquire About Room Upgrades
Some guests mentioned receiving upgraded amenities in their rooms. It may be worth inquiring about any available room upgrades for an enhanced experience.
Address Accessibility Needs
If you have specific accessibility requirements, such as a roll-in shower or adapted bath, ensure to communicate these needs with the hotel staff when booking.
Check for Smoking Smells
A few guests mentioned encountering smoking smells in the hotel. If you are sensitive to smoke, it's advisable to confirm non-smoking room availability.
Verify Amenities Availability
Some guests reported issues with amenities such as the jacuzzi, so it's recommended to verify the availability of specific amenities before your stay.
Location
777 East Grand Avenue, Bensenville, IL 60106
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $102 |
Average price (weekend night) | $150 |
When to book a room at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
FAQs when booking at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
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See most recommended stays in BensenvilleGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 3.5 mi |