Great overall experience. The parking was further away than we thought, but the shuttle driver dropped us off on the return. This was super helpful! The hotel was clean with solid amenities. The break...
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Amenities at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free airport shuttle
- Shuttle service (free)
- Business center
Reviews of Country Inn & Suites by Radisson, Chicago O'Hare South, IL
6.6
Okay
1226 verified ratings
Wonderful
334
Very good
169
Good
188
Okay
119
Fair
110
Mediocre
75
Poor
231
Summary of reviews
Guests say
Guests frequently praised the hotel's convenient location, especially its proximity to the airport and points of interest, as well as the free shuttle service. Many also enjoyed the breakfast offerings. However, several reviewers expressed concerns about cleanliness, noting dirty rooms, carpets, and bathrooms. Service received mixed feedback, with some guests finding staff accommodating and others reporting rudeness or unhelpful behavior. Overall, while the location and breakfast were highlights, improvements in cleanliness and service are needed.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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6.8 out of 10
805 reviews
5.6 out of 10
144 reviews
7.8 out of 10
34 reviews
7.6 out of 10
8 reviews
All reviews
Cons (-) Shuttle services were suspended and there was no information on it during booking
Pros (+) The morning front desk person isn’t very friendly
Pros (+) I liked the proximity to the city. Far away to not have to deal with the noise and hustle and bustle. Close enough for a comfortable visit.
Cons (-) I didn’t like the construction outside.
Pros (+) Free parking, shuttle, and breakfast was a positive note for this hotel. The staff were also very pleasant to work with.
Cons (-) We weren't flying anywhere so we probably shouldn't have stayed so close to the O'Hare airport. The planes flying overhead made sleeping a difficulty, even with the A/C unit running in the background....
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Pros (+) Staff was friendly and helpful. We stayed for the proximity to ORD and the hotels shuttle, which worked our very well.
Cons (-) Not enough light in room. Low wattage bulbs made for a dark evening.
Pros (+) Very friendly staff and convenient location
Cons (-) Very loud children and rude guests.
Pros (+) Value for money
Cons (-) Long wait for shuttle
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the best amenities offered at the hotel?
The hotel offers a variety of amenities, including a hot tub, indoor pool, fitness center, and complimentary breakfast. Guests can also enjoy the convenience of a business center, shuttle service, and airport shuttle.
How is the cleanliness of the hotel rooms and common areas?
Guests have reported mixed experiences with cleanliness. While some found the rooms clean and comfortable, others mentioned issues with dirty carpets, old air conditioners, and unclean bathrooms. The hotel is in the process of upgrading its facilities, which may improve the overall cleanliness.
What can I expect from the hotel's customer service?
The hotel's staff has been described as friendly, accommodating, and helpful. However, some guests have mentioned instances of indifferent or rude staff. The hotel is working on enhancing its customer service to ensure a pleasant stay for all guests.
Are there any concerns about the quality of the beds?
While some guests found the beds comfortable, others reported issues with hard and uncomfortable beds. The hotel may consider addressing this concern to ensure a consistently comfortable sleeping experience for all guests.
When is the best time to visit the hotel?
The hotel experiences high season in July and low season in January. Guests planning a visit during the high season should consider booking in advance to secure their preferred accommodations and amenities.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from Airport Noise
Some guests mentioned that there is airport noise, so consider requesting a room away from the airport side if you are sensitive to noise.
Check for Cleanliness
Several guests reported issues with cleanliness, including dirty carpets and bedding. It may be helpful to check recent reviews for cleanliness concerns before booking.
Confirm Shuttle Service
While some guests praised the shuttle service, others experienced issues with shuttle availability. It's advisable to confirm the shuttle service's availability, especially for late-night arrivals.
Consider Room Renovations
Some guests noted that the hotel is in the process of renovating rooms, so consider requesting a renovated room for a more updated experience.
Verify Wi-Fi and Hot Water
Several guests reported issues with Wi-Fi and hot water. It's recommended to verify the status of these amenities before your stay.
Request Early Breakfast
If you have early travel plans, consider requesting an earlier breakfast time to ensure you can have a meal before leaving.
Inquire About Room Upgrades
Some guests mentioned receiving upgraded amenities in their rooms. It may be worth inquiring about any available room upgrades for an enhanced experience.
Address Accessibility Needs
If you have specific accessibility requirements, such as a roll-in shower or adapted bath, ensure to communicate these needs with the hotel staff when booking.
Check for Smoking Smells
A few guests mentioned encountering smoking smells in the hotel. If you are sensitive to smoke, it's advisable to confirm non-smoking room availability.
Verify Amenities Availability
Some guests reported issues with amenities such as the jacuzzi, so it's recommended to verify the availability of specific amenities before your stay.
Location
777 East Grand Avenue, Bensenville, IL 60106
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $190 | $190 |
Cheapest month to stay with an average 48% drop in price. | Most expensive month to stay with an average 44% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Country Inn & Suites by Radisson, Chicago O'Hare South, IL
Which month has the cheapest rates at Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Country Inn & Suites by Radisson, Chicago O'Hare South, IL is January, with an average nightly rate of $91. The most expensive month is September at $158 per night.
What is the cheapest day to book Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Country Inn & Suites by Radisson, Chicago O'Hare South, IL is Sunday, with an average nightly rate of $136. The most expensive day is Saturday at $233 per night.
How far in advance should you book Country Inn & Suites by Radisson, Chicago O'Hare South, IL?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Country Inn & Suites by Radisson, Chicago O'Hare South, IL, book around 5 weeks in advance. This could save you approximately 28% compared to booking last minute.
KAYAK's top tips for your stay at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
FAQs when booking at Country Inn & Suites by Radisson, Chicago O'Hare South, IL
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See most recommended stays in BensenvilleGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.8 mi | Chicago O'Hare Intl | 3.5 mi |