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Location, size of rooms Over decorated, bit to dark
Everything about the Mainport Design Hotel in Rotterdam is a thoughtful, and comfortable design experience. From it's location overlooking the historic harbor and adjacent to the Erasmus Bridge to position next to the Tram transit stop...is a well connected position in Rotterdam. My room was very comfortable and a high-design style. Service was excellent throughout, not stuffy or pretentious, but well mannered and accessible. Some 5-star hotels trying too hard to be exceptional, making the visitor feel like it's a privilege just being a guest. But I felt that the hotel and staff really are proud of their facility and are eager to share the good vibe with their clients. Only getting to stay two nights.
the decor was very interresting and we enjoyed that Bad service, i.e. room was not cleaned thoroughly, soap and paper ran out during our stay, two lightbulbs weren't working, coffee/tea supplies was not replenished at all during our stay.. The room lay-out was a bit tight and the bedstead sticks out very far, making it very easy to knock your hips when walking around the bed.
I liked the freindly nature of the staff, as well as the location of the hotel. Also this is Roseanne Hill who was booked under Diane's booking and stayed in rrom 1101 with my son. yes, breakfast could have been more fresh and varied. The chair in my hotel room fell apart as i sat on it, causing a small but painful injury to my right arm. I am considering making a claim on this. The windows in the room could not close properly, and we did not have control of the heating in our room as it was centrally controlled. Therefore we had to have extra bedding. The hotel was convenient for our trip in other ways.Also on the hotel review, it staed that we would have a free welcome drink on our arrival. The staff were not awre of this when we asked, therefore we did not get our free drink.
The staff were very attentive and helpful.
Heating system was too bad !! very cold...
Very comfortable room, relaxed atmosphere
Friendly and professional restaurant staff Single bed- when was the last time an adult slept in a single bed!
nice large room (studio)
Cosy environment, interesting design, beautiful furniture and paintings. The staff were courteous and proficient in their jobs. The hotel was a bit too far from the city center.
the service of the hotel staff, the size of the room, the view from the room. The main light in the room didn't work properly, the shower was broken...
Nice & modern. Bit minimalistic but all things you need in a room. Cool late night bar. I wasn't convinced about the flatscreen TV within the mirror so you couldn't turn it. Parking is extra but they give you a discount as it gets pricey very quickly.
Amenities, Nespresso machine were good! TV was very strange. And function of 'Smart TV'(?) didn't work. They didn't give a full detail of method for 'Smart TV' operation. Even remote control didn't work well.
Very stylish hotel. Futuristic. TV in the mirror. Nice!! Excellent breakfast. They even make omelets. This is rare in Europe. Super great staff. Friendly, very helpful. Parking expensive. Even though the hotel does give a discount.
In general the hotel is very old. The room had a weird smell. The worst Hilton ever!!!
Friendly staff,nice clean rooms We were given 10th floor room which is not ideal but maybe that was the only one availble.
location close to the town centre, beds very comfortable, possibility to smoke in the room the staff was extremely rude especially the night staff, I also found them quite aggressive
Location is what we were looking for. Very good hotel with friendly staff. Would go back and also recommend this place
It was close to the casino & a nice hotel A little pricey
The big bed, size of room, friendliness of staff, the tram stop right across the street from the hotel. Did not like that we could not use the fridge for our own things, and moving anything inside would incur a charge.
Hotel well positioned near to centre and walking distance to rail station. Good value for money with competant staff. Unfortunately a wedding party was staying at hotel on the Saturday, and were noisily walking the corridors till 3-30am. I'm sure an isolated case though.
The staff we encountered was excellent in all areas of the facility, friendly, helpful and professional minor maintenance in the room was required - broken hair blower hose, poor ventalation in the the bathroom
nice hotel lovely bed and pillows, quiet hotel with good service nothing, will definately stay there again
Hotel is dated but very clean. The breackfast is delicious No parking space and the public parking is very very expensive.Free parking from 23 to 12 Saturday to Sunday.
The staff are excellent. The rooms are old,... needs major upgrade.
The hotel is renovated and up to the latest standards of comfort and luxury. It is quiet and soundproofed. Food is excellent. The only thing to criticize is Internet speed but they do offer a fast paid version if you need that.
I feel back in the good old times and it gave me a warm impression. no complaints
great experience to stay on the famous ship.rooms where really nice with lots of space. location
nice accomodation, but very expensive food and drink onboard and a quite remote location some distance from the centre. remote location and the high cost of onboard food and drink.
historic ambiance interior rooms are confined, in my opinion
We eat in the Lido Cafe Style Restraunt and also the Ala-Cart more upmarket Restaurant onboard and enjoy them both and the value they offered...
The food and room were excellant!! the querkyness of the place was a great +. A little out of the way, but taxis were on hand. FAB++++ Did not really see Many staff, apart from reception to ask questions to
bedroom (clean, tidy, good atmosphere); breakfast, lunch, dinner (all very good); total atmosphere on the boat was good
Great location and good connection to public transport Bathroom was rather small
Views from all areas Swivel chairs in water bar too fast after a few drinks!
Perfect view from the 12th floor. Nice bar, good service. Cool room.
We loved the view at the town and the harbour from the 13. etage. The breakfast was good, but expensive. The room was excellent.
The Staff were the kind I would happily employ and had great temperaments suitable to the `Industry. Good position for Museums and a quick ride to Theaters. Beds too soft and ended up with a backache.Pillows too thin for comfort of neck. Smart tap design in bathroom was difficult to decipher re bath or shower etc until shown and no signage or directions to tell you how to use them. Design upmarket utilitarian and found anywhere. Usual expensive mini bars and snacks.
The hotel was very good value, the rooms were well kept and the staff were very frienly.
Swimming pool and sauna/steamroom were excellent, and free internet access very useful. Easy to find and accessible to tram and metro. Breakfast was expensive.
Room was fantastic and room service excellent. Would go again
Very loud, no alternative room available, under renovation, no fitness area.
Location. Breakfast good. Style of rooms was not that I excepted. Whole floor carpet was awful, totally different style than other things. Excepted also more from SPA: No private rooms for changing clothes. No bath jacket + shoes at room.
One of the worst rooms I have ever stayed - very depressing. Lighting was awful as was furniture. Why such a big room (defined 'suite') if over half is just empty space? It looked like a prison cell.
Room was nice, not small, extra pillows, mini-bar, some magazines, bathtub (not a shower) in the bathroom.
Your women personal, very receptive, kind and nice. The position of hotel is in a very nice town area. Is not possible to have something for eat after 11 PM. Fun from toilette is working continously with high noise.
well located in the centre of the city
Location, price, bar, availability of lifts
very elegant, new and hip room interior design. Impressive bathroom. Very clean. Central position. Good breakfast also a bit expensive for the quality. noise from street
great location,nice bathroom cleanliness of my room,view to the backside,wifi with charge
The rooms were spacious, clean and very comfortable We didnt take the breakfast which was a little expensive when our party was 6 people. I think yours should be inclusive of breakfast
Very central location. Next to de Bijenkorf. The room itself is al little bit out-dated. Curtains are a greyish white instead of white. Bed is not the newest of beds. But for the price ok.
Central location. Near the train station and near several bars/cafes
Hotel clean with nice lobby and staff very helpful. Breakfast was excellent Prices of drinks in minibar too expensive
............. the staff dont have answers for alot of my question . so far away from the central . noisy most of the time .
nothing special normal
Accommodating staff, modern classy hotel, superb breakfast, inexpensive bar convenient for city break.
Hotel could not have been better, a little bit out of the centre of Rotterdam but that's why we chose it - very close to the Feyernoord football stadium (a football match was the reason for our trip) and a couple of minutes drive off the motorway. Our stay could not have been better. The staff were also excellent, so was the free car parking which was in plentiful supply! Not really. It was aimed at business people judging by the location but there were mainly tourists when we were there. Maybe an outdoor play area would have been useful however there was free use of games inc Playstation and some childrens toys.
It was convenient. Closing time of kitchen - 22:30h.
close to the centrum, easy to find when we had breakfast on Monday morning, the personeel were already cleaning the tables around and preparing them for lunch. We felt like we are disturbing them... (we were in time for the breakfast)...
Conveniently located near Erasmus University, and bus stop is right in front. I was offered upgrade (superior > executive) at EUR25/night upon C/I, which included free minibar w/ Nespresso & mineral water, bath lobe, slippers, broadband access (upgrade from wifi), and high floor (less noise and better view), which I though was a good deal. Room was spacious, nice and clean. Comfy firm mattress. Breakfast was offered at two levels, EUR 9.50 for continental, or EUR 19 for buffet (many choices of meat/cheese/pastries/juice, enough for consecutive stay). 'Breakfast included' rate meant buffet. Dinner was good, with enough selection of glass wines, a little pricey though. No other restaurants nearby, except for on-campus HOT SPAR and food court.
Close to where I had my appointment. Breakfast intake done by not very friendly Asian female person. Let her start with a smile in the morning.
comfort, nice environment, free parking and good breakfast
good breakfast beds and other room furniture not really up to date for 4 star hotel
Good food, helpful staff
Terrace area over the lake. Shame there was not a swimming pool / leisure facilities.
Friendly and efficient reception and bar staff. Our room was not cleaned even though we were out all day. When this was discovered it was too late (cleaning staff had gone home). This does not reflect the price of the hotel. The food and wine in the bar/restaurant is extremely expensive and does not reflect the mediocre quality.
We could take shower after coming back from Rotterdam Marathon, though we've already checked out. They also served towels, soap and shampoo. Thanks to this service, we could get very relaxed before leaving Rotterdam. unfriendly reception, late breakfast for Rotterdam Marathon.
Breakfast and location for working in the surroundings to avoid Rotterdam. Free parking. Too early permitted check out (11 H) from Monday to Friday. Cost of Internet.
Nice sized clean rooms. I had a car so perfect for parkng and to get to the motorways. The free wifi is only for 30 mins, not enough to get any work down. It is also only free in the lobby and not the bar.
friendly staff, handy facilities no
Clean, large room and businesslike environment Indifferent staff and ridiculously stingy attitude about amenities: only one very small piece of soap (1 inch by 1 inch by 1/4 inch) for 2 people and one small bottle of soap gel for 2 persons for the shower. Was told that only if used up would they provide another supply. There was only one hand towel and had to ask for additional one. Next day, back to only one towel , no replacement of used up soaps or bath gel. Absurd.
Big rooms, comfortable beds. 30 min free wi-fi at the lobby - something new. No air-condition. They reduced the bathroom toiletries compeared to 1 year ago - no shower cap in 4*! and others. Wi-fi in the room very expensive.
Nice updated room.
Very good location in the city center and only 5 minutes walk from the railway station. Very big room (double) and quiet.
Staff friendly and very helpful. Breakfast was delicious. Excellent location.
We liked the friendly, helpful, professional staff and the spacious room, as well as the central location of the hotel wrt the train station, museums, city centre and other places of tourist interest.
The room. It was very silence Non smoker
The location near city center
Friendly staff, clean and nice accommodation, good location, and a great continental breakfast
This was an excellent value, lovely room & breakfast.
Great location within walking distance of main square. Hotel was comfortable and we had a nice large room overlooking the canal.
Location was great. Breakfast was very nice and price was good.
Very functional, no problems
Very central. Clean. Lovely old building features in the hotel. The staff did not communicate at all with us unless we did from our side. We were never asked whether we were satisfied with our room or if there was anything we needed, not even before checking out. It was as though they were not interested in the guests. Even the hotel owners did not bother to converse with guests.
Good central hotel next to canal. our booking from booking.com was lost. luckily the hotel had 2 spare rooms.if not this would have been very problematic.
very good location not being able to open the windows
Ease of access to Rotterdam Central, great restuarants nearby and warm confortable rooms and services
the hotel is near at the shopping centre and musea.
clean, comfort, cordial staff
Easy Tram access to Train Station, Service staff attentive to my needs, Quiet rooms, availability of Internet in lobby
A wonderful meal, a comfy bed The room was a little too hot and with the window open, we suffered from mosquito bites
Room layout Breakfast reception and area layout could be improved
Great location - just next to the metro station, and in walking distance from the shopping area, museums and restaurants, 10 min walk from the central station. Very convenient. Car parking seems expensive, but compared to the prices in the city, it's a bargain :) Lovely view from the hotel room of the Rotterdam panorama. Room was clean, comfy beds. Plus in the lobby there was a screen with train information - very handy. The sauna was not hot enough :(
Perfect location, large, cosy rooms, nice balconies and very friendly and helpful staff. Excellent value for money.
Did not spend enough time at the hotel at IBC
Staff and food were extremely good Just a small thing, vegetables were the same every day
It is very well-staffed and all of them know their job, and seem genuinely to make an effort. Its a vast place but it all works well. Restaurant is not wildly adventurous, but fairly extensive menu and good value for money.
Little bit too expensive.
Location, comfort, price the room a little too far from lobby, minor miscomfort
I thought the food was great and service very good, the location was good for us too. The only thing i could fault that we couldnt get room service for snacks, sandwiches etc.
Quiet room. Signage to find the hotel very poor. At night in rain, even with GPS a sign from the major roads would be helpful and especially near the entrance which is accessed via a barrier (why ?) and you can't see it is the entrance to the hotel until you pull into the barrier. Try doing this in heavy rain at night as I did. Secondly, no tea or coffee making facilities in the room. Given the price you would expect this. Don't think I'll be staying here again.
Great buffet breakfast. High quality/price ratio. Quiet location but conveniently close to the highway. Wifi connection too expensive.
Attractive and clean hotel room,generous bathroom and separate WC. Breakfast buffet very good. Bar staff very keen to close bar before the advertised time of closure.
very good breakfast. Could get a good night's sleep on all 4 days
The room was quite big something quite unusual in Holand. We had a very good breakfast and a very good stay. Very close you can find a free parking. THe room didn�t have air conditioning .
It was exactly what we expected. Checking in was fast and the people were friendly.
Good access to offices & the railway. Not a place for a vacation
Lovely hotel, it was very quiet the weekend we stayed
nice room and bed, nice front desk, good breakfast
close to the town and the concert event we were attending at the boerderji
The staff were very friendly and helpful. The breakfast was excellent with a lot of choice and the bed was very comfortable.
good meal, comfortable room Poor quality towels rather worn and rather small!
Worked and shopped not really
The hotel itself is great and is very modern and the breakfast is excellent. The hotel is literally an airport hotel as it very close to the airport but it is not close to the centre. To go to the centre you'd have to catch a 15 -20 min bus (the bus stop is minutes way from the hotel) which costs 2.50 Euro pp one way.
Free parking, 24h reception Dirty rooms. No cleaning during stay. It takes a lot of time to check in/out.
if you like one night in the hospithal incl hospithal beth this is the best place in town
Relax with peace and quiet in comfort nope
The breakfast was terrific and staff very helpful
Close to airport, good size rooms very modern and clean. Very good staff
The airport shuttle bus did not start early enough for my flight departure
Good access for the airport Room looking a little tired with redecoration necessary to one wall where there seemed to be some structural problem.