Hotel Excelsior San Marco

The hotel offers a generous and good quality breakfast with a wide variety of options available, suitable for all tastes.

Some guests have mentioned that the facilities are a bit old, but the hotel has been renewed, and it provides traditional and comfortable accommodation.

Yes, the hotel is centrally located, making it convenient for discovering the city, with many attractions within walking distance, such as Bergamo Cathedral and Accademia Carrara di Belle Arti di Bergamo.

The hotel is perfectly located to visit Citta Alta and stroll around the center of Citta Bassa. It is close to the old town, the railway station, and the airport bus, providing easy access to various parts of Bergamo and beyond.

The staff is described as very friendly, helpful, and attentive, providing excellent service to guests. They are also knowledgeable about the area and can suggest sights to visit.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the historic city or the garden square comes highly recommended.

Guests praised the rooftop restaurant for its amazing views and delicious food. It's suggested to try dining there for a memorable experience.

The hotel's location was highlighted as excellent for exploring both the old town and the new town. It's recommended for those interested in convenient access to nearby attractions and transportation options.

Some guests mentioned that the rooms were spacious and clean, with comfortable beds and balconies. However, a few guests noted that the heating system may not operate continuously in winter, so it's advisable to inquire about this before booking during colder months.

A few guests reported noise disturbances from renovations, road traffic, and building work. Light sleepers may want to consider this feedback and inquire about room locations to ensure a peaceful stay.

The hotel's proximity to the Upper City of Bergamo, the railway station, and bus stops for airport transfers was appreciated by guests. It's recommended to take advantage of these nearby conveniences for ease of travel.

While many guests praised the breakfast for its variety and quality, some mentioned specific areas for improvement, such as the temperature of hot food and the availability of fresh, healthy options. It's advisable to set expectations accordingly.

Several guests mentioned receiving room upgrades with additional amenities like bathrobes, slippers, and bathtubs. It may be worth inquiring about potential upgrades for an enhanced experience.

While the hotel offers a basic gym with treadmills, bikes, and a weight machine, some guests felt it could be improved. Guests interested in fitness facilities may want to consider this aspect when planning their stay.

A few guests mentioned issues with room temperature, with some finding the rooms too warm and others feeling a bit cold. It's advisable to inquire about the heating and air conditioning options based on personal temperature preferences.