Arena Inn

The hotel offers daily housekeeping, contactless check-in/check-out, and face masks for guests. Additionally, there are special diet menus available upon request and food can be delivered to guest accommodation.

Some guests have mentioned concerns about cleanliness, such as dust in the room and a lack of cleanliness matching the pictures. However, others have noted that their rooms were clean and comfortable.

Several guests have expressed concerns about the staff's attitude and responsiveness. However, others have found the staff to be friendly and helpful.

While the hotel advertises parking, some guests have mentioned that there were no parking spaces in the building and that they had to park on the street with hourly payment. It's advisable to check the parking situation in advance.

The hotel's high season is in June, and the low season is in February. Visitors may want to consider these factors when planning their stay.

Several guests mentioned the absence of a mini fridge in the rooms, causing inconvenience for storing items like baby milk and medication. Consider requesting a room with a fridge if you have specific storage needs.

The hotel's proximity to the U-Bahn and S-Bahn lines makes it convenient for accessing the city center. Consider using public transport for easy travel around Berlin.

While some guests found the rooms clean and comfortable, others reported issues such as dust, mold, and cleanliness problems with towels and bedsheets. It's advisable to check the room upon arrival and address any concerns with the staff promptly.

Some guests appreciated the quiet rooms at the back of the hotel, while others mentioned noise from outside. If you prefer a quieter stay, consider requesting a room away from potential sources of noise.

Confirm the availability of specific amenities like a kettle, tea, and coffee in the room, as some guests noted their absence. This can help manage expectations and avoid disappointment upon arrival.

While some guests praised the friendly staff, others reported instances of rude or indifferent behavior. It may be helpful to set expectations for staff interactions and address any concerns with the management if necessary.

Several guests mentioned issues with the elevator not functioning during their stay. If mobility or accessibility is a concern, it's advisable to inquire about the status of the elevator before booking.

Some guests experienced challenges with breakfast, including unexpected additional charges and refusal by staff. It's recommended to clarify breakfast inclusions and pricing at the time of booking to avoid misunderstandings.

Guests reported various maintenance issues such as water leaks, clogged sinks, and non-functional room amenities. Consider addressing any maintenance concerns with the hotel staff to ensure a comfortable stay.

Guests noted limited or absent reception staff during certain hours, requiring communication through phone calls. It's advisable to verify the availability of reception and associated services, especially if you anticipate late check-ins or require on-site assistance.