The place is really run down and not clean no hot water in the showe
3 stars
Holiday Inn Resort The Lodge At Big Bear Lake
40650 Village Drive, Big Bear Lake, CA 92315, United States
Big Bear Lake, CA
See location+1 909 866 3121Photos of Holiday Inn Resort The Lodge At Big Bear Lake
Overview
The Holiday Inn Resort Big Bear Lake offers a unique accommodation in Southern California’s San Bernardino Mountains. This is one of the most popular hotels in the area, and is just a short drive from Los Angeles, San Diego, Phoenix, and Las Vegas while still being tucked away from it all. The resort is home to first-class snowboarding and skiing runs, golfing, fishing, shopping, and plenty of other outdoor activities, both on the resort premises and within a short walk from the hotel. Guests can walk to shops, restaurants, and the Lake Boardwalk in downtown Big Bear Lake, as well.
The Holiday Inn Resort Big Bear Lake offers a lodge-style accommodation with rustic cabin-style room designs in all of the guest rooms and suites. There is an outdoor pool and hot tub that is open seasonally, as well as plenty of lodge-style wedding and meeting spaces that can accommodate as many as 400 guests, making it a popular destination for corporate events and weddings. Guests will enjoy free WiFi on the property, a fitness center, rental car services, and dining at Stillwell’s Restaurant, located inside the hotel.
Holiday Inn Big Bear Lake features a sauna and steam room, pool tables, video games, an onsite business center, and room service from the onsite restaurant, available from 7:00 AM to 9:00 PM. The historic charm and convenient amenities make this mountain lodge a great choice for those visiting Big Bear Lake. Its central location makes sightseeing easy, and relaxing accommodations make it a great getaway.
Latest deals for Holiday Inn Resort The Lodge At Big Bear Lake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Resort The Lodge At Big Bear Lake
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Things to do
- Gift shop
- Hiking
- Beach access
- Bicycle rental
- Fishing
- Game room
- Canoeing
- Skiing
- Pool table
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Designated smoking area
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Family rooms
- Fireplace
- Ski storage
- Storage available
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Bedroom
- Alarm clock
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Holiday Inn Resort The Lodge At Big Bear Lake
7.3
Good
1069 verified ratings
Wonderful
456
Very good
192
Good
134
Okay
65
Fair
80
Mediocre
41
Poor
101
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location near shops and restaurants, making it convenient for their stay. However, many expressed dissatisfaction with cleanliness, mentioning issues like worms in beds and dingy bathrooms. Service was also a concern, with reports of rude front desk staff and lack of responsiveness from management. Overall, while the location is a highlight, the hotel needs significant improvements in service and cleanliness.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
749 reviews
7.8 out of 10
99 reviews
7.9 out of 10
16 reviews
8.1 out of 10
5 reviews
All reviews
Great location can walk to old village in a few minutes. Friendly staff. Nice pool and spa. The hotel is a bit outdated. Thin walls and windows making it a bit noisy. Fireplace needs to be fixed.
Pros (+) The staff was very friendly. They gave us free breakfast due to the mix up on our booking. Everyone we passed by was amiable. The location was right next to the main strip of shops. You could walk if you have the energy and endurance of the cold. Lots of room in the fridge to bring home leftovers. There is also a kuerig. So bring your own pods. I'd recommend buying bottled water since their water ...
Cons (-) The back parking lot ramp to get into the building is really strange. It's unnecessarily maze like. The air conditioner is loud but you HAD to have it on otherwise it'd get too hot. Even when the room was at the target temperature it would still run. This isn't as big of a deal because everything is functional. But they cut corners severely when remodeling. The door frame molding is cut for a diff...
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Pros (+) Location, recent room remodel
Cons (-) N/A
Pros (+) The room was spacious and clean.
Cons (-) The desk at check in stated the A/C was not working but that if we opened the window we would be just fine. What he failed to mention is that not only was the A/C broken, but they had the heat blasting in the hallways and our tiny 4th floor window only opened about 1". when we got into the room around 9pm it was about 80 degrees and never cooled down. We were too tired to request a room change. In...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the nearby attractions?
The hotel is conveniently located near Big Bear Ice Rink, Alpine Slide at Magic Mountain, Big Bear Solar Observatory, Snow Summit, Big Bear Lake, Bear Mountain Ski Resort, and Moonridge Animal Park.
Are there any seasonal considerations for visiting?
The low season is in June, while the high season is in January.
What are the main amenities offered at the hotel?
The hotel offers an outdoor pool and hot tub, sauna, steam room, pool tables, video games, fitness center, rental car services, and dining at Stillwell’s Restaurant. Additionally, there are first-class snowboarding and skiing runs, golfing, fishing, and various outdoor activities nearby.
How is the cleanliness of the hotel?
Guests have praised the cleanliness of the hotel, with many mentioning the clean and comfortable rooms, as well as the pleasant housekeeping staff.
What are some common concerns about the hotel?
Some guests have expressed concerns about the uncomfortable beds, noisy neighbors, outdated facilities, and issues with the restaurant not being open. However, the hotel's staff and location have received positive feedback.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Log Furniture
Several guests appreciated the spacious and clean rooms with log furniture, providing a rustic and cozy mountain lodge experience.
Check Room Amenities
Some guests found the room amenities to be lacking, such as limited outlets for charging devices. It's advisable to check the room amenities and request additional items if needed.
Verify Pool Availability
Before booking, it's recommended to verify the availability of the outdoor pool, especially if it's a key factor in the stay, as some guests were disappointed to find it closed.
Consider Room Location
Guests suggested being mindful of room location, as some areas of the hotel may be noisier or warmer than others, impacting the overall comfort of the stay.
Confirm Restaurant Hours
It's advisable to confirm the operating hours of the onsite restaurant, as a few guests experienced inconvenience due to unexpected closures or limited food options.
Check for Room Updates
Some guests mentioned that the property could benefit from updates and refurbishments, particularly in terms of room facilities and overall maintenance.
Inquire About Staffing
Considering feedback about understaffing, guests may want to inquire about staffing levels and service availability during their intended stay to manage expectations.
Accessibility Considerations
For guests with accessibility needs, it's recommended to confirm the availability of specific features like roll-in showers and elevator access, as well as the overall accessibility of the property.
Verify Heating and Cooling
Some guests encountered issues with room temperature control, so it's advisable to verify the functionality of heating and cooling systems, especially for those sensitive to room temperature.
Plan for Parking
It's advisable to inquire about parking arrangements, especially during events or busy periods, to ensure a smooth parking experience and avoid unexpected inconveniences.
Location
40650 Village Drive, Big Bear Lake, CA 92315
What's nearby
- Big Bear Ice Rink222 yd
- Alpine Slide at Magic Mountain0.4 mi
- Big Bear Solar Observatory1.5 mi
- Snow Summit1.5 mi
- Big Bear Lake1.6 mi
- Bear Mountain Ski Resort3.2 mi
- Moonridge Animal Park3.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Resort The Lodge At Big Bear Lake
Low season | June |
|---|---|
High season | March |
Average price (weeknight) | $108 |
Average price (weekend night) | $150 |
When to book a room at Holiday Inn Resort The Lodge At Big Bear Lake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Holiday Inn Resort The Lodge At Big Bear Lake
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See most recommended stays in Big Bear LakeGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | San Bernardino Int |
Distance to airport | 20.9 mi |
Everything you need to know for your stay in Big Bear Lake
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