Hotel Bilbao Plaza

The hotel is located in a very central and convenient area, right on the riverside with easy walking distance to major attractions, including the Guggenheim Museum and the old town. It offers a lovely view of the river and is within walking distance to various bars and restaurants.

The staff at the hotel are friendly, patient, and very helpful. They make guests feel welcome and are knowledgeable about the area. Additionally, the customer service exceeds expectations, and the hotel offers a 24-hour front desk for added convenience.

The hotel offers a buffet breakfast with a reasonable variety included in the room rate. There is also a snack bar, restaurant, and bar/lounge available. However, some guests have mentioned that the breakfast could have more options and that it is slightly expensive for the quality provided.

The hotel provides clean, modern, and comfortable rooms with a minimalist design. Some rooms offer a very nice view of the river and the Guggenheim Museum. However, some guests have mentioned that the bathroom could be cleaner and that the room lacked some necessary items, such as a fridge or a kettle.

The hotel offers parking onsite, which is convenient for guests with vehicles. However, it's worth noting that some guests have found the parking to be tight, especially for larger cars. Additionally, there is a nearby public parking facility that offers a discount based on an agreement with the hotel.

Many guests praised the spectacular river views from their rooms, making it worth considering when booking.

The hotel's central location allows for easy walking access to major attractions such as the Guggenheim Museum, old town, and various galleries and restaurants.

Light sleepers may benefit from bringing earplugs, as a few guests mentioned the need for them due to noise.

Some guests noted the absence of tea/coffee in the room, so it's advisable to check the in-room amenities beforehand.

If traveling by car, consider the size of the vehicle, as some guests found the hotel's parking to be tight for larger cars.

The hotel has an agreement with a nearby public parking facility, Parking Arenal, which offers a discount for hotel guests and may be a convenient alternative.

A few guests mentioned the limited availability of toiletries, so packing extra supplies may be helpful.

While the hotel offers breakfast, some guests found the selection to be limited, so exploring nearby options could be worthwhile.

The hotel's secure garage parking is recommended for compact cars, as maneuvering larger vehicles may be challenging.

Numerous guests praised the staff for their friendliness, knowledge, and helpfulness, enhancing the overall guest experience.