NH Bilbao Deusto

Friendly and helpful staff, good location, availability of underground parking at the hotel, nice breakfast, quiet room. old room (number 212) and very basic not at all up to normal NH standards, parking is very difficult for a big car, the neighbourhood seems to be not too good but it is very close to Guggenheim, a shopping mall etc. all of which are across the bridge.

The hotel's location is ok. Also the rate is good value for money. the rooms are clean and nice. The tv channels are very limited and most of them are spanish! Also the is no flexibility in late-check-out, one cannot stay later than midday without paying!!

Good hotel especially if you want to go to the Guggenhiem Musem

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Q: What's the difference between a leper and a dog owner? A: According to this hotel, nothing. The room for dog owners is at the end of a short corridor where the cleaning supplies are kept. The carpet that adorns the other corridors runs out before the dog owners corridor. Inside the room there are dirty stains in the wall paper, scratches all over the floor, unmatching furniture, and the toilet didn't appear to be bolted down properly so it made a loud noise when you sat on it. The bed was also very noisy and the window faced an interior patio of the hotel which meant that the only view was of other people's hotel windows. On top of this we were charged 25 euros extra per night for having a dog! The hotel parking facilities are overpriced The breakfast was a buffet which, although being nice, was overpriced and there were signs warning of video security which I assume was to stop guests taking an extra muffin or two for a later snack. The most disturbing part of our stay was the painting in the dining room which showed children playing in a field while a giant man watched them through binoculars. No kidding.