Photo Zabalburu Hotel, Bilbao Hotels from $39

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,714 reviews

Service

8.9 "Great service."

9.8 "98% found the staff to be very friendly."

9.1 "91% said the reception staff was great."

7.9 "79% thought the service was very professional."
Location

7.8 "Good location."

8.8 "City centre within easy reach, said 88%."

10.0 "100% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."

10.0 "100% thought it was easy to get to the train station."
WiFi

6.3 "Internet is average."

5.6 "56% thought the wifi quality was ok."
Value for money

5.5 "Average value."
Cleanliness

5.1 "Average cleanliness."

5.0 "Only 50% said rooms were clean enough."
Amenities

3.8 "Bad amenities."

4.0 "60% thought the building wasn't nice."

4.5 "55% complained about the elevator."

2.6 "74% thought the facilities needed updating."

0.0 "100% found the grounds unpleasant."
Room

2.9 "Awful rooms."

4.5 "55% didn't like the uncomfortable beds."

2.0 "80% said rooms were small."

2.8 "72% complained about the bathroom."

0.5 "For 95%, the rooms looked old."

0.5 "95% thought they were poorly maintained."

0.8 "92% found problems with the furniture."

4.1 "Air conditioning was criticized by 59%."

0.0 "100% criticized the small bathroom."

0.7 "93% thought the tv was sub-standard."

0.7 "93% were unhappy with the view."
Breakfast

2.7 "Awful breakfast."

4.7 "53% said the breakfast was too expensive."
Comfort

2.7 "Quite uncomfortable."

1.7 "83% thought it was too noisy."

4.5 "55% didn't like the uncomfortable beds."

2.0 "80% said rooms were small."

4.1 "Air conditioning was criticized by 59%."

0.0 "100% criticized the small bathroom."
Vibe

2.0 "Horrible vibe."

0.8 "92% criticized the unstylish hotel."

View all review categories

Overall Rating

Based on 1,148 reviews

Service

8.6 "Great service."

9.9 "99% found the staff to be very friendly."

9.0 "90% said the reception staff was great."

7.9 "79% thought the service was very professional."
Location

7.7 "Good location."

8.7 "City centre within easy reach, said 87%."

10.0 "100% liked the proximity to sightseeing."
WiFi

5.9 "Internet is average."

5.3 "53% thought the wifi quality was ok."
Cleanliness

5.0 "Average cleanliness."

5.0 "Only 50% said rooms were clean enough."
Value for money

4.9 "Value below average."
Amenities

3.6 "Bad amenities."

3.7 "63% thought the building wasn't nice."

4.3 "57% complained about the elevator."

2.7 "73% thought the facilities needed updating."
Room

2.8 "Awful rooms."

4.8 "52% didn't like the uncomfortable beds."

2.0 "80% said rooms were small."

2.8 "72% complained about the bathroom."

0.4 "For 96%, the rooms looked old."

0.8 "92% found problems with the furniture."

0.6 "94% thought they were poorly maintained."

4.0 "Air conditioning was criticized by 60%."

0.0 "100% criticized the small bathroom."
Comfort

2.6 "Quite uncomfortable."

1.3 "87% thought it was too noisy."

4.8 "52% didn't like the uncomfortable beds."

2.0 "80% said rooms were small."

4.0 "Air conditioning was criticized by 60%."

0.0 "100% criticized the small bathroom."
Breakfast

2.4 "Awful breakfast."

View all review categories

Overall Rating

Based on 171 reviews

Service

8.9 "Great service."

9.9 "99% found the staff to be very friendly."

9.2 "92% said the reception staff was great."
Location

7.7 "Good location."
Value for money

5.3 "Average value."
Cleanliness

4.7 "Not very clean."

4.6 "54% said rooms were dirty."
Amenities

3.8 "Bad amenities."

3.9 "61% thought the building wasn't nice."

4.6 "54% complained about the elevator."
Room

2.8 "Awful rooms."

4.6 "54% said rooms were dirty."

3.0 "70% complained about the bathroom."

0.4 "96% thought they were poorly maintained."

0.7 "93% found problems with the furniture."
Comfort

2.7 "Quite uncomfortable."

1.7 "83% thought it was too noisy."
Breakfast

2.5 "Awful breakfast."

View all review categories

Overall Rating

Based on 394 reviews

Service

9.1 "World class service."

9.9 "99% found the staff to be very friendly."

9.1 "91% said the reception staff was great."

8.1 "81% thought the service was very professional."
Location

8.1 "Location is great."

8.8 "City centre within easy reach, said 88%."
WiFi

6.5 "Internet is average."

5.6 "56% thought the wifi quality was ok."
Value for money

5.6 "Average value."
Cleanliness

4.8 "Not very clean."

4.8 "52% said rooms were dirty."
Amenities

3.9 "Bad amenities."

4.0 "60% thought the building wasn't nice."

4.4 "56% complained about the elevator."

2.5 "75% thought the facilities needed updating."
Breakfast

2.6 "Awful breakfast."
Room

2.6 "Awful rooms."

1.7 "83% said rooms were small."

4.0 "60% didn't like the uncomfortable beds."

4.8 "52% said rooms were dirty."

3.2 "68% complained about the bathroom."

4.2 "Air conditioning was criticized by 58%."

0.5 "95% thought they were poorly maintained."

0.4 "For 96%, the rooms looked old."

1.0 "90% found problems with the furniture."
Comfort

2.2 "Quite uncomfortable."

1.7 "83% said rooms were small."

4.0 "60% didn't like the uncomfortable beds."

1.6 "84% thought it was too noisy."

4.2 "Air conditioning was criticized by 58%."