Overview

Crowne Plaza Birmingham City Centre

Central Square, Birmingham, B1 1HH, United Kingdom
080 0863 7818

$81+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 2,625 reviews
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Review highlights

  • 8.8
  • 8.1
  • 6.4
  • 5.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Stylish hotel and restaurant in central Birmingham, steps from New Street station and the ICC Crowne Plaza® Birmingham City Centre hotel boasts a prime location in central Birmingham, just five minutes’ walk from New Street train station and the International Conference Centre (ICC) . The hotel is a 25-minute train ride from Birmingham Airport (BHX) and 45 minutes by car from East Midlands Airport (EMA) . Business guests appreciate the complimentary Wi-Fi throughout the hotel, as well as the handy business centre . Planning a meeting or wedding? Our dedicated conference floor has 11 naturally lit meeting rooms for up to 300 delegates. Our Crowne Plaza Meetings Director will set you up with catering and audiovisual equipment – and after work, you can relax over cocktails in the sleek b1 Bar. Visiting Birmingham with your family? The city's art museums, shops and cultural venues, including the Birmingham Hippodrome , are on the hotel's doorstep. You can stroll to the upscale Mailbox shopping centre, IKON gallery and National Sea Life Centre . Kids under the age of 16 stay and eat free. Enjoy sophisticated cuisine and city views at b1 Restaurant , with its seasonal à la carte menu and daily specials. Our well-equipped fitness centre helps you keep up with your exercise routine. Car parking options are available from reception.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Business center
    • Concierge service
    • Cribs available
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Safe
    • Free Internet
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 2,625 reviews
    • 8.8 "Great service."
    • 8.1 "Breakfast is good."
    • 7.5 "Good location."
    • 7.4 "High comfort."
    • 6.6 "Average cleanliness."
    • 6.4 "Vibe was decent."
    • 5.7 "Food is average."
    • 5.3 "Bar is ok."
    • 5.2 "Average amenities."
    • 4.9 "Value below average."
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    Overall Rating

    8.4 Excellent
    Based on 1,680 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.7 "77% were happy with the room service."
    • 8.1 "Breakfast is good."
    • 7.8 "High comfort."
      9.1 "91% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
    • 7.3 "Good location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to sightseeing."
    • 6.8 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
      6.5 "Only 65% thought the shower was ok."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      5.4 "54% said the view was so-so."
      6.2 "62% thought the bathroom was big enough."
    • 6.8 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was modern."
      6.8 "68% considered the lobby entrance to be so-so."
      6.6 "66% thought the atmosphere was somewhat friendly."
    • 6.0 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 5.7 "Food is average."
      5.7 "Side dishes were satisfying, according to only 57%."
      6.2 "62% thought the dining experience was appropriate."
    • 4.6 "Value below average."
      3.5 "65% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
      1.2 "The price was too high for 88%."
    • 4.3 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 498 reviews
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.1 "Good location."
      9.9 "99% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
    • 6.4 "Vibe was decent."
      6.4 "64% thought the atmosphere was somewhat friendly."
    • 6.4 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 6.3 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
    • 5.7 "Food is average."
    • 5.3 "Bar is ok."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.0 "Average value."
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    Overall Rating

    7.1 Good
    Based on 52 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.7 "Average cleanliness."
    • 6.5 "Rooms are ok."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."

    Overall Rating

    8.0 Good
    Based on 393 reviews
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.5 "Good location."
    • 6.9 "Average cleanliness."
    • 5.9 "Vibe was decent."
      5.0 "Only 50% thought, the hotel was modern."
      6.1 "61% thought the atmosphere was somewhat friendly."
      6.9 "69% considered the lobby entrance to be so-so."
      6.5 "Only 65% thought, the hotel was stylish."
    • 5.7 "Rooms are ok."
      5.7 "Only 57% thought the shower was ok."
    • 5.7 "Food is average."
    • 5.4 "Bar is ok."
    • 5.1 "Internet is average."
    • 4.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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