Pros (+) Hotel Bath sink and bath tub was clogs call for service they came late and did a temporary fixed and it work for a day and again it clogs
Cons (-) No parking facilities on premises and no refrigerator in room
4 stars
Crowne Plaza Birmingham City Centre
Central Square, Holliday Street, Birmingham, B1 1HH, United Kingdom
Birmingham, United Kingdom
See location+44 121 224 5000Photos of Crowne Plaza Birmingham City Centre
Overview
The Crowne Plaza Birmingham City Centre, built in 1974, can be a solid choice for travelers who are coming to the area for business or for pleasure. The hotel has an excellent location that means some attractions are within walking distance and others will be just a short drive away. This is a large, modern property that offers quality amenities and services to the guests. English, Chinese, Portuguese, Russian, and Hungarian are spoken at the property.
Guests can choose from 312 rooms at the property. The rooms have free wired and wireless Internet, safes, air conditioning, coffee and tea facilities, daily housekeeping, a phone, a desk, a private bathroom, and a pillow menu. Connecting rooms are available for those who need them, and rollaway beds can be added for a surcharge.
Buffet breakfasts are available for a surcharge from 6:30 am to 10 am on weekdays and from 7 am to 11:30 am on the weekend. The property has an on-site restaurant, a 24-hour front desk, a business center, meeting rooms, conference space, and coffee and tea in the common areas. Dry cleaning and laundry service is available, as well.
Those who are staying at the Crowne Plaza Birmingham City Centre will be within walking distance of Victoria Square, as well as Birmingham Museums & Art Gallery. Places to play golf are only a short distance away, too. Some of the places in the area to dine include The Gateway to India, Café Rouge, The Smoke Haus, and Gourmet Burger Kitchen.
Latest deals for Crowne Plaza Birmingham City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Crowne Plaza Birmingham City Centre
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Soundproof rooms
- Telephone
- Carpeted
- City view
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Parking and transportation
- Parking
Things to do
- Pool table
Fitness
- Fitness center
Reviews of Crowne Plaza Birmingham City Centre
8.6
Very good
2636 verified ratings
Wonderful
1285
Very good
510
Good
405
Okay
167
Fair
117
Mediocre
67
Poor
85
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the rooms, often highlighting the spaciousness and comfort of the accommodations. However, there were notable complaints regarding service, including issues with room amenities, disruptive housekeeping practices, and unresponsive staff. Overall, while many enjoyed their stay, service improvements are needed.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
40 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the breakfast options at the hotel?
Buffet breakfasts are available for a surcharge from 6:30 am to 10 am on weekdays and from 7 am to 11:30 am on the weekend. The breakfast is delicious and offers plenty of choice, according to guest reviews.
Is the hotel staff helpful and friendly?
All the staff were extremely helpful and courteous, according to guest reviews. The reception staff were outstanding, providing a wonderful experience for guests.
How is the quality of the beds at the hotel?
The beds are described as really comfy, with a great atmosphere and lovely smelling toiletries, providing a pleasant experience for guests.
What amenities are available for guests with accessibility needs?
The hotel offers increased accessibility, elevator access, and multi-lingual staff, ensuring a comfortable and convenient stay for all guests.
What can guests expect from the hotel's cleanliness and hygiene standards?
The hotel maintains spotless rooms, bathrooms, and bed linen, with very professional staff at the reception desk, ensuring a clean and comfortable environment for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Central Location
The hotel's central location makes it convenient for exploring nearby attractions such as Victoria Square, Birmingham Museums & Art Gallery, and Birmingham Town Hall, all within walking distance.
Consider Parking Alternatives
While the hotel offers parking, some guests found it expensive. Street parking just outside the hotel is free at night, providing a cost-effective alternative.
Be Mindful of Noise
Some guests reported noise issues, including ongoing construction work and noisy air conditioning/heating. Requesting a quiet room or checking for ongoing construction activities before booking may help mitigate this.
Check Room Amenities
Guests appreciated the spacious rooms, blackout curtains, and comfortable beds. However, some noted a lack of mugs, limited tea bags, and issues with the shower door, so it may be helpful to check these amenities upon arrival.
Explore Dining Options
The hotel's on-site restaurant offers a nice breakfast selection, but guests also recommended nearby dining options such as The Gateway to India, Café Rouge, The Smoke Haus, and Gourmet Burger Kitchen.
Take Note of Room Conditions
While some guests found the rooms clean and comfortable, others mentioned maintenance issues, dated decor, and limited room amenities. Checking recent reviews for updated information on room conditions is advisable.
Consider Early Check-in Requests
Some guests were unable to secure early check-in despite offering to pay extra. It may be helpful to confirm early check-in availability and any associated charges in advance.
Be Aware of Breakfast Quality
While many guests praised the breakfast, a few mentioned that the food was not worth the price. It may be worth considering alternative breakfast options based on individual preferences.
Utilize Nearby Facilities
The hotel's proximity to the Bullring, Train Station, and Mailbox offers easy access to shopping and attractions, making it convenient for leisure and business travelers alike.
Location
Central Square, Holliday Street, Birmingham, B1 1HH
What's nearby
- The Mailbox245 yd
- Birmingham Central Library288 yd
- The Cube371 yd
- Broad Street0.3 mi
- Brindleyplace0.3 mi
- Utilita Arena Birmingham0.4 mi
- Bull Ring Birmingham0.5 mi
- Birmingham City Centre0.5 mi
- Snowhill0.5 mi
- St. Chad's Cathedral0.6 mi
- Millennium Point0.9 mi
- Edgbaston Cricket Ground1.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Crowne Plaza Birmingham City Centre
Low season | October |
|---|---|
High season | July |
Average price (weeknight) | $164 |
Average price (weekend night) | $193 |
When to book a room at Crowne Plaza Birmingham City Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Crowne Plaza Birmingham City Centre
FAQs when booking at Crowne Plaza Birmingham City Centre
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Value for money | 8.4 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Birmingham |
Distance to airport | 7.0 mi |
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