Very nice hotel and specially very friendly people in the front. My room was big, clean, with a very nice view. It is very easy to find and it has a parking place connected to the hotel, so you can access your car without walking too much (safe from rain). The breakfast was not included.
Good location, nice clean room and kind reception staff. It was slight difficult to find a car parking area. Hopefully bath.
Selection of Hotels in Mannheim is small - this is the most convenient and comfortable one.
spacious rooms, very modern and luxury bathroom, wooden floors (clean)
The hotel was in a typical turn of the centry building, but with all the modern necessities of a modern hotel. Very nice, comfortable architecture. The hotel was also very close to the city center (5 min walk through a beautiful garden). Internet in the lobby was also available and free. No complaints at all.
Very quiet ! Not enough international TV channels
Central location was good and staff was friendly, The hotel was being renovated however I never heard a thing in the room. This is my second time in this hotel! I was not informed of the hotel renovations.. luckly they were very understanding and very quiet.
inside architecture and space proportions, deco color schemes quality of materials and outfits Very pleasant for the connoisseur
Pleasent location and facilities
Most important is one key per person. Not one between two. Room was big, clean and comfortable. Central location of hotel. One very small detail. Shower would not get hotter than luke warm. Not a big deal.
Location, English speaking staff Had to pay for parking
Nice pool; great location for shopping; clean, comfortable room Parking garage is a bit small
You have to pay to use the internet, that is so dumb when it is so simple for the hotel to provide. Also, having so many English speakers visiting the hotel, there was only one channel for English and that was CNN.
Customer service was excellent and the room as you would expect from a Holiday Inn (or hotel of similar type).
The location was great. There were plenty of stores and restaurants in the local area. The pool was a lot of fun. It was a little difficult to find the hotel. The beds were too hard.
Elevator and Escalator was not working upon arrival. Had to walk up two flights of stairs with bags in order to check in.
The location is perfect,rooms are very clean and buffet breakfast is excellent.I found it was very good value for money and I would recommend this hotel to everyone
Staff was vey friendly. There was a mouse running around the lobby and bar area. The staff was aware and seemed undisturbed.
My room was nice, quiet and clean. Nice furniture and bathroom. Excellent location, only a few steps away from the Wasserturm, pedestrian zone, shops, cinemas, etc. I walked there from the station, so this is also very near. Staff was professional and friendly. Maybe bathroom supplies should be IN the room, without guests having to ask for them. I arrived quite late and really didn't want to wait for someone bringing them to me, and all I found in the bathroom was shower gel and soap. Only German channels on TV (but pay TV was available). Finally, for those prices maybe a small breakfast should be inluded in the price (18 euros is way too much).
Nice straff and the breakfast was excellent. The hotel was good situated in the citycentrum
My unexpectedly early check in was accomodated nicely Nothing. Everything was okay.
Great location, whole new object.
Location close to city center easy access from autobahn The lack of onsite parking is a severe handicap not helped by confusingly signed public parking
Relativly Cheap The Bed and pillows are not comfortable
One point. Although I specifically asked whether breakfast was included in the room rate and received an affirmative answer, I got charged 15 euro per person for breakfast while check-out.
Facilities, ie sauna, were very good. Restaurant was a bit pricey.
Hotel is spacious, has a free parking. After 11 o'clock there is just stuff from the bar to help you if there is something wrong in the room. Like I had a bathroom heater broken, and the guy didn't know how to repair it. On the other hand he was helpful
Excellent dinner at reasonable price. XL breakfast. Very kind and professional staff. Reserved parking space for women was a nice plus. The room was maybe a bit too noisy but that depends I guess from the other guests - not the hotel itself...
Loved the old town near by.
sauna and sport room When I checked in I had to wait for 1 hour but it's not important......when I checked out there was a mistake in the hotel bill (+50 euro...it's really not very fine).. but when I came back home the hotel contested me the failure to appear ahhh behhh that's absurd!!!!!!!
In general OK No gym at the hotel, a bit difficult to park
The staff were excellent and the sparking wine on arrival was a bit of a treat. The room was spacious and the bathroom facilities were very good. On site parking was a major factor in choosing accommodation on this trip. While there a trip into Ladenburg township is a must. This hotel seeks to atract business for conferences etc yet it does not have free access to WiFi which is readily available in budget hotels. Get with the 21st century people.
It's close to the tram station and to the regional train station. (two minutes walk) The nearby, sometimes noisy red light district wasn't mentioned.
The apartman was clean, comfortable and very roomy. Even the heating worked which was a major plus. The area where it is located is, er, interesting And the apartman is on the 3rd floor without elevator.
Stafff cleanlisness excellent Again not elderly friendly or mobility impaired, we had a number of people who had had knee & hip replacements and found no lift very unfriendly also spread out b iver a vast area
The hotel is not near the center of Mannheim
Friendly staff. Clean hotel. No lift.
Very helpful staff, nice and clean room
room was clean. the hotel was not as close to the city centre as I thought.
the staff personnel the room smell
Nice staff, good prices.
A bit scary location, feels very uncomfortable to go out in the evening...but inside is good and nice service although not very good with English. General note OK.
Nice TV, room very clean and well furnished.
Thse staff was friendly, the room had nice view Windows could not be fully opened. Breakfast was not included and was expensive (15 euros)
room was comfortable and it was a good price. not too far from the centre with lots of public transport.
clean free car park Calm Coffee machine and water The internet access is a RIP OFF !!!! Free of charge, the line is 512 K which is just ridiculeous in the 21rst century. The premium access is charged 10 euros per 24 hours for a promised 100 Mb line...I paid and I had 3 Mb !!!! Despite a complain, nothing back ! the bar is also very limited :(
It was near the location where I have a course Breakfast is too expensive, and wifi is not free. It would be nice if it would be included.
There was a problem in that they had not booked a triple room, but this was sorted with minimal fuss in that they gave us an extra room for free. We were travelling with children, and although the menu etc did not have children;s options, and we were worried about being out of place at dinner, the restaurant staff were really kind and brought free ice cream and noodles for our younger children and made us feel at home. Nice to have swings and slide outside for them to play on too. Rooms reasonably spacious - quite nosiy from car park and main road, but no problem for us. Located just across the road from the fantastic Luisenpark, where we spent a whole day. The swimming pool was really nice but very cold! The hotel was further away from the main shops and restaurants than we expected, but a nice 15-20 min walk (through the amazing Wasserturm and fountain square - you must see the fountain at night).
Located near Lueisn Park and the staff being freindely and very helpful No
The fresh orange Jose in the reception desk The bath towel is old and bad smell , toilet is small , the building is very old but the furniture is new
Clean and modern no kettle in room
Pool area was very clean and tidy. Room was well decorated and a safe in your room was excellent. We felt that as a four star hotel there would have been tea and coffee making facilities in your room, very disappointed there was not. All hotels in England have this facility. The cost of the breakfast was also very expensive.
breakfasts were very good; enjoyed the complimentary thermal baths they wanted to charge us the price of 8 euros per hour for Wi-Fi!
no air conditioning in the room. Very small pillow. I've found pretty unpolite the request to see the fridge to check it...after I've already payed the bill...
This hotel has excellent facilities and is situated in very attractive grounds. As I was in a wheel-chair I was glad to have ramps and a lift available for entering and leaving the building.
It was central location for the Wein Fest! The carpet in the room had some stains on the floor...but overall the room was very clean.
A nice hotel in a nice town. I wish I had had more time to enjoy the area. I didn't use the spa this time, but I will if I ever get back to that area. The lack of air conditioning is a problem. Because of the heat, I had to open windows, which then meant that I had to listen to everything going on outside. That, and the heat, cost me a few hours of sleep. Despite that, I think it is a nice hotel, just not in the Summer.
Quiet and convenient to town centre
The location of the hotel is great. Encourages walking!
Very clean and good quality accommodation. Nice pool, etc.
Very nice atmosphere. Great breakfast. I enjoyed a nice massage too
The hotel was in a good location and the staff were helpful and friendly. The Restaurant was very good
Apartment very nice and well furnished. The kitchen is equipped with everything you need, if you want to cook at home. Hotel staff very friendly. stop public transport at your doorstep. Bus very punctual and frequently excellent. Very enjoyable stay. Presence of pest insects like spiders, were everywhere in the apartment. Beds too hard, difficult to sleep on.
The staff was very helpful in providing information regarding the Heidelberg Castle illumination. The breakfast was also very good.
Pleasant small town / suburb location. Spacious accommodation at reasonable price.
breakfast good and bountiful / dinner tasty / in a quiet street also the apartment parking spaces are poor
nothing, it was the worst hotel I've ever stayed in, dirty, we couldn't sleep because of the noise coming from the cars on the street just like if you were sleeping on a highway everything
We rented an appartement which was very spacious for two adults and two children. The appartement did not (yet) have a kitchen. There was no refrigerator. The water heating system is not ok. It is only possible for one person to have a hot shower. The other have to shower cold.
Location, quiet surroundings, excellent kitchen and friendly staff None
Friendly staff, quick and sufficient handling at checking in and out.Reasonable rate and very good breakfast facilities included in the rate. Interior of the hotel and rooms is a little bit outdated, location is a bit far away from the centre of Ludwigshafen.
Friendly and helpful staff Slightly too far away from town centre and amenities (bars, restaurants etc)
conference it is not a four star hotel, but its location is perfect
Free undercover parking. Easy access to rooms from parking. Generously sized rooms. Breakfast area was a little crowded.
Good location in Ludwigshafen for business trips, easy access from highway and sufficient parking facilities, close to the railway station, rooms are clean and big but outdated like the rest of the hotel, breakfast is ok, for one or two nights on a business this is a good hotel but I would not stay here longer than that nor would I stay here on a holiday Not a four star hotel, hotel is outdated and could use some renewal, rooms are not well ventilated, hard to open a window and the very old room airco/ventilation system is not functioning
Quick response for all my requests
Price and location perfect. Carpark foc and free internet
The only thing I can say is that the location is perfect, just at the door of HBF, seasy for the guest to Ludwigshafen Very poor air conditions, noisy, hardly work, the room was cold at all. No heater in the bad room, horrible.
The hotel staff. The rich breakfast The air conditioning system was not working properly and it is very noisy. Other people left the hotel for this reason but I only had to stay one night
good location for stopover - swimming pool and spa area are nice
Easy to find. Freindly with some English speaking staff. Good parking. Small room, but not terrible. Some minor damp on ceiling.
Very comfortable room and friendly staff. The description said there was a restaurant so it was disappointing to find there wasn't one.
Although the hotel seemed empty, and I ordered up room with separate beds. We got a room with shared bed.
Friendly Staff and Great Breakfast, clean room not enough parking space, no washclothes full size towels instead, needs an elevator, no slip resistance mats in the shower which was small, rooms are not sound proof, only two american speaking tv stations, bring your own soap
Friendly, easy to find, staff spoke good English. Opposite tram stop for easy acess to main town of Mannheim
The staff were helpful and friendly and provided gluten-free bread which I requested as well a quiet room. The room was cramped and it needed to be spruced up a bit.
Friendly staff, comfortable room, good breakfast. My colleague had a smoking room when a non-smoking room was requested.
Very friendly staff, clean room, good breakfast It was very cold when I entered the room. The window was open. I put on the heater. After 1 hour the whole room smelled smokey. It had been a smoking-room before. I didn't sleep well because of this smell. As a non-smoker, it's very unconfortable.
Staff very welcoming, room clean, modern and quiet. Breakfast good. Parking close by for no extra costs. Nothing negative.
Very nice staff. Fine room. It would be nice though with a power-plugin for laptop at the desk.
nothing around, very small parking (but possible in the street). Good for 1 night
big room there was nothing to cook with or to have breakfast (no cups,. plates, etc)
the price for the internet service is too much i think the car packing and the the internet service should be free as some of other hotel
The reception staff were extremely helpful
The large suite, the convenience of store close by to shop for groceries
My room was remarkably small given the price charged. I should have been told that I would be staying in a tiny room at the time of booking.
Hotel was lovely, staff were friendly and helpful and the location was excellent. would stay again Breakfast was very expensive
The staff were brilliant, the front desk staff could not do enough for you, the food was very good, overall I would give it 10/10, as would my travelling companion. My friend used the leisure centre and found it great. no, very thing was fantastic, a very pleasant hotel.
I liked the convienence to the city. I did not care for the idea that the food was so expensive and the choice was small. Also I think that something should be worked out with the city so that paying a regular rate for parking the car could be reduced or eliminated.
location I booked a non smoking room but given a smoking room which had the most horrific odour of smoking in it. Value for money 1 out of 10.
(1) The room (in particular bathroom) was meticulously clean, that means a lot to me (2) The non-smoker room was a real non-smoker, i.e. not alternating no
excellent position and staff, spatious and quite rooms room service was not operating on one of the day during our stay; Internet connection was not free of charge;entrance had steps so we needed help to climb up with the baby trolley; it took several days and tries to get a confirmation of the availability of a babybed, maybe the email address on their website is not working
Stay was short and sweet - no disappointments save for no fig mustard with evening meal :-( See above
Beatiful building, great location, very modestly priced rooms, cheerful and attentive staff. Had a great stay there.
A beautiful hotel in a lovely location, well maintained and very good food. Having to leave after only 2 nights.
The staff was friendly and helpful. The room was clean and comfortable and no city traffic noise was heard in the room.
The dinners were superb, and the waiter was just great with a wonderful sense of humour. His wine suggestions were very good.Should the opportunity arise, we would certainly stay there again.Thank you for a very pleasant stay.
Convenient for reaching Heidelberg by train Not a very "charming" location (between the highway and the rail track)
The hotel is conveniently close to the motorway and there is plenty of parking. The hotel is somewhat old and the standards of comfort are no longer what one would expect today. The hotel is also situated right next to a busy railway and the trains continue to run at night, and these can be clearly heard - and felt - in the rooms. The staff (the owner I guess) is correct without however bothering herself more than strictly required.
Staff very friendly, hotel family run, guests treated as family. Good amount of parking, location in Freidricksfeld gave "village connection". Hotel near Mannheim train stop, with trains coming thru every 2 minutes or so. While convienent for traveling to other points, made for noisy evenings.
Relaxed laid back style
Very friendly staff and convenient to the train for easy access to the SAP and Mannheim center. Breakfast was a good selection of choices and they staff made sure everyone in our group got a chance to eat before putting it away.
breakast + nice staff old building, musty smell, poorly lit halls, dangerous getting in & out of parking (sharp curve), noisy bathroom, old stained towels, no bath soap, trains loud & run most of night, had to go outside to get to breakfast (cold & rainy)
Help given by the manager and staff. This is my second time to stay at this hotel.
the staffs are so kind. it is like little bit noisy due to the train all day long
The staff is very friendly and helpful. The restaurant is cosy and traditional. Too noisy when the trans pass by at night.
Clean rooms, pleasant staff, conveniently located, reasonable price. Rooms got very stuffy when it was hot.
the room was really clean, nice location and nice staff my room was on the side of the street, some noise from the street.
Dogs was allowed and without additional costs, Breakfast was very excellent No lift, elevator, Parking places was far and very dark
Good location,near main shopping area (Konigsallee), and old town.(Altstadt)
Location in the heart of Mannheim, 2 blocks from the main train station. The building has character, the rooms are large and clean, the beds comfortable. Our room faced the front and the road can cause traffic noise. On Saturday night the street was full of party revelers, very loud ones. The party lasted until 4am. My husband used ear plugs, which I finally did as well. The noise is muffled by good windows, but be aware if you are noise sensitive, and ask for a back room.
cnvenient, comfortable, very nice owners
The hotel was comfortable and warm. The restaurant offered a wide selection of local dishes which were well presented, freshly cooked and very appetising. Selection of local wines was excellent for a small hotel.Nicely decorated, clean, quiet. No lift which could be a problem as all bedrooms are on first or second floor.
Very close to train station.
Excellent hospitality Maintenance of some facilities maybe not enough
Beautiful, large and clean room, beautiful and very clean bathroom. Good breakfast, excellent position, very kind staff. No elevator
It is a beautiful building, old-style "half-timber" (vakwerk, Fachwerk), nicely decorated and clean. The staff is really friendly and helps without being asked. The view from the (3rd floor) room is excellent. Breakfast is good, but could have a bit more variation. In front of the hotel is a so-called winegarden (Weingarten) which is very romantic. Parking a car is easy in front of and around the hotel. No elevator and rather narrow stairs, a bit difficult for those with walking problems. The bed in our 3d floor room was too narrow and too small for us (two tall people, both over 1,90 meter). The only internet connection is one single ethernet connection in the dining room (so: no wifi). No airco, so during the heat spell it was as hot inside as outside, and oh it was hot.
Room was large and comfortable. Restaurant and beer garden were very good. Breakfast buffet was one of the best we've had. Main bathroom needs a better, more private door (this was the attic family room). Extra pillows and better quality pillows in room. Host was gone after we checked in so we were unable to ask for extras.
it was very clean,ellegant ,the staff was nice and helpful
no lift. uncomfortable stairs
Central to local tours and family.