Rooms were not very clean. Given the new outbreak of Covid was expecting a more sanitized room.
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Amenities at Ameristar Casino Black Hawk
- Adults only
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Outdoor fireplace
- Free Wi-Fi
- Coffee machine
- Coffee shop
Reviews of Ameristar Casino Black Hawk
8.3
Very good
2070 verified ratings
Wonderful
971
Very good
279
Good
264
Okay
139
Fair
140
Mediocre
98
Poor
179
Summary of reviews
Pros (+)
Cons (-)
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
1820 reviews
8.1 out of 10
85 reviews
7.9 out of 10
3 reviews
7.3 out of 10
11 reviews
All reviews
Pros (+) Dinner was very good at Fireside Kitchen.
Pros (+) The room was nice.
Cons (-) Had to wait in line for the casino even though we stayed there. Ice machine broken on 11th floor. No hot water in shower....took several phone calls to get it fixed. No one at the front desk could ans...
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Pros (+) Gambling
Cons (-) CBS in tv!??!?!,!?
Pros (+) The person working at the front desk was so helpful. I needed a handicapped room and she was able to find one that connected with my sister's room.
Cons (-) The long walk from the parking garage to the lobby was very difficult for me. Walking and trying to carry luggage was very hard for me. There were no carts. This information should be noted when peopl...
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Cons (-) The casino was terrible. There were no low limit blackjack tables open but staff standing with no players at high limit tables. Our waiter at dinner disappeared for the last 30 minutes. We finally gav...
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Pros (+) Location is nice and very centralized between Black Hawk and Central City
Cons (-) Check-in time was 3 pm but our room wasn’t ready. We were told the policy for guaranteed check-in is 4-9 pm! So you are supposed to walk around with your suitcase in tow for about 6 hours in a worst c...
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Pros (+) Pleasantly surprised the rooms were nicer than in the pictures showed.
Cons (-) Incredibly dusty, rates always high.
Pros (+) Good gaming and nice rooms. Decent game selection. The place had a luxury feel that was clean and uncluttered.
Cons (-) Staff was apathetic and cold. Not helpful with most needs and requests, of which ours were fairly basic requests in the first place. We paid for an upgraded room but our flight got in later in the nig...
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Cons (-) Good
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the room amenities like at Ameristar Casino Resort Spa Black Hawk?
Ameristar Casino Resort Spa Black Hawk offers a range of room amenities including a 50" LED TV, cotton bath sheets, free Wi-Fi, and a minifridge. The decor is also decked out with glass enclosures in the bathroom, as well as marble foyer entries.
Are there any specific complaints about the beds at Ameristar Casino Resort Spa Black Hawk?
Some guests have mentioned that the beds were not comfortable, but others have praised the comfortable and classy rooms with well-appointed facilities.
What can guests expect from the dining options at Ameristar Casino Resort Spa Black Hawk?
Guests can enjoy dining options such as a restaurant, bar/lounge, coffee shop, minibar, snack bar, breakfast in the room, refrigerator, coffee machine, and vending machine for drinks.
Is parking available at Ameristar Casino Resort Spa Black Hawk?
Yes, Ameristar Casino Resort Spa Black Hawk offers free parking as well as valet parking for the convenience of guests.
What are the highlights of the customer service at Ameristar Casino Resort Spa Black Hawk?
Guests have praised the great bartenders, friendly staff, and the gentleman who checked them in. However, some have mentioned that the front desk customer service was not satisfactory.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Pool and Hot Tub Availability
Some guests were disappointed by the closure of the pool and hot tub without prior notice. It's advisable to check the availability of these facilities before booking, especially if they are a key reason for your stay.
Be Mindful of Room Selection
Several guests reported issues with receiving the specific room they had reserved. It's recommended to confirm the room details upon check-in to ensure it aligns with your reservation.
Consider Wi-Fi Signal Strength
A few guests mentioned that the Wi-Fi signal was not strong in certain areas. If reliable internet access is important, consider inquiring about the Wi-Fi signal strength in different parts of the hotel.
Check for Construction
Some guests noted that the hotel was undergoing construction, which affected the overall experience. It's advisable to inquire about any ongoing construction and its potential impact on your stay.
Verify Special Requests
If you have specific requests, such as room preferences or special arrangements, it's advisable to confirm these directly with the hotel to avoid any discrepancies upon arrival.
Inquire About Restaurant and Bar Hours
Guests reported instances of restaurant and bar closures, which affected their dining and entertainment options. It's recommended to inquire about the operating hours of on-site dining establishments before arrival.
Confirm Check-In Efficiency
Several guests mentioned long wait times during the check-in process. To expedite the check-in, consider arriving earlier or later than peak times to avoid potential delays.
Address Housekeeping Concerns
Some guests experienced delays in receiving housekeeping services and noted the absence of certain toiletries. It's advisable to communicate any housekeeping needs promptly to ensure a comfortable stay.
Plan for Pet-Friendly Facilities
If traveling with pets, it's recommended to inquire about pet relief areas and the hotel's pet-friendly policies to ensure a smooth experience for both you and your pet.
Location
111 Richman Street, Black Hawk, CO 80422
What's nearby
- Golden Gates Casino161 yd
- The Gilpin Casino381 yd
- Saratoga Casino Black Hawk0.3 mi
- Bullwhackers Casino0.3 mi
- Monarch Casino Black Hawk0.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ameristar Casino Black Hawk
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
August | July | $155 | $286 |
Cheapest month to stay with an average 52% drop in price. | Most expensive month to stay with an average 38% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Ameristar Casino Black Hawk
Which month has the cheapest rates at Ameristar Casino Black Hawk?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Ameristar Casino Black Hawk is November, with an average nightly rate of $139. The most expensive month is August at $240 per night.
What is the cheapest day to book Ameristar Casino Black Hawk?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Ameristar Casino Black Hawk is Sunday, with an average nightly rate of $137. The most expensive day is Saturday at $308 per night.
How far in advance should you book Ameristar Casino Black Hawk?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Ameristar Casino Black Hawk, book around 12 weeks in advance. This could save you approximately 28% compared to booking last minute.
KAYAK's top tips for your stay at Ameristar Casino Black Hawk
FAQs when booking at Ameristar Casino Black Hawk
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Distance to city center |
|---|
0.3 mi |