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it was close to the beach
The staff is very friendly. Breakfast is very good! No fridge or minibar available.
I'm 27 and single. I went with my 25 yo friend who is also single. It was a great place to visit for two single guys. We hit up four party spots that were all very close to the hotel. It's a bit expensive to drink. 4 shots of tequila cost us 42 euro which is roughly $60. Beach is very close also everything is pretty much in a five minute radius walking.
The size of the room was very good and the decor was new and very modern The lack of car parking facilities.
Helpful staff, cleanliness Very difficult to find, make sure you take a detailed map.
Very near the beach, and a nice internal swimming pool
Good Location - near restaurants, shops and beach ; Great Breakfast buffet; pool was great; staff was nice; room was great no easy parking
friendly staff nothing
The staff in the restaurant was extremely friendly which was very niced, good shower. no
Water didn't drain properly from sink or shower
The room was very nice. The location is very noisy during the night due to the people on the street. Better isolation would have been appreciated.
The staff was very welcoming and helpful. The room was nice. The breakfast was great. The location is fantastic, on the main shopping street and just behind the beach. Use of swimming pool, jacuzzi and sauna included in the price of the room. We'll definitely go back. Sometimes the swimming pool is booked by guests, so access is blocked.
In the centre of town but only 5 minutes stroll to the beach. Very friendly staff serving an excellent freshly cooked breakfast with champagne! Book it- I don't think you will be disappointed.
Centrally located, friendly staff Toilet not very clean
Our room was very stylish. Breakfast was excellent. Service was good, and they were very happy to help when we needed an early breakfast. Very happy with hotel. Would stay again. Excellent location for seafront.
lovely boutique hotel next to beach,shops and casino. handy for train into brugges (10mins) car parking near by free m - f off season.Very friendly and helpful staff (ask to see the theatre) nothing great place
Excellent Staff, extremely friendly and helpful. Rooms were modern and comfortable. Breakfast was wonderful
Very friendly people, proactively helping us.
Very nice hotel. Modern, clean and stylish. Excellent helpful and friendly staff with good breakfast would recommend
Perfect stay. Furthermore, in reality, the hotel rooms look a lot nicer than on the photos in the internet (usually it is the other way round). No. And in the unlikely case that there should be any problem, I am sure the reception will do everything to solve the problem.
Helpful owners Restaurant was closed for winter, not mentioned at time of booking.
View from marine room is great. Hotel clean. Breakfast buffet was good. The reception team was friendly and helpful - the dinner staff much less so Rooms and meals overpriced. Rooms adequate but not special.
the view no explanation about swimming pool, not in the room nor at the pool
A nice hotel right at the beach with modern and comfortable rooms. Very nice staff, good kitchen - actually a really good hotel!
Very quiet Nothing
Very big, comfortable rooms. Parking. Balcony was dangerous for small kids. No room service.
The hotel is in front of the beach, has a good buffet breakfast and the rooms are comfortables. Small television set.
Romantic place - nice with the low lights at the indoor pool and the whirlpool... The romantic suite was nice but given the price one pays for the suites, sea view should be included.
Friendly staff, excellent location and room facilities There is no real bar, and the bar area lacked atmosphere, it was never open or staffed, getting drinks after say, after 10 in the evening was a problem. But, there were plenty of bars nearby.
It was very close to the Railway station and the Tram Stop. It was very good to be able to travel to places of interest. There were no facilities to make ourselves a cup of coffie, there were no coffie making facilities.
Great, quiet and great breakfast everything was very good
very clean and comfortable and nicely decorated room fabulous view the rooftop area was nice as well great location polite staff I would've liked if there was information about the hotel - amenities, breakfast hours, etc..in the room. Or some sort of explanation at check-in about the amenities offered and when they could be used would've been helpful. Also, breakfast was supposed to be from 8-10 and we went down at 9:30 and there were no eggs or bacon left and they didn't refill the tray. Also no milk anywhere and most of the trays of dessert rolls were empty. And more people came in after us. That was disappointing. Being phoned at 11:02 to remind us that we needed to check out by 11:00 was a little unnecessary, especially considering the breakfast we'd just been served.
Morning breakfast no
comfortable environnement, very good restaurant, breakfast in the room very covenient with a baby to feed water was cold in the bathroom so it was impossible to take a warm shower in the morning
Very nice hotel, a beautiful view on the beach, friendly staff, great breakfast buffet, children friendly Could cost less
garage to narrow for mid-size or bigger cars
The location, the sea view, the design, the friendliness
very nice and stylish hotel with athmosphere, very clean, fresh food and ingredients, very friendly staff apart from one person (who was not nice and friendly) the woman who was in charge of the breakfast buffet on our last day was not friendly at all. otherwise everybody was very helpful and friendly. from the facilities it would be nice to have internetaccess.
The professional staff and luxurious surroundings made our stay very comfortable. The underground car park was quite expensive at Euro 30/day and did not have a lift into the hotel.
Very central and quiet. No real complaints
location, staff were great yes, the toiletries we seen on the maids trolley were alot nicer then the ones we were given in our room , why ?
Frinedly efficient service, excellent breakfast,great location
Service from front desk staff is excellent and friendly. Rooms are large and very comfortable, with separate tub and large stand-up shower. You will sleep very well here! Lots of amenities but we didn't try them as we were only there for 2 nights. Good location, about a 5 minute walk to the Markt square.
The hotel is beautiful. The staff are very friendly and very helpful. They really give the impression that they want you stay to be perfect, and they will do all they can to make it so.
Very friendly and helpful staff. Beautiful hotel. We brought two of our children that were allowed to stay in our room and the hotel decided to give us an upgrade to a suite. This is what hospitality should read like in the dictionary.
A beautiful hotel which was very comfortable. We didn't eat in the hotel but had drinks in the bar a couple of times which was very pleasant. Staff were extremely polite and helpful. The pool complex was beautiful and relaxing, the only complaint would be the pool could have been made a little bigger. Saying this there were never many people there so it was not really a problem. The hotel is very central and the shops and attractions are nearby. We would recommend a canal boat trip.
the location, staff, and services. the TV channels, no enough English and Arabic channels
Cleanliness, size of the rooms and the style of the rooms The room service menu wasnt the greatest and the shower water varied from scolding to ice cold, unable to find a constant temp.
The hotel staff were very friendly and helpful.
Very close to the main square. Priced appropriately and within walking distance to most points of interest.
Hotel is right at the centre of town, excellent quiet room, really good breakfast in lovely dining room, other commenters suggested breakfast is expensive , it is not cheap but for full breakfast is no more expensive than other places in town. Basement garage is expensive but secure, awkward to get into from the narrow entry road but worth the expense.
Location and standard of accomodation
excellent location, very well kept, staff are exceptional can be a bit noisey
such a comfortable and warm hotel. I would definitely stay here again (especially if we are given any discount for future stays!)
I have stayed at this hotel before and the location, ambience and value for money is the big attraction. The breakfast is excellent with many english favourites alongside the continental selection. Nothing
You couldn't ask for a better, more convenient location Parking is ridiculously expensive; the layout of the 700-wing of the hotel is ludicrously confusing; the room is small for the price you pay, and the bathroom is tiny.
Brilliant location, rooms nice and warm, very clean. On the second day we got up late and their was no hot water for the shower, bed wasnt that comfortable.
Location was perfect for exploring the area. Staff were extremely friendly and helpfull and Hotel in general was spot on. For a short stay it's well worth a look and could not be faulted Breakfast was a little pricey
It was a pleasant, comfortable hotel, very central and convenient with tasteful luxurious decor.
Good sized room, great location, wifi was solid too Rooms a bit outdated and cheaper. Could've used more amenities.
very clean, loved the swimming pool
Location excellent by the sea. Perfect for playing on the beach and going to the room when necessary. Our room was very spacious appropriate for four people. Very clean. Excellent view. The staff very professional and friendly. Very good free wifi connection in the conference room. We were allowed to use the parking space also the day of departure, which was very convenient. The main problem is the beds, which are not appropriate for the quality of the hotel. No double bed, but two singles, with wheels, which is convenient for the cleaners but not for the customers and no good matresses. Indoor pool basic. No water in the jaguzzi. Rather crowded breakfast room. Elevetors not enough for the size of the hotel.
I went with my 15 months old son and they made us feel at home. Even after check-out they gave a parkingcard for free just to enjoy a little more of a sunny day.
The staff were superb, particularly the receptionist. Terrific location on the prommenade facing the beach. Good, reasonably priced restaurant and a bistro as well. Excellent pool. If I have to return to Blankenberge I will definitely stay again. Rooms are minimalist which is not a complaint but I prefer the warmer and softer designs. No tea or coffee facilities in the room.
The location is great with a good sea view. The people are not the friendly. Need some customer service training. Not the best if you are used to American Hospitality. The room was not clean and room service is poor.
Nice sea view, Clean bath room No refrigetrator, No Stair access from reception floor and 2nd, 4th floor, Staff uses elevators during busy breakfast time
A lovely hotel right on the seaside. The restauarant has a wonderful view over the beach.
friendly staff, good breakfast selection, great location booking confirmation letter was in poor English and said it would act as a "permit" for the pedestrian zone to reach the car park - we got to the barriers and then couldn't work out what to do as they were noty staffed but electronic - fortunately somehow they went down and we had to slowly drive down one of the main shopping street in the middle of the day - scary - it turns out that saying this about the permit on your booking confirmation did not mean we had got a parking space booked!Rooms were big but beds very small - like for children and TV very old fashioned. Swimming pool small and changing rooms dirty & jacuzzi empty. door to car park locked 930pm so long walk around with baby!!
The hotel was convenient for the beach and within easy reach of restaurants and bus,tram and train . The room was basic, the bed mattress was covered with a rubber mattress protector, which made my husband perspire, which was most uncomfortable. The provision of tea making facilities would have been a bonus, as most hotels we have stayed in have had this facility.
The staff were very nice, and breakfast was good in the upper floors the bathrooms were prefabricated and there was no curtain in the bath
Owners were great and helpful, especially with parking and the bike Breakfast was plentiful and good No coffee making facilities in the room
Location and cost
I found the staff were very pleasant and willing to help and the breakfast was good. The rooms were very small and could do witjh air conditioning and the lift is very small
Familyrooms, cleanliness of our room as 2 of us are allergic bathroom not very nice and too small , lift too small and not smooth when start and stop
the balcony could be a kettle in room for tea/coffee facilities
Everything! Loved it!
Great room on ground floor. Spacious and easy access
good location bathroom was like a pod. beware from 1st july each year vehicle restrictions in town centre. reserved parking but not available when arrived, bikers beware! staff not all that helpful
Hotspot internet access, ease of use, very central, friendly staff
Very friendly staff. Very helpful. Good eating places right next to the hotel .
I got the room for $75/night from the usual $150-200 since it was Monday during the low season. The hotel is a 10 minute walk from the train station and right by the Lake of Love. All major attractions are within an easy 10 minute walk. The wi-fi is terrible. I constantly had one bar (instead of 4) on my iPhone, which made everything extremely slow and unstable. Major frustration.
*Excellent* location. Very close to the train station and to the center of the city, but insulated from craziness off a lovely little street leading into a beautiful park. Really a wonderful area. I know this is relatively typical for a European hotel, but the room was tiny. The bed was so narrow I had flashbacks to college. Wonderful bathtub, good thick quiet walls, but just a tiny little room. It's a great place to stay, but I have trouble reconciling $136 with the lack of space in that room.
the excellent hospitality of the staff the television in room 302 was not working properly
Very nice staff at the recption and also flexible to our needs. Also nice hotel. Nothing at all.
Freindly and pleasent staff, who were most helpful on all matters.
Great value and superb location
Location was excellent for sightseeing in Bruges. Breakfast was really nice. Big variety and good quality. Internet connection in the room was not very good.
Staff is very friendly and welcoming Room is quite spacious and comfortable Breakfast is not bad Location is convenient -3-10 minutes walking from main attractions We got room on the first floor and it was a bit noisy, I beleivesecond floor would be better
The room was modern, clean and with all the facilities required for a short break. The hotel provided a nice breakfast and the hotel location made it easy to walk to numerous fine restaurants in the evening
The location is perfect and the staff is nice. There is only free internet in the lobby
Ample space, chocolate, friendly staff, bathtub, comfortable beds, decor, great location in the city, attractive and modern
Friendliness of staff. Within walking distance of the beach. Reasonable cost to access a garage. Tiny, but modern, bathroom. We had booked a double room and when we arrived at the hotel we discovered that we had 2 twin beds. If possible, the site (or hotel) should be specific about the types of beds available at the time of booking.
discretion, reasonable size of the hotel
near by centrum and the relaxed atmosphere. it is ok but unfortunately i missed fresh juice in the morning.
the atmotsphere with antique furniture is splendid ! Very lovely and silent square middle of town inless then 2 min from beach !
In central position near beach and centre
The location of the hotel is ideal - in the middle of the city centre and a few steps away from the coast. For a four star hotel, you would expect airconditioning in the room. A toilet brush would also be appreciated.
Excellent location near the venue of an event I attended. Spacious rooms. Professional staff. Only 2 tv channels available
room with satisfactory space; quiet (back); very efficient cleaning personnel who additionnally were multilingual and very nice ! New linen every day without asking it.Reception personnel, though not proactively "kind", was very helpful once you ask for something ...which is better than being kind without efficiency breakfast price/quality relation ist overdone, one can have perfect breakfast for half the price nearby. Parking fees are the same as official parking, and might be somewhat lower for guests who stay there for a number of nights (degressive tariff). Parking entrance very narrow for middle size cars already.
Proximity to the beach, location is ok. Friendly staff, available to help. Rooms are ok, fair value for money.
Well positioned close to all the restaurants, promenade and casino. Hotel restaurant was good. No air conditioning. No tea and coffee making facility. Expensive for room with no sea view. Noisy at night.
Excellent hotel, right by the beach, near to the casino. Would definitely recommend it to anybody thinking of having a short break or stop over in Ostend.
de parking aan het hotel is een pluspunt, idem voor het parkeren van de fietsen. ook de mogelijkheid om je hond mee te brengen vind ik fijn.
Central location, clean accommodation, good breakfast & friendly staff. Whilst we had no complaints about this hotel we did wonder how it had 4 star rating when it had very basic facilities and no restaurant.
Frindly and helpful staff no
I thought the hotel was good value for money, not too far from the centre of the town. In a town as small as Bruges it was ideal to be able to park the car at the hotel during our stay. did not get good directions on how to get there, better information would have stopped me driving in circles for 3/4 hour looking for the hotel
Great size rooms and large comfy beds. Also it is within easy walking distance to all attractions and car parking available on site.
Nice room, nice and warm bar with exellent beers made in Bruges and around, very kind staff, located in the heart of a beatifull picturesque romantique town.
good friendly hotel. clean decor @ welcoming atmosphere a bit off the beaten track. no dining facilities
ample and comfortable room, good location, excellent breakfast the swimming pool was broken: we were told that it would have been fixed the day after our arrival but it hadn't all over our stay (six days) at the hotel
towels too small! towels too small My room was over the pond in the gardena nd I left window open and I got bitten by the mosquitos ( or whatever) - quite badly on the first night -
close proximity to centre of town and good breakfasts provided
Booked a double room did not realise you needed to specifly if you wanted a double bed or two singles. We got two singles pushed together. As they where fully booked we where unable to move. Only a minor point , just put in the notes when you book
Location. Breakfast Room was too small. And too hot. No A /C
The hotel was spotlessly clean and there was a good choice for breakfast. Staff were friendly, helpful and efficient. The pool and sauna were ideal for relaxing after a day's sightseeing and the hotel was centrally located only 2 minutes from market square.
Excellent hotel - pleasant, helpful staff and clean, well presented room. Briiliant location near the main square.
perfect location, excellent breakfast
The staff were very polite, friendly and helpful. The location was central. The breakfasts were very good - nice choices. No.
Very friendly reception and helpful. Good location, comfortable rooms and safe parking for our car without the hassle of feeding machines.
The location was excellent and the availability of parking was a real plus. Ability to check in early on arrival day was also a plus. Staff at reception were very helpful, and knowledgeable. Swimming pool was too cold - to the point of not being usable. This is a pretty big negative as the pool was a main reason to book this hotel. Breakfast was ok but not great. Bar was a little impersonal. Decor around common areas of hotel was bland and lifeless.
Cleanliness, Staff polite, pleasant and efficient
breakfast no bacon
Very friendly and helpful staff,would recommend the hotel to other people.Would like to stay there in the future.
I liked that the hotel was very central with plenty of parking
The location was ideal for the centre.Hotel had secure car park.Breakfast very good .A nice relaxing bar and lounge.Easy checking in /out .Staff very helpfull and friendly
very comprehensive selection at breakfast.first class.
The low price, also the room was quiet at night The part of the hotel we were in was very cramped - room, corridors, staircases and lift. Breakfast was extensive but the hot buffet was warm at best.
great breakfast, friendly staff, good bed & pillows bathroom a bit aged
the room was cheap
Location, comfort of room. Room was quite small. Hotel parking expensive, street parking limited.
I went on a short break with my wife and have stayed at this hotel before. We found the staff very friendly and the public areas of the hotel are were kept clean although the furniture at the front is a little worn. We enjoy a drink at the bar after having eaten out at one of the many local restaurants and the staff behind the bar are sociable and enjoy a conversation. The breakfast was enjoyable and there was a reasonable choice. Nice freshly ground coffee which I enjoy. The situation of the hotel is very good, just a short walk from many restaurants and bars as well as the shopping centre. The only downside was our room no 223 was looking as if it could do with a good makeover.The tea tray was brken in several places around the edge and needed throwing out and the wallpaper was dirty and coming loose at the joins. Despite this the bed was very comfortable and the room was cleaned daily to a good stndard and the cleaning staff were very pleasant.
All the staff were friendly, helpful and welcoming. The food was excellent with a wide choice of breakfast and evening meal buffet. The room was very comfortable and well maintained and the interconnecting doors for families was a real bonus. . The hotel is in a good location for local amenities and access to nearby secure local parking was really useful. We will definitely return here.
we just liked the room...and the area. Breakfast was good. First we received a room which was not ready (10pm!!!)...we had requested a big bed room and we received a twin bed room. the personel of the hotel was not very kind!!
Friendly, helpful staff. Lovely warm clean room with canal view and comfortable bed. Good breakfast and easy 5 minute walk to main square. No shower but otherwise lovely bathroom.
The hotel is located within a short walking distance from the centre - garage facilites are available with guidance from the hotel staff (use of a nearby hospital car park). The ambience of the hotel was fantastic. No
The hotel was convenient (not easy to find because of area construction - not because of location); the staff was friendly, helpful, knowlegdable about the area. Our room was clean with a nice view. They had a wonderful complementary breakfast. Delicious and plentiful!
Everything. It is a charming hotel, conveniently situated for the centre. Not a thing.
Loved the breakfast room in the basement of the building, the view from our bedroom window of the canal was beautiful and the situation of the hotel was peaceful. No tea-making facilities
Great location next to a picturesque canal, near center of old town. No.
Nice hotel - good location.- this was a return visit so I liked it enough to stay again No Tea or Coffee in rooms - really lets the place down
This is the second time we have stayed at this hotel. The hotel is beautiful - on the canal and full of character. The rooms are a good size and it is very well located. The only negative is that this hotel does not have a lift and there are lots of stairs, so not ideal for taking infants to (although they kindly stored the pushchair in a cupboard downstairs for us) or for anyone who struggles with stairs.
Room extremely comfortable with good facilities. Breakfast was excellent with plenty of options. Nothing
Large comfortable room and quiet location in mostly residential area in easy walking distance of all the locations we wanted to visit. Easy to find the hotel, and the bus stop is just a short walk away on route that goes directly to town centre and station. Helpful welcoming staff, available 24 hours, all speaking excellent English. Also in a lovely position on the canal, with breakfast in the cellar with swans and ducks peeping in the windows! Minor irritation that there was no shower - only mixer tap with shower attachment that could not be used on the wall.
The hotel staff was excellent and ensured our stay had no problems.
A beautiful hotel, well decorated and adorned with antiques that gave it that period feel. The position was also perfect, adjacent to the main Squares and on the bank of the canal, not to mention some very nice bars on all sides! The canal view rooms are worth the extra and the breakfast first class.
Drinking in the bar on return to the hotel late evening - informed conversation from staff Paid parking offered was too far from hotel
The lovely history and decor and surroundings and comfortable room within easy walking distance to the main area of town Nothing!
We loved the character of this hotel, and the friendliness of the staff. it was in a quiet location, but still close to everything. it was very special.
Location and facilities were wonderful. Hotel on a canal with small square nearby with cafes. Very convenient to Markt Square. Hotel has Old World charm. Delphine at front desk was very helpful. Definitely would stay there again. Our room was quite small - #24- with a small window and not much light. The tub/shower did not have a shower shield on it.
nice area, close to centre, private parking (but not free). no value for money. The hotel looks like it could use some renovations. Bathroom not clean. Breakfast buffet poor, no value for money.
Central location, super spacious room and prompt service Nothing to not like at all!!
convience and lovely cosi atmosphere welcoming staff
Quiet, but only 5 minutes from "the centre". Wonderful breakfast, charming oldie world feel. Staff at reception very helpful. Only thing missing was the in room tea/coffee facilities.
The Garden view room gave us a very comfortable night in peaceful surroundings.