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The facilities The parking lote
Situation. Friendliness and helpfulness of staff. Decor and facilities. Breakfasts. Parking arrangements. Musak in public areas. Suggest economies in use of linen particularly towels and to save resources.
Great location, wonderful spa. The hillside rooms are a bit loud when there is traffic outside, but fortunately the traffic is quite low.
Stayed for a weekend - fabulous location - Great hotel with excellent furniture and equipments.
Comfortable hotel with nice panorama parking is too small
Words cannot describe the amazing experience we had at the Cambrian, the place is great, clean, peaceful, with lots and lots of entertainment activities along with the great spa, pools and the mountain spectacular views..the staff are very friendly and helpful they make you feel at home..I can say it is one of the best hotels I've ever stayed at The parking area
Superb hotel, fantastic staff, excellent rooms, very clean, fantastic view, everything was perfect
Frindliness of staff incredibly good. Real nice with our baby as well. Spa nice/new/airy. We felt truely comfortable! Heating didnt work properly - rooms were a little cold.
Great place to relax after sight seeing the Alps! Excellent place to relax. The location is more suited for winter skiing. Out of season the rest of the town is mainly closed. It is a little bit far out if the way if you are interested in seeing the sights of Switzerland. Saying that, it's a great place to go and relax and get away from it all.
Location, decor, spa Parking is a problem. I scratched my car in the very narrow car park (Coop). Be careful.
Very nice room, good service, good meals, convenient connection with the wellness centre via tunnel. It was easy & simpe to go to treatments in dressing gown.
The breakfast was outstanding!!! The bathroom in our room should be renovated, especially the shower!
The hotel itself. Friendness, services, nice bufett...
location.beautiful brekefast too expensive
location,spa and tranqulity the room was old fashioned and we didnt have any toothbrush or paste etc
Very comfortable. Friendly staff. A bit expensive for what you get in terms of room etc, but not if you use the baths and pools which are a big bonus
The access to the spa (swimmingpool, sauna...) directly in the hotel The only thing is that I booked a double room but for a single person in the main building, and as finally I was located in another building (even if it was near the main one), I had to change for a single one.
In spite of our unusual group (grandmother, daughter and baby granddaughter!), we found our stay beautifully easy because of baby waggon access everywhere, in lifts, tunnels, baths, shopping, massages, meals, etc. Staff very friendly to us.
The breakfast was magnificent. The fact that the other hotels have free access to the spa, this hotel does not.
the thermal bath
quite clean room with comfortable bed and room is big enough. My friend's room with balcony has beautiful view. The clerk at the front desk (one man who we met at check out) was very cold and no helpful!
super, indoor pools, good price
the location is very nice, the hotel rooms are clean. The breakfast is rather expensive for what is on offer and for 200 CHF pppn I would have expected the parking fees to be included.
Large rooms, good spa facitility although the outdoor pool was uncomfortably cool and it was snowing. Agressive waitress at dinner who treated us with hostility as we had not reserved a table in advance. Not only were we not told to do so when checking in, but the dining room had ample seating left.
Spa There were a lot of children in the spa area, which made a lot of noise. For this I have understanding. We decided to go to the quiet area, but this room was next to the pool and there was no door to close this area off. It was just as noisy. Also there were no towels in the sauna area. I also booked a double bed and got two single beds.
Pleasant spatious room, quiet, well equipped. Excellent spa, not overcrowded. We were deceived by the restaurant: lack of originality of the food, very limited choice. It looks more like half board. You will be asked if you booked a table. If you did not, you may still get a table, but you will not necessarily have the feeling to be welcome... Breakfast is OK except the very basic coffee provided by the cheap caffee machines.
The spa and dressing gowns Could not black out windows - thin unlined curtains only. Baby woke v. early.
Very nice indoor & outdoor swimming pool with wellness area's ! Breakfast is a bit expensive for what is served (for 25 CHF I would expect some cava or bacon)
pleasant swimming and relaxation area. great after a good ski. choice at restaurant is very limited.
excellent staff, spacious rooms, amazing bathroom.
Good location (10 minutes walk to cablecar, 3 minutes to supermarket, central termal center an ski rental shop). Excellent staff in spa (especially massage person). Pretty view from the hotels termal pool.Free garage parking. Helpful staff (we did an upgrade form standart room to suite on half price). The only hotel having an good termal pool!! Prices are absolutely unreasonable. We stayed in suite but we did a bit furniture relocation to have a good view from the bed. Kitchen on breakfast are to slow and some items could finish, crepes was birned. No free internet in rooms.
The staff was very warm, friendly and helpful. The hotel is located a short distance from the train station - a hub for many alpine rail adventures. The buffet breakfast provides a good variety of choices for both the vegetarian and carnivore. Our room was quiet, clean and comfortable. The decor reminded me of home.
The new lift! Friendly staff remembered me from previous visit. Very clean and comfortable room. I just like this hotel - it's a nice place to stay and I would recommend it. As others have remarked, there is some updrift of a stale smoke smell from public areas. Switzerland in general could use a smoking ban in public places.
We chose the hotel for its convenience to the railway station and this was good. Break fast was adequate. Our bedroom was dark and dingy and, frankly, rather depressing, with spartan furniture.
Reception staff friendly and helpful, restaurant staff and food very good.
This was our best stay in Europe. Very close to train station, though very quiet. Friendly staff and excellent breakfast and dinner!
It was close to the railway station. It was clean and comfortable, and quite typical for an older hotel. We only spent one night so it was adequate for our needs. Smell of smoke.
The room facilities were excellent, comfortable, super bathroom, great view, spacious. Hotel easy walk to station, shops, restaurants. Breakfast included. Good for short stay on way through Switzerland. Reception not very helpful on arrival, manned only limited hours. Restaurant closed for renovations but still advertised in room. No alternatives suggested. Wifi not free,
Central location, excellent a la carte menu
This hotel is close to the train station and the staff was friendly and helpful.
The receptionist was multi-lingual and spoke excellent English There was nothing I didliked about this hotel. It was extremely convenient to the central trail station as well as to the downtown shopping area. It has a really fine restaurant.
Room very clean and location was excellent. For the standard of the hotel we thought that the food was disappointing.
A great base for seeing the Swiss mountains.
Great pool. Great location.
Staff was very helpful.
Helpful, professional staff, ideal location, beautiful view, excellent food and service. the in-house sauna and pool facilities were A++ The beds were uncomfortable.
This place was amazing from every standpoint. Location can't be beat. Views are incredible. Staff was very friendly and helpful. Beautiful pool and sauna. Room was great and the beds were comfy! I like it all!
The pool & suana, the view. Bar area could have been more "cozy"
We stayed at the Eiger Swiss Hotel for 3 nights of our 2-week honeymoon throughout Europe. This was the BEST part of our trip. The journey to Murren is worth it. The views, hiking, food and alpine spring water are absolutely spectacular. Last, the hotel was superb. The staff is friendly, the hotel restaurant is wonderful, the breakfast is perfect. We stayed in the James Bond 007 suite and it was worth every penny. We will return to this gem of a hotel!
The Eiger staff were very friendly and helpful, and from what we could tell, the location is unbeatable (across the street from the train station, but with an unbelievable view). I wish our stay had been longer, but we'll certainly be back.
Food was excellent in the Stublie. Staff were very helpful. Room had a beautiful view Main resturant and bar were a bit basic
The service and the food were excellent.
The facility was clean and exquisitely located with a beautiful view of the Alps.Susanna and other staff were so very professional, polite, and willing to go above and beyond!
montain view.... beautiful view... free pool and delicious breakfast no
beautiful place, nice hotel in the centrum no idea yet
the restaurant is very good and the staff working there we booked a twin bed with sofa and we ended up to have a 10m2 with a small double bed.
The room was very large and luminous and the staff very friendly. The wellness facilities (pool, sauna) are small and do not provide the necessary environment to relax. Also, the rooms are old with furniture from the 80s.
The location of hotel is good. Only 5 minutes walking from bus station. The stuff is not so good. It is a pity. Breakfast is too simple. I had a problem with booking. My booked room was occuped first day of my visit and I had change room next day. Internet-connection is very bad.
It is centrally located in Leukerbad I think that the rooms do not correspond to the expectation of a 4 star hotel
I liked the service in the breakfast hall, the staff was friendly. The rooms were clean and I was pleased with the "homely" atmosphere The extra bed in the junior-suite was a bit worn out. And it looked like it hadn`t been checked/cleaned after the last guests.The shower cover was mouldy.
I like the food a lot. They served fresh fruits, very tasty bread, assorted cheses for breakfast, good quality capuccino was available too, and I liked their locally made jams. Same for the dinner as I never ate so much tasty fish in a week. The waiter Camille really did his best to be nice, fun and attentive. The sauna was not turned on one day when we came there, it was only +40, but the other day people said it worked. But I did not try with the sauna at the hotel more than once as there are marvellous spa and sauna facilities at Linderbad.
Good restaurant, reasonably priced, clean, family owned and run
nice location, could use the pool at the sister property There were a number of issues we were less than happy with but I'd like to focus on just the most important one. The shower is unsafe and my wife fell and got badly hurt. The staff said this was the first time they'd heard of such a thing happening and provided an ointment to ameliorate swelling.
The personnel was friendly and helpful in advising about various excursion possibilities Some signs of inflexibility of one of the persons among the hotel personnel
The wonderful views from the bedroom window, the food, dinner and breakfast, friendly receptionists. I could not get on to the internet....but it was not urgent. Very little was written in English,which would make it easier for some. eg, menus.
The staff was very friendly and went out of their way to speak English to me and make sure that I was able to understand what they were saying. I would definitely stay at this hotel again. The food, both dinner and breakfast was very good.
Beatiful hotel in a very nice location
great location beside cable car station, got free pass from hotel which was a big bonus! good restaurants nearby. walking also very good.
friendly welcome the free drink was restrictive
Good location, nice room with balcony and an excellent view
The view of the castle from the hotel was perfect. Family room was a strange layout with shower opening directly into the hallway. Didn't like the polyester duvet covers or the stray hairs in the bed. Bunk beds were good for the children but there was no safety barrier on the top bunk and the head space on the bottom bunk was better suited to a young child - our 7 yr old couldn't have sat up in the lower bed.
Great location in front of the castle, very friendly and polite staff, good breakfast, clean room and good hotel facilities
A straightforward hotel offering all that was necessary for a short stay in a town where most people will be briefly passing through.
Price, free wireless internet access & proximity to downtown
This hotel was fantastic. We really enjoyed the great views and wonderful location. Breakfast was simple and very well prepared. The town of Brig itself is full of hotels but we really felt that we made the right choice staying here. Only downside was that we asked for a double room and had two single beds pushed together. This is frustrating but didnt detract from a wonderful hotel experience all round. Hats off to the owners for also providing great internet and library lounge facilities. Excellent!
Very friendly service. Clean and big confortable room. Nice view on the castle and its park. From there, it is easy to walk (3min) to the center of Brig.
The hotel is a very attractive building combining traditional chalet-style architecture on the outside with a modern interior featuring beautiful woodwork, subtle, restful and harmonious colours, excellent layouts in both public and private rooms, and interesting art throughout. Christian Aumont, the general manager, is a wonderful host - friendly, attentive, helpful and discrete. The food and wine were excellent.
Staff at the hotel were very friendly and helpful. I will definitely return for another visit.
Superb location, the hotel had thought of everything required for a comfortable stay even down to providing an umbrella and shoe horn in each room. Manner of the staff at breakfast
Small and friendly with hands on management
The staff, the swimming pool, the location were all very nice We were offset by the fact that the picture of the room we booked on the bookin.com site showed an upgraded version of the room we actually turned out to have booked, the management was kind enough to give us a discount
An excellent, well run hotel.
I liked the location, the service, the food (especially the salad buffet at dinner, and the breakfast buffet, and the balcony (which actually faced west, not south as stated - in fact, west-facing suited us better).
very comfortable and free soft drinks a nice touch
View from balcony, very helpful staff with local information, complimentary tea/coffee, close to restaurants, parking
By far our best stay in Switzerland.....everything about the hotel is good.....The staff are very friendly and helpful....Special Thanks to Frank.....the only challenge is its a good 5 - 7 mins walk from the train station/.....which is a bit inconvenient when u have ur baggages......but this is extremely a negligible part.....
Frank was extremely helpful. Excellent buffet breakfast and free WIFI very handing for planning activities. Balcony with view of waterfalls very pleasant in both the evening and with morning sun on the valley. Single beds pushed together to make a double and decor somewhat outdated.
Very comfortable for a 2night stay. Staff very helpful and breakfast very good. Liked the sitting room with coffee and tea available all day ( for you to make yourself). Disappointed that no TV in room. There was one in the sitting area which the staff helpfully tuned for the England-Switzerland match.
The customer service at this hotel is super. Everyone from the receptionist, to the food service to the manager are very friendly and willing to help. They have great suggestions on things to do. The breakfast is plentiful and the location is great. The rooms are basic, but the space is more than adequate. We had two closets with plenty of space for clothes. The shower didn't look like much, but it gave plenty of hot water and lots of pressure. We really enjoyed Hotel Staubbach. I would absolutely recommend it.