Pros (+) Great service, great breakfast, lovely room. Really great stay.
Cons (-) The aeration in the restaurant bar area needs some attention as there is a strong smell of cooking constantly.
4 stars
Protea Hotel by Marriott Bloemfontein Willow Lake
101 Henry Street, 9301 Bloemfontein, Free State, South Africa
Bloemfontein, South Africa
See location+27 514 125 400Photos of Protea Hotel by Marriott Bloemfontein Willow Lake
Overview
An urban hotel in Bloemfontein, this exquisitely designed hotel boasts African elements that provide a unique and tranquil experience with great service. Situated in the ever-growing corporate hub of Bloemfontein, we are easily accessible both from the airport and from the N1 and is within walking distance of the Loch Logan Waterfront Mall, Kings Park, Free State Stadium and close to Grey College as well as Medi-Clinic. We provide a full-service restaurant, conference facilities and an exclusive bar area. The terrace and swimming pool area offer a serene spot after a hard day's work, and a bonfire is lit every evening. Protea Bloemfontein comprises of 94 modern and luxurious rooms. An executive boardroom is available for small breakaway meetings and the conference facility at that can accommodate up to 100 delegates. Protea Hotel Willow Lake, your tranquil escape in central Bloemfontein.
Amenities at Protea Hotel by Marriott Bloemfontein Willow Lake
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Microwave
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Window
- Hardwood or parquet floors
- Inner courtyard view
- Interconnected room(s) available
- Telephone
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Fax
- Laptop safe
- Desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Pool
- Outdoor pool
- Pool towels
- Pool with a view
Outdoor
- Terrace/Patio
- Garden
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Eco tourism
Reviews of Protea Hotel by Marriott Bloemfontein Willow Lake
8.1
Very good
723 verified ratings
Wonderful
313
Very good
139
Good
123
Okay
50
Fair
40
Mediocre
27
Poor
31
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness. Issues like slow service, dirty carpets, and lack of basic amenities were frequently mentioned. While some enjoyed their stay and found value in the experience, others felt it did not meet the standards expected of a 4-star hotel.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.1 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of items to choose from, excellent food, and a pleasant bar service. Additionally, food can be delivered to your accommodation, and special diet menus are available upon request.
Are the beds comfortable?
The beds are very comfortable, ensuring a great night's rest for all guests.
Is parking available at the hotel?
Yes, the hotel offers free parking and a shuttle service for added convenience.
What are the staff like at the hotel?
The staff are described as professional, friendly, and welcoming, providing excellent service and creating a fantastic atmosphere for guests.
When is the best time to visit the hotel?
The hotel is an excellent choice for a visit in March during the high season, offering a memorable and pleasant stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in July, which is considered the low season. This could offer a more relaxed experience.
Nearby Attractions
The hotel is conveniently located near several attractions, including Westdene Stadium, Mangaung Oval, and the Free State Stadium, making it a great choice for sports enthusiasts.
Accessibility Features
The hotel offers increased accessibility, including rooms with roll-in showers, grab rails in the toilets, and wheelchair accessibility, catering to guests with specific needs.
Room Selection
Some guests reported issues with room maintenance, such as leaking showers. It may be beneficial to inquire about room conditions before finalizing your booking.
Family-Friendly Services
If traveling with children, the hotel offers babysitting or childcare services, as well as cribs available upon request, ensuring a comfortable stay for families.
Dining Options
While some guests praised the variety and quality of the food, others found the breakfast disappointing. Consider exploring nearby dining options for a diverse culinary experience.
Airport Shuttle Service
Take advantage of the hotel's airport shuttle service for a convenient and hassle-free transportation option to and from the airport.
Currency Exchange
The on-site currency exchange service provides added convenience for international travelers, eliminating the need to search for currency exchange facilities in the area.
Eco-Tourism Activities
Embrace the eco-tourism opportunities in the area, as the hotel is located near eco-friendly attractions, offering a chance to explore the natural beauty of the surroundings.
Location
101 Henry Street, 9301 Bloemfontein, Free State
What's nearby
- Westdene Stadium0.4 mi
- Mangaung Oval0.4 mi
- Toyota Stadium0.4 mi
- Freshford House Museum0.7 mi
- Supreme Court of Appeal0.8 mi
- Bloemfontein City Hall0.8 mi
- Central University of Technology0.8 mi
- Hertzog Square0.8 mi
- National Museum0.9 mi
- University of the Free State1.1 mi
- Oliewne Art Gallery1.3 mi
- Anglo-Boer War Museum1.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Protea Hotel by Marriott Bloemfontein Willow Lake
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | $94 |
Average price (weekend night) | $78 |
When to book a room at Protea Hotel by Marriott Bloemfontein Willow Lake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Protea Hotel by Marriott Bloemfontein Willow Lake
FAQs when booking at Protea Hotel by Marriott Bloemfontein Willow Lake
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See most recommended stays in BloemfonteinGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 0.9 mi |
Nearest Airport | Bloemfontein Intl |
Distance to airport | 5.8 mi |
Everything you need to know for your stay in Bloemfontein
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