Basics
Accessibility and suitability
Dining
Services and conveniences
Media and entertainment
General
Parking and transportation
Laundry
Family friendly
Pool
Bedroom
Workspace
Health and safety
Bathroom
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's shuttle service?
The shuttle service is excellent, and it's available to the airport and the nearby Mall of America, making it convenient for guests to explore the area.
What are the common concerns about the hotel's parking?
Some guests have expressed dissatisfaction with the parking fees, as they were not aware of the additional cost for parking in the hotel's lot.
What can guests expect from the hotel's staff?
The staff is known for being very friendly, helpful, and exceptional, providing a high level of service from shuttle to front desk to restaurant.
How are the beds at the hotel?
While everything was very clean and comfortable, some guests mentioned that the bed was not the most comfortable, indicating a potential area for improvement.
What practical information should guests know about the hotel's breakfast?
It's important for guests to be aware that there is no complimentary breakfast, and some have found the breakfast to be pricey and with mediocre taste, so it's advisable to plan accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking Directly
Some guests mentioned that booking directly through the hotel might offer better rates, especially during peak seasons or special events, as they experienced higher charges than initially quoted.
Check Parking Fees
Be aware that there is a parking fee, and some guests felt it was high. Consider alternative parking options nearby, such as at a nearby shopping center, to save on parking costs.
Verify Breakfast Inclusions
The hotel's breakfast offering may not be included in the room rate, and some guests found the breakfast prices high. Ensure you understand the breakfast inclusions and pricing before booking.
Request Room Cleaning
Guests reported that rooms were not cleaned unless requested 24 hours in advance. If you prefer daily room cleaning, it's advisable to inform the front desk in advance.
Explore Nearby Parking Options
Some guests suggested parking at a nearby location, such as IKEA, and walking to the hotel to avoid paying the parking fee.
Consider Shuttle Service
The hotel offers a free airport shuttle, which is convenient for early morning flights. Take advantage of this service for stress-free airport transfers.
Opt for a Room with Modern Amenities
Some guests appreciated the modern and clean rooms. Consider requesting a room with updated amenities for a comfortable stay.
Be Mindful of Internet Connectivity
Several guests experienced difficulties with the internet, so it's advisable to have alternative communication options in place, especially for international travelers.
Check for Moldy Smells
Some guests reported a moldy smell in the bathroom. It's recommended to check the room upon arrival and request a change if any unpleasant odors are detected.
Clarify Room Type and Amenities
Ensure that the room type and amenities, such as bed size and parking inclusions, align with your expectations. It's advisable to confirm these details with the hotel before booking.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
|---|---|
High season | August |
Average price (weeknight) | $127 |
Average price (weekend night) | $109 |
Value for money | 7.8 |
|---|---|
Distance to city center | 5.1 mi |
Nearest Airport | Minneapolis St Paul |
Distance to airport | 2.7 mi |