Dingdong Bonn - City Apartments

No real people work at the reception and the only person I saw told me that he can't speak English, which has made the checking in process difficult.

The only good thing about this property is it’s location.

There seems to be a renovation ongoing. Other hotels wouldn’t rent out rooms that are under construction. Despite the fact that the rooms are non-smoking the entire room (#24) smelled like an ashtray. We tried contacting the property manager (there is no staff available) via phone but they know why they only have a machine answering. My wife needed a second blanket but I ended up giving her mine. The safety deposit box doesn’t work either.... During the night there was a tumultuous situation in the stairwell, we saw the results the next morning. Never again!

Location location location. Check-in system was very simple and had a good user interface.

Location great! But no front door or security door. Pretty much the whole hotel was open to the public. The bathroom was a third larger then the living room, felt like moving the bed in there!