Located in Bossier City, DiamondJacks Casino and Resort is an easy drive from Centenary College of Louisiana and Louisiana State University in Shreveport. It offers a sauna, an indoor pool and free Wi-Fi.
The resort has 22000 rooms and has been recently refurbished. The front desk operates around the clock and the friendly staff can recommend places to visit and provide other tourist information.
DiamondJacks Casino and Resort is within walking distance of Louisiana Boardwalk and Horseshoe Bossier City. Shreveport Municipal Memorial Auditorium is a quick car ride away.
Services and conveniences
Parking and transportation
Accessibility and suitability
Things to do
Health and safety
Cons:There were roaches in the room. Hair dryer didn’t work. Waited 30 mins for house keeping to bring new one never did. Missed the concert I was there to attend. The area around coffee pot nasty did look like it had been cleaned in a while. After complaining they moved me to another room. The coffee area was just the same as other room but at least no roaches in this one. Never ever will I stay there again. I will go to gamble but will stay somewhere else.
Cons:The phone did not work in the room when called downstairs to ask for assistance once we have received a new room the front desk did not seem to know any information in regards to if there with meeting rooms and the facility. Could not get any assistance with that information so had to do our business elsewhere. when housekeeping with coming and checking rooms was not knocking on The Room walk in on us two to three different times. Housekeepers were extremely loud in the hallway was not able to sleep due to us working nights and slept during the day. Requested a refrigerator once we checked in was stated by the front desk clerk we would receive one never received one had to come down the next day and talk to another front desk clerk she was able to get us a refrigerator immediately stated that nothing was ever notated on our account. The restaurants we're not open for lunch so always had to go out to find food. Wish the the restaurants would be open a little bit more instead of just on the weekends.
Cons:Morning of check out went downstairs for breakfast when we returned to our rooms for our bags we were locked out before check out time. Made working our floor would not let us into room, we had to go back to first floor to get key recoded. On leaving our room finally with our bags another lady was locked out and she was speaking to maid that was smirking at the time. Then there was the towel situation. Really only 2 towels when you have a whirlpool tub and a shower. Also maid told my husband he would need to call downstairs to arrange to additional towels. Never have we been so inconvenienced at any other hotel we have stayed at. As nice as the room was I would think twice about staying here again.
Cons:It was a bad experience. Smelled of smoke , furniture in rooms have not been replaced in 20 years. Mattress was old and bedding outdated. The whole experience was not good at all. The casino was smokey and small. Carpet in Casino was sticky and dirty. Buffet was awful and casino lobby smelled of fish and smoke. Diamond Jack needs to spend a lot of money on remodeling. I would rate this hotel and casino a very poor score. I have stayed in many hotels and by far this has to be the worst. It is rated a 3 on the internet that is a big mistake. Rating is a 1. NEED A REFUND..Over priced .
|Check in anytime after 4:00 PM, check out anytime before 11:00 AM|
|Cancellation/prepayment policies vary by room type and provider.|
The quickest way to get from the airport to your accommodation is by cab, which will take around 15-20min and will cost around $25 for a one-way taxi fare. Getting to the hotel by public transportation is easy but more time consuming as it will take around 1h to complete the trip. You will need to catch bus line 7 heading inbound from outside the airport terminal and get off 24 stops later at the SporTran Intermodal Terminal. From there, get on board bus line 20 going towards Loop and get off 11 stops later at the Diamond Jacks Casino stop, which is just outside the hotel.
If you’re looking for a fun way to spend your evening, head to Whiskey Jacks Music & Spirits. Aside from offering a selection of good drinks, you will find regular live music shows and entertainment on Thursdays from 6:00 pm to 10:00 pm and on Fridays and Saturdays from 8:00 pm to midnight. If sports are more your thing, you will also be able to follow your favorite game on one of the large TV screens. All live events are free of charge to attend.
The hotel has accessible rooms in two different configurations - rooms equipped with 1 king size bed and those with 2 queen size beds. All accessible rooms have roll-in showers and TVs with closed captioning. In addition to the guestrooms, the hotel’s main services all have accessible routes, including but not limited to the main registration area, the restaurant, the event rooms and the fitness center.
If you’re driving to the hotel in an RV, you’ll be glad to know that an RV park is available onsite and offers 32 parking spots as well as a large range of facilities for those planning to stay. You will find picnic tables, showers, washing machines and dryers, as well as hook ups for water and sewerage. Parking costs $29 from Sundays to Thursdays and $34 on Fridays and Saturdays. You also get a discounted rate if you are part of the Good Sam RV Park Club.
If you are looking to benefit from your stay at the hotel and from playing at the casino, sign up for the Rewards Club program on arrival. You will be able to accumulate points for every dollar spent and in return you will be able to claim benefits, such as free meals and access to entertainment events. In addition, having the card enables you to access extra rewards by participating in regular events, such as the Saturday Night Gifts special where you have the chance to choose from a selection of exclusive gifts if you accumulate a certain number of points during the day. (Prices checked 07/08/19).
Diamondjacks Casino And Resort is located at 711 Diamond Jacks Boulevard, 0.5 miles from the center of Bossier City. DiamondJacks Casino is the closest landmark to Diamondjacks Casino And Resort.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Diamondjacks Casino And Resort.
Yes, Diamondjacks Casino And Resort offers free Wi-Fi.
No, Diamondjacks Casino And Resort does not offer free parking.
No, Diamondjacks Casino And Resort does not offer free airport shuttle service.
Diamondjacks Casino And Resort is 7.1 miles from Shreveport. Diamondjacks Casino And Resort is 58 miles from Longview East Texas Regional.
No, Diamondjacks Casino And Resort does not have a pool onsite.