Cons: There was no car and no notification of said failure to provide a car, which put my wife and I in a time crunch to find another car.
Luckily, after three phone calls, good old, reliable Enterprise came through.
I will NEVER use Hertz again... Of course, it's not like I used them this time. But still, NEVER!
Dec 29 2016
Pros: No one told us about Down Payments. Customer service was extremely poor. Never again
Oct 11 2017
Very bad service, I will never go back there
Pros: Nothing. They would not comply with anything the customer service phone people said was possible. Not ever spending money with them again.
Cons: Bad attitude. Dirty cars. Not flexible at all. No service
Aug 13 2017
A very bad experience with this particular Hertz location
Cons: The representative was very rude and inconsiderate. I arrived one hour after pickup time and he told me that he already gave my minivan away and that it was my fault!
Apr 15 2017
Good people, bad business
Pros: The guy at 1010 barksdale highway was unbelievably helpful
Cons: They let me make a reservation and then had no cars at multiple locations, had to upgrade to a truck just to get home