Monroe Hotels

The staff was consistently very courteous, and for the star level the room was quite pretty and well furnished. The bed was a little firm, but the duvet and pillows were very comfortable.

The walls are a bit thin. When the folks next door got a bit loud, it was easy to hear every detail of what was going on.

The room was neat and clean. The breakfast was good every day.

The extra charges that added up to be $xxx dollars more than I booked the room for. They did removed the charges before we left. The beds are not real comfortable.

Cleanliness of the room

Need to stock more towels and face towels.

The hotel was conveniently located near a lot of restaurants and close to my business appointment. The hotel was very nice and clean. The rooms are very large and well equipped.

No.

The location and the price.

Yes the service and room

the location

the smell!

Friendly staff (lovely people, really!), free internet (signal could be unreliable though), adequate parking.

For some reason, I got no maid service-- in three days, my bed was never made, trash never emptied, and I had to ask for towels (which were promptly delivered, though).

Location

Smell in the hotel room. Bathroom needs to be cleaner. Carpets should be vacummed more often.

It was better then expected. After reading some of the dislikes I was really scared and wanted to cancel. But it wasn't that bad. An average hotel at a descent price. I would stay there again.

The air conditioner knobs where broke and wouldnt stay on. Air worked but was hard to adjust. The hotel is located across the street from a small bar.

Located close to interstate and several chain restaurants.

Sheets on the bed were disgusting. They may have been clean, however they had brown stains on them. The room had a musty smell to it. I found a glass crack pipe next to my car in the morning. I feel lucky my car was not broken in to.

the hotel was very comfortable. The rooms were very spacious.

Staff was very helpful and we loved the indoor pool and hot tub

large rooms with separate bedroom

breakfast was not what expected..

The hotel was not even close to full yet they would not assign my husband & me a king room because we purchased with Priceline. They admitted they had king rooms. Neither one of us slept as we are both tall & felt crowded.

Not much

This was advertised as a no smoking room. When I checked it had obviously been smoked in so I contacted the manager. He apologized and offered to spray the room, I declined. No other help. Outlet in bath not working and tub drain mostly blocked.

Hotel was easy to get to and from my destination while in town.

Asked for a 9:30 wake-up call and it came at 7:13 a.m. Also, was awakened at 2:00 in the morning from folks on the outside patio partying!

Service and room comfort was great

False advertisment showed online that there was a hot tub and even listed a picture but when we got there it had been removed for sometime. That was the only reason we had decided on our hotel. Big dissapointment.

That it had two tv and its was every clean

The fan wasn't blow out no air

The location. Close to eating establishments, gas station, and highway.

The heating and air conditioner was extremely loud.

It was close to everything.

No entrance off the exit, have to make a circle to get to it., Didn't like the way room smelled, they should have had an extra front desk person since it was Labor day weekend.

Leaving.

Dirty rooms, untrained staff, near a paper mill which intensifies the already pungent odor, rooms were double booked which resulted in walking in on people in a room which is unsafe.