Monroe Hotels

It sits with 2 other Marriotts inside a beautiful malls parking lot, along with numerous great restaurants.

Stayed 3 nights and had to have key updated every day. I was expecting that once since I had 2 different bookings. Also, baby crying next door kept me awake extra 4 hours.

Clean rooms

Many of the non-smoking rooms smelled like smoke!

Just the location

No shower curtain the first day, then no towels the second day. Dirty all around the grounds and the constant tenants there are rude.

The price and location. The other reviews for this motel are accurate. It was good to sleep in a bed rather than the car and get a shower. There was no evidence of bedbugs.

The room was dirty. We saw and killed 6 cockroaches. The bed linens were stained. The pool was out of service (we wouldn't have used it but others might). The ice machine didn't work.

Nothing.

Floors not cleaned. Air Conditioner not working properly.. Bugs all over the floor.. Toe nails beside the bed. This is a HORRIBLE place to stay!!

Close to interstate 20, shopping and restaurants staff was exceptional food very good

Across the street from active railroad tracks but really wasn't bad. Didn't wake me up or disturb my sleep just wished I had known ahead of time. Also bathroom light/fan was very noisey

spacious room. full size fridge with stove. firm bed.

Small weight room. Breakfast didn't open till 6am.

One of the best hotels I've stayed in in a while. It was clean, comfortable, and the rooms were big. There were no problems with the room, the staff was friendly and helpful, and the breakfast was delicious.

ONLY complaint is the walls were a little thin. I could hear a lot of the guests in the rooms next to me, and there was someone upstairs clomping around like a horse, but obviously the hotel can't change that.

I enjoyed my entire stay!

There wasn't anything I didn't like.

Night staff was courteous and accommodating.

Had to check out early and the door to the lobby was closed and I couldn't get a cup of coffee or any part of the 'continental breakfast' because service didn't begin until 6:30am. They couldn't do anything before 6:30 am.

Clean and new

It was clean, comfortable, and the room was large. Nice breakfast.

Temperature throughout the hotel was too cold. Even in the room, it was difficult to get the temp down where it wasn't so cold. Its summer and the AC was just running too cold.

I liked the friendly and helpful staff. Our television wouldn't work and the guy left the front desk and was there within a minute after I called to help us. A plug was loose behind it and it was working in seconds. Room was quiet and the a/c was cold. The location was convenient and close to ULM, Pecanland mall and lots of restaurants. I would stay again.

Beds are only double beds, too small for a couple. I was glad to have one to myself. Furniture was functional but worn. Room could have used a good cleaning. I would also like a do not disturb sign on my door, there wasn't one.

Comfortable beds, quick staff response, decent breakfast

Bad acoustics; noisy. Had hot water go out multiple times. Manager was notified and was supposed to speak with us but never showed. sheets appeared unwashed and had hair all over them.

Location and breakfast

Nothing it was disgustingly dirty and we did not stay there. We had them refund our money.

It was the most horrific hotel experience i have ever had. The bed looked as if someone had been killed in it with blood all over the box springs and mattress. All while roaches crawled on the walls. The pool was a neon green color and the location was in a sketchy part of the town. Never again will we book a clarion hotel.

Very friendly staff.

Wonderful staff, comfortable bed, clean, good breakfast.

This is situated near the interstate and is very noisy. I was on the 4th floor and could hear street noise all night. I could hear cars unloading and talking at the front door. The windows are very thin. I didn't sleep a wink. If you are a light sleeper, this may not be the right place. I asked for a quiet room, and it was quite the opposite.

the first night was excellent me and my wife had a great time. the 2nd and 3rd nights we awakened by somebody trying to come into our room. the front office did not have the room rented out to us so the room was rented other customers those 2 nights.

Friendly workers

Ac was broken it was outdated,smelly bathroom was nothing I would use no towels me and my kids had to go to my sisters hotel to shower

location

It smelled aweful made us want to throw up when we entered the office!!! There was gum in carpet of room still soft!! No coffee or breakfast and paid the same as other hotels that do offer that!! We will never stay here again.

The price of the room

The bathroom was clean enough to my liking

Clean room, very helpful staff. I usually don't sleep well in a hotel because the beds are usually not comfortable. This room had an awesome bed. Much better stay than I expected for the money. I will stay there again.

If I could say anything negative, thicker towels would be great.

I reserved a king room, but when i got there they put me in a double twin room. I was told the did not have a king available even though i reserved 2 weeks ahead of time. The bathroom was dirty. There was crap on the toilet seat. No shampoo or soap. One of the lights were out in the bathroom and there was only 1 small light in the room by the door.

Hotel is very clean, quiet, has good amenities and a pleasant staff. Rooms are a bit small but nice and well kept.

Fitness room is a little small with limited equipment but does include free weights. Breakfast not included in the price

Good location, decent room, good value, nice staff.

Non iron, no gym, no breakfast.

We checked in without a hitch, I noticed the check in desk is just that, a desk. No lobby. No facilities for breakfast or anything. There is a Waffle House across the street though. Room was adequate with comfortable bed and small television, but no hair dryer or microwave/coffee pot

Even though there is a big notice that there is a $200 charge for smoking in the room, there was still a pretty strong smoke odor when we opened the door. It aired out fairly quickly but was still noticeable. Rooms open to outside walkway so you can hear the highway traffic more easily

Breakfast

Indoor pool

They staff was awesome especially the front desk clerk that checked us in! The hotel rooms were dirty, mold in bathrooms The rooms were in very poor condition. I stay in hotels a lot and was very discouraged

Very clean and comfortable

It was clean and the breakfast was great. I left a few things and they were able to provide it free of charge.

No

Location was OK

Overnight crowd, cable contractors and other work folks. I did not expect much for the price. That said, just a notch below what could be expected.

NONE

I have seen a few bed bugs there!!! STAY AWAY FROM THIS HOTEL!!!

The breakfast is really good and the hotel is nice, updated and clean. The beds have soft, quality linens and are very comfortable.

Female staff member claiming to be manager was not helpful nor did she show concern or offer apology when access to pool was not available during pool hours. Also, we had to change rooms about 15 minutes in because tv did not work.

It was clean - food was good - staff very friendly especially the ladies in the room that served breakfast.

It was a little hard to get to from I20 and there needs to be more places to eat around the hotel

I thought the staff was very friendly. The pool area was clean and the location was near everything. The room had a nice tv and HBO. The bed was comfortable.

The cleaning clerk on provided us a few towels when it was four of us. The room had roaches.

Location was great. Close to shopping and many restaurants.

My 1yr old was walking around the floor and it turned his feet black. The room was very tiny. This is not a place I would ever take children again. My teenagers complained the whole time and breakfast was a joke.

Very helpful staff.

Location is difficult to find on GPS.

Location

dog barking for hours. I called the front about dog and the kids running up and the hallway off and on for over a hour. The front desk told me there was nothing they could do. I was given a $123.27 receipt at check out. I'm having to open a dispute

security and location to nearby restaurants

breakfast not that great. Eggs wet & soggy, bacon not cooked long enough, biscuits were hard. Need to improve food quality.

Beds clean and good

Bathroom way too small

The room price was decent.

The room was poorly renovated, with terrible craftsmanship on the floors, tile work, chips in the tub and paint on the room walls. The floor was dirty, the toilet and tub were grungy and the tub had dark spots on the floor and a crusty/rusty drain. The bed was hard as bricks. You know the motel is iffy when the door sticks because it has been kicked in a time or two and has marks and dents on it from either rough use or forced entry.

The location

The bed was hard, the room had a terrible odor, the water was brown and the room wasn't properly cleaned

The Hamilton House Inn is a lovely place in Monroe, LA. It sure beats a standard hotel. The rooms are very comfortable and cozy. They have more homey touches than commercial hotel rooms. And the breakfast is just great. Everything is always delicious. We love getting to stay here. Its such a nice break from the normal hotel chains. If you can stay here please do!

This hotel doesn't accept small children. Even babies. :( Also, parking is on the street. While there is usually ample parking if there is anything going on in downtown parking will be limited. Also, not good for people pulling trailers. There is a parking lot next door but again if an event is going on you won't be able to find parking.