Situated in Boston, DoubleTree by Hilton Hotel Boston Bayside is an easy drive from Back Bay and Port of Boston. It offers guests an ideal base with JFK-UMass MBTA Subway Station just a 10-minute walk away.
The hotel offers a 24-hour reception, an express check-in and check-out feature and a concierge. Airport transfers, a dry cleaning service and a laundry service are available upon request.
The air conditioned rooms at DoubleTree by Hilton Hotel Boston Bayside are charming and provide a flat-screen TV, a coffee maker and movies-on-demand. Each provides a private bathroom with a hair dryer.
Unwind with a drink or enjoy an appetizing breakfast, lunch or dinner at the hotel's on-site café. In the evening, guests can relax in the cozy lounge bar.
DoubleTree by Hilton Hotel Boston Bayside is a 10-minute drive from Logan International Airport, and sightseers can easily reach Boston Commons by car. Carson Beach is a brief stroll away.
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Everything it was too notch I wish the price was just a little bit cheaper.
Pros. The hotel was easy to find as it was right off the highway. Our room was super clean, bathroom was spottless. Hotel staff were all super friendly.
Cons. We had to pay $15 a night for parking which I found insane since we were already paying $100 a night for the room. They also charged for wifi unless you were a Hilton Rewards member which I didn't like. When I did sign up for the Hilton rewards to get the free wifi the wifi connection was awful and I couldn't imagine paying for something that barely worked. When you're paying that much for a room per night the least they could do is include wifi. No continental breakfast. They also did not have. Refrigerator in the room. The hotel was clean and the staff was friendly but that's all you get for your money.
Pros. Staff was very helpful and the shuttle service prompt and courteous.
Cons. No early breakfast ... had to leave at 05:00 AM and there was little to eat before heading out.
Pros. Comfort and cookies
Cons. Can't even get a free coffee in the lobby unless you get a buffet....
Pros. The staff was great and very helpful! Rooms were nice and clean!
Cons. Location was not good for us other than it's proximity to the subway. Lobby, breakfast and bar areas were dirty but rooms were clean!
Cons. Deli/cafe staff was a little uppity
Pros. Location was convenient to the T (subway) and bus line. I know there is a park close by as well as the JFK Library. I didn't get to see much of anything due to frigid temps. I had to check out a day early due to an impending blizzard. Laura, the office manager was super helpful and authorized a refund. There is a cafe right on the lobby. Food is so so but convenient if you want grab something quick.
Pros. Room was clean
Cons. There are many things about this hotel we did not like. For starters the manager Mohammed was not very helpful at all. He did not even point us in the right direction to find our room. Also I think it is rediclous that we had to pay $12 dollars to park at the hotel when we are staying there. It should have been included. Also since we paid $120 for the room breakfast should have been included but we were told we did not qualify for the free breakfast in the morning. We will be visiting boston again in the very near future but we will not be stayying at the double tree on Vernon st off of exit 15 in Boston. I would not recommend this hotel to anyone mainly because the staff and manager were not polite and were horrible at their jobs. I hope other double tree hotels are not like this one.
Pros. I didn't like anything there. The staff were not professional. I will never recommend anyone to stay there.
Cons. The staff were rude. We didn't have towels. We called for it and it 30 minutes to get it.
Pros. There was an employee at the front desk (not the one who checked me in) and she was extremely helpful in telling me where to go to catch the subway. She was worth the stay! But sorry I do not remember her name.
Cons. The shuttle service from the airport was horrible. The instructions of the pick-up location were terrible. I had to call the main hotel phone number which took me a few minutes to wade through the automated service. The driver did not see me and left. When he picked me up he said he didn't speak English. But the next morning, he was speaking English very well to the front desk employees. The employees I spoke to on the phone from the hotel were rude and patronizing. I would not stay here again in order to catch the shuttle to the airport.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's parking availability?
The hotel offers parking and a free airport shuttle, but some guests have mentioned that they were surprised by the parking fee.
What can I expect from the hotel's food quality?
The hotel has an on-site café and bar, but some guests have mentioned that the breakfast could be better.
What are the best times to visit the hotel?
The high season is in April, and the low season is in December.
How is the quality of the beds at the hotel?
Many guests have praised the comfortable beds and pillows at the hotel.
What is the hotel's customer service like?
The staff is known for being friendly and accommodating, but some guests have mentioned issues with specific staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Close to the Lobby
Guests recommend choosing a room close to the lobby to minimize the distance to the parking lot, as the main parking area is located a short distance from the lobby.
Consider Bringing Your Own Toiletries
Some guests found the provided toiletries to be insufficient or of low quality, so consider bringing your own to ensure a comfortable stay.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service to the airport, convention center, and local restaurants, making it convenient for guests to explore the area without the need for a car.
Request a Room Away from the Elevators
If you are sensitive to noise, consider requesting a room away from the elevators to avoid being disturbed by the constant ding of the floor arrival, as mentioned by some guests.
Check for Special Offers on Short Notice
Guests have found the hotel available on short notice and during holiday weekends, making it a convenient option for last-minute travel plans.
Be Mindful of Parking Fees
Some guests were surprised by the parking fees, so it's advisable to inquire about any additional charges, such as parking fees, before confirming your reservation.
Bring Earplugs for Noise Reduction
To mitigate noise disturbances, especially if staying in a room close to the elevators, consider bringing earplugs for a more peaceful sleep experience.
Verify Room Rates and Additional Charges
Some guests reported being charged more than the booking rate, so it's recommended to verify the room rates and any additional charges upon check-in to avoid surprises.
Consider Bringing Your Own Wi-Fi Device
As some guests mentioned the absence of free Wi-Fi, consider bringing your own Wi-Fi device if complimentary Wi-Fi is essential for your stay.
Inquire About Room Updates
Some guests suggested that the hotel could benefit from room updates, so it may be helpful to inquire about the latest room renovations or upgrades when making a reservation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | May |
Average price (weeknight) | $198 |
Average price (weekend night) | $311 |
DoubleTree by Hilton Boston Bayside is located at 240 Mount Vernon Street in Dorchester, 3 miles from the center of Boston. Boston Children's Museum is the closest landmark to DoubleTree by Hilton Boston Bayside.
Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton Boston Bayside.
Yes, DoubleTree by Hilton Boston Bayside offers free airport shuttle service.
DoubleTree by Hilton Boston Bayside is 3.7 miles from Boston Logan Intl. DoubleTree by Hilton Boston Bayside is 11 miles from Norwood Memorial.
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Value for money | 7.2 |
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Distance to city center | 3.0 mi |
Nearest Airport | Boston Logan Intl |
Distance to airport | 3.7 mi |