Best Western Plus The Connaught Hotel & Spa

The hotel offers dining at the Connaught Brasserie and Blakes double rosette restaurant, with the added advantage of an on-site bar for guests to enjoy a beverage after a long day.

Some guests have mentioned concerns about the cleanliness, such as stained bedding and a room with tired decor. However, the hotel has received positive feedback about being very clean and comfortable.

The hotel features a Bluewater Spa and Leisure Club, offering a range of luxurious amenities including a swimming pool, hot tub, indoor pool, steam room, spa, wellness center, massage, and sauna.

The hotel provides complimentary on-site parking, although some guests have mentioned concerns about parking, describing it as a complete nightmare and mentioning additional costs after booking a room.

The hotel has received positive feedback about the staff being friendly, welcoming, and helpful, with excellent service in the restaurant and at the front desk. However, some guests have mentioned concerns about the hotel rooms and hallways looking tired decorwise.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you plan to use the spa facilities, it's advisable to check the availability in advance as some guests experienced overcrowding and limited access, especially during peak times.

Guests suggested requesting a room away from the elevator to avoid noise disturbances. Additionally, rooms on lower floors may be more convenient if the elevator is out of service.

To avoid disappointment, consider making reservations for the hotel's restaurants in advance, especially during busy periods, as some guests encountered fully booked dining areas despite being told no reservation was necessary.

Some guests mentioned that certain rooms appeared dated and in need of maintenance, so it may be beneficial to inquire about the room's condition before booking.

Several guests found the parking situation challenging, so it's advisable to inquire about parking arrangements and potential alternatives if on-site parking is full.

While the spa facilities were praised, some guests found certain treatments to be expensive, so it's recommended to review the spa menu and pricing before booking treatments.

Guests reported issues with noise disturbances from neighboring rooms and ongoing construction work, so it's advisable to inquire about potential noise disruptions and request a quieter room if needed.

Some guests experienced issues with room temperature and air conditioning, so it may be helpful to check the functionality of these amenities upon arrival and request room adjustments if necessary.

Guests were surprised by unexpected closures of the hotel's restaurant, so it's recommended to verify the restaurant's operating schedule, especially if dining options are limited in the surrounding area.