Overview

Best Western Plus The Connaught Hotel
Top Luxury Hotel

West Hill Road, Bournemouth, BH2 5PH, United Kingdom
+44 120 229 8020

$70+

Overall guest ratings

8.7/10 Excellent
Based on 1,936 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.7
  • 5.6

Good to know

  • Nice building
  • Professional service
  • Friendly service

Nearby

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    About

    This award winning Bournemouth hotel and Spa puts the 'treat' into retreat! Best Western Plus The Connaught Hotel has everything you might need for a relaxing stay: from 1850 architecture and traditional service values to 52 beautiful en-suite bedrooms with mod-cons galore. For your fill of fitness and relaxation, the leisure club with an 18 meters indoor pool, spa pool, magnificent steam room, stunning sauna, massage therapy room and two gymnasiums will take care of your every need. Centrally located on Bournemouth's West Cliff, this AA 4 Star Hotel is less than 500 meters to the town centre, the BIC, Pavilion and Bournemouth Pier. Whatever you want to see beside the seaside, you'll have ample opportunity to explore and escape! Our new terrace garden is a wonderful venue for special occasions, while the Rosette awarded restaurant, Blakes, serves up direct access to the new terrace for al fresco dining. Nick Rutigliano, our Maitre d' and our Head Chef, David Hutcheson, are here to guarantee 'bon appetite', and came 'Highly Commended' in this year's BTA Awards in the

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    bestwestern.com

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews of Best Western Plus The Connaught Hotel

    Overall Rating

    8.7 Excellent
    Based on 1,936 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.1 "71% said the reception staff was great."
      9.2 "92% found the restaurant service to be one of the best."
      7.5 "Management was excellent, said 75%."
      7.7 "Housekeeping was great, according to 77%."
      9.0 "Lovely bar service, according to 90%."
    • 8.7 "Breakfast is good."
    • 8.7 "Very nice wellness & sports facilities."
      9.6 "96% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.6 "Pool is good."
      8.9 "Clean pool, said 89%."
    • 8.2 "Very good internet connection."
    • 5.6 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.2 "62% said the view was so-so."
      6.1 "61% thought the minibar was ok."
    • 4.7 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.6 "84% criticized the small bathroom."
      4.7 "Air conditioning was criticized by 53%."
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    Overall Rating

    8.8 Excellent
    Based on 1,606 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.2 "92% found the restaurant service to be one of the best."
      9.5 "Lovely bar service, according to 95%."
    • 9.1 "Excellent wellness & sports facilities."
      9.7 "97% loved the sauna."
      10.0 "100% said that wellness & sports facilities were clean."
    • 8.9 "Pool is good."
    • 8.5 "Breakfast is good."
    • 8.2 "Very good internet connection."
    • 5.5 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.9 "59% said the view was so-so."
      6.3 "63% thought the minibar was ok."
    • 4.6 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
      4.8 "Air conditioning was criticized by 52%."
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    Overall Rating

    8.6 Excellent
    Based on 135 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.8 "Breakfast is good."
    • 8.5 "Pool is good."
    • 7.4 "Good location."
    • 5.5 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.2 "Not very comfortable."
      2.5 "75% said rooms were small."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 19 reviews
    • 9.5 "World class service."
    • 8.6 "Food is delicious."
    • 7.7 "Good location."

    Overall Rating

    8.3 Excellent
    Based on 174 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.8 "Pool is good."
    • 6.9 "Location is acceptable."
    • 5.5 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      2.9 "71% thought it was too noisy."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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