Overview

Best Western Plus The Connaught Hotel

West Hill Road, Bournemouth, BH2 5PH, United Kingdom
+44 120 229 8020

$78+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 2,050 reviews
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Review highlights

  • 9.4
  • 9.1
  • 9.1
  • 4.9

Good to know

  • Nice building
  • Friendly service
  • Professional service

Nearby

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    About

    This award winning Bournemouth hotel and Spa puts the 'treat' into retreat! BEST WESTERN PLUS The Connaught Hotel has everything you might need for a relaxing stay: from 1850 architecture and traditional service values to 52 beautiful en-suite bedrooms with mod-cons galore. For your fill of fitness and relaxation, the leisure club with an 18 meters indoor pool, spa pool, magnificent steam room, stunning sauna, massage therapy room and two gymnasiums will take care of your every need. Centrally located on Bournemouth's West Cliff, this AA 4 Star Hotel is less than 500 meters to the town centre, the BIC, Pavilion and Bournemouth Pier. Whatever you want to see beside the seaside, you'll have ample opportunity to explore and escape! Our new terrace garden is a wonderful venue for special occasions, while the Rosette awarded restaurant, Blakes, serves up direct access to the new terrace for al fresco dining. Nick Rutigliano, our Maitre d' and our Head Chef, David Hutcheson, are here to guarantee 'bon appetite', and came 'Highly Commended' in this year's BTA Awards in the

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Steam room
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 2,050 reviews
    • 9.4 "World class service."
    • 9.1 "Excellent pool."
    • 9.1 "Internet works perfectly."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.8 "Breakfast is good."
    • 4.9 "Rooms are not good."
    • 4.0 "Not very comfortable."
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    Overall Rating

    8.8 Excellent
    Based on 1,783 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.7 "97% found the restaurant service to be one of the best."
    • 9.1 "Excellent pool."
    • 9.0 "Excellent wellness & sports facilities."
      10.0 "100% loved the sauna."
      9.3 "93% said that wellness & sports facilities were clean."
    • 9.0 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 8.8 "Breakfast is good."
    • 6.0 "Average value."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.2 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.7 "73% criticized the small bathroom."
      0.5 "Air conditioning was criticized by 95%."
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    Overall Rating

    8.7 Excellent
    Based on 102 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 9.1 "Excellent wellness & sports facilities."
    • 8.9 "Pool is good."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.9 "Breakfast is good."
    • 4.9 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.9 "71% said rooms were small."
    • 3.9 "Not very comfortable."
      2.9 "71% said rooms were small."
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    Overall Rating

    8.2 Excellent
    Based on 164 reviews
    • 9.2 "Excellent pool."
    • 8.8 "Breakfast is good."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.7 "Good location."
    • 4.5 "Rooms are not good."
      3.0 "70% said rooms were small."
      4.4 "56% complained about the bathroom."
    • 3.6 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.3 "67% thought it was too noisy."
    View all review categories
    Good to know
    "Nice building"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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