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The comfort and atmosphere of the hotel is good During breakfast he supply of bread/bacon/salmon was absent or slowly.
Perfect location if you have a meeting in one of the offices next door. Very high prices for a normal/regular hotel.
very good breakfast and excellent service and a very pleasant location. the reception had an inforamtion I will stay 2 nights but in the reality I have booked only for 1 night. After a short explication, the check-in has been adjusted accordingly.
The hotel and restaurant have a beautiful design. The room was big and still cosy. The food in the restaurant was delicious !
We stayed at this hotel on the way to BRU airport. This is a business hotel with large and confortable rooms. Breakfast buffet is good. hairs on the bad sheet and pillow. Old carpets at the corridors
Good location, very close to Waterloo office park. Comport beds and good breakfast. Hotel staff is not too helpful. During booking i have mentioned that i prefer room NOT on the ground floor (i have book a room in one month in advance), but receive room on ground floor. Answer was: we have't spare room on the first floor. Aircondition is on the room but too noisy. During checkout hotel try to charge me for more high rate. If you are required to stay in Waterloo area and you have car, then better to stay in Château Du Lac hotel in Genval. Same hotel chain but better value for money.
The restaurant was outstanding - excellent food, imaginative menu and (for the standard) not too expensive It would be nice to be able to get Internet access from the room rather than having to go back down to Reception to get the log in details
Large, quiet room with good facilities. Close to ring road with good access to motorways south of Brussels. Difficult to find hotel - in former sugar factory! Evening meal was not good value, with 20-30 min waits between courses and small portions. Breakfast - hot food was cold, but there was a good range of foods.
Price (through Booking.com got EUR 80 for double and was upgraded to triple breakfast incl. for the same money), breakfast was great, location was convenient when with a car. Hotel is aging, rooms/halls definitely need some refurbishing (especially bathrooms)...
The rooms are of a good size The reception area need sot be manned by more than 1 person at busy times. This was very poor and checking out took over 30mins.
I felt well, being alone in my room did not make me feel alone in the huge world like in some hotels.
Free WiFi It is rather dated and in need of a re-fit
Enjoyed the spacious club room and nicely remodeled bathroom. Very convenient to tourist sights. The mattresses are too firm.
Comfy.Gent on reception on returning my passport noticed it was my birthday and wihed me a happy one.Unfortunately no champagne !!!!! Impersonal, very expensive if not booked on net. Glad only stayed 2 nights before moving onto my regular and cheaper and nicer hotel nearby!!!!
double room in the hotel was very small, with extra bed for our son it was not possible to move i nthe room. The rooms and the furniture i nthe hotel are very old, worn out. It is not 4* hotel which you expect when paying 175 Euro per night. I will never stay in this hotel again. Major renovation is required, prices are too high, should be below 100 Euro even after renovation.
Room was nice; staff was super helpful & polite
The quiet atmosphere and friendly desk clerk. They were not prepared to have guests over the Easter Weekend. The breakfast was not very good, the room lacked a fan and the hot pot was in need of cleaning. The hotel needs to consider putting something in the tub to prevent slipping when showering.
The service the people
rooms need renovation, air condition is too noisy, breakfast is good,
easy access to the places and sites we wanted to visit
after we complained about our room we got a much better room Room: sink was blocked of shower and washbasin. The floor was dirty and it was extremely warm. But worst there was a light outside fixed just above our window. It switched on everytime somebody or something passed the parking. So the whole night the room was in bright light on and of. There were no proper curtains.
Walking distance to RER, easy way to get into Paris to see the sights. Secure parking for hotel guests only at reasonable daily rate. Staff was very nice. Hotel is very basic. Used flip flops for walking around - not the cleanest place we stayed during our trip.
The price was fair fair.
clean rooms, convinient location.. room was a little small,(triple room we got was nice, but we didn't get it for the second stay.) not all the stuff was friendly.
easy to reach Bruxelles they don't accept the 500 euros banknotes the so called "bar" was poor
Hotel was clean, modern and easy to find. Staff helpful. Breakfast could have been better, car park smelt of sewage
This hotel was adjacent to both the battlefiled...15 minute drive away and the railway station (5 mins by car) with a direct train to Brussels every hour..last one back well after midnight...saved having to drive/stay in the middle of Brussels. Excellent staff and typical Ibis accomodation...never bad, never excellent...always good...staff very knowledgable and helpful. Nothing
nothing too expensive for what you get. uncomfortable rooms.
Friendy reception staff made you feel very welcome The staff in the attached restaurant changed from being helpful and friendly to rude and unwelcoming when they found out we had booked our evening meal as a package.
nice room noisy, next to road
Wonderful location, quiet atmosphere, great rooms, great commemoration of the Battle of Waterloo I will return soon.
Friendly staff Restaulant was under constraction. Brakfast was little bit poor.
Right next to Napoleon's piramid and the Waterloo battle fields. The floor in the room was pretty much stained and so was the head board of the bed. All in all it did not make me feel the room was that clean.
Nice breakfast, I loved the bread! I did not like the noise of the road and the lights outside as there were paintingworks ongoing
Well located close to the motorway. Room not that well-isolated. Lack of choice during breakfast.
Good breakfast, nice bathroom, comfortable mattress awful noice from a street, too dark room, no price list for mini bar and some drinks are out of expiry dates
No warm water. Room interior full of stains, was warm (in February). Slept on top of the sheets.
Easy to find! Lack of plugs (for my laptop) in the room. Had to use the TV socket and therefore couldn't watch TV as I worked - which was probably better for my concentration anyway.
good breakfast, pleasant staff, very clean rooms, wifi in rooms now. non come to mind
I would love tea making facilities in the room
Very pleasent hotel.
good variety at breakfast, very comfortable beds and a clean room. expensive for the film selection
First of all the hotel is lovely with the old style red brick walls from the old factory, the staff is very friendly and we go a great deal for a superior room. I have nothing bad to say about the hotel but we asked at the front desk to order a taxi to bring us to "Le Bivouc de l'Empereur" the taxi company charged us €20 and on the way back we asked the restaurant to order a taxi and the charge was €12 only (choice of partner).
The hotel and staff were excellent Cooked breakfast was not quite hot enough most times
Modern facilities and value for money No
The room provided all that was necessary to make our stay comfortable. ( Tissues + a magnifying mirror in the bathroom would make it even better) Breakfast was excellent. The location was quiet and restful.
excellent value for money, great breakfast
Very clean and modern rooms, great breakfast and friendly staff.
Great room, good breakfast, good staff, free parking.
Quiet, friendly hotel with indoor swimming pool What little noise there was easily penetrated the thin walls.
Good village , central Could do with a kettle for hot water in the rooms - however a small point which did not ruin a good experience
Kindness and the smile of the staff, the restaurant and the variety of plates, the cosy and comfortable side. Walls are really thin, you can hear your neighbours' chats through. Beds are not especially comfortable.
very friendly and efficient staff; free parking; spacious, cleanly room; nice bathroom; as a whole very silent; free, good wi-fi connection; beautiful village and countryside the room could have used more (make-up) mirrors and double curtains. Location is a 45 min drive from downtown Brussels.
This hotel is situated in an attractive village, which has several bars, restaurants and an excellent deli. It has the look and feel of an alpine resort, with a pool and sauna. The rooms could possibly do with some refurbishment, but this could spoil its character. Very friendly and helpful staff.
staff were friendly and polite! there was a bad mouldy smell all over the hotel.
Calm, cleanliness, comfort, location, 5 minutes from the place where the wedding reception took place.
The surroundings of the hotel are beautiful, including a fantastic castle close by. No
A hotel that is transformed into a disco at night without any respect for the other guest, especially not by the staff.
Easy access to rooms quiet area lovely breakfast kind staff thought it a bit expensive, and a bit far from centre of Waterloo town
Room are good and spacious and hotel provided all necessary facilities. €99.00 per night is an over valued cost, but so are all midweek hotels in Belgium.
A peaceful place, homeliness, nice personal
clean, quiet, nice food, nice people a little far away from the city
The windows can't be closed properly. Neither the door of the room. It's too noisy because of the very close motorway.
It was convenient to my daughters house for her 40th birthday party
Convenient location south of Brussels.Ideally located for rush hour outbound trips south of brussels, at attractive price/quality. Limited nr of rooms, cozy atmosphere 1. Although the booking.com reservation mentioned it, the owner was extremely cross about the late arrival. Not the textbook example of customer friendliness. Morning staff was extremely nice and embarassed by the incident though. 2. Bedroom window somewhat difficult to handle (open).
lovely surroundings, quite and comfortable
Clean, friendly room with excellent Internet access, tv etc. Parking right outside the door to the room, so no 'dragging around the luggage'. This is a small b&b in an annex to the family home of the owners but with perfect privacy if you want. Not sure if it really is a "bad" point, but staying here effectively requires access to a car or use of a taxi, as no restaurants etc. are in walking distance. Was no problem for me though.
Well situated, peaceful, nice and safe. Baeutiful house. None that I can think of.
Charming bed & breakfast with good owners. Comfortable beds and coffee in the room are excellent incentives for return customers. We really enjoyed the breakfast on the terrace. Power plugs should be better accessible.