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The staff was top notch. Most went above and beyond to assist. The room was comfortable and accommodating. They made me feel welcome and made it easy to relax after a couple of very busy weeks of travel. Strong WIFI, nice business services area. I'd stay there again. Thank you! The bar was a disappointment and a stark contrast to the rest of the hotel. I waited about 5 minutes before I finally had to get someone's attention to take my order (even though there were 2 workers behind the bar the whole time). The layout is not conducive to starting conversations among others at the bar and neither was the staff. I felt like I was inconveniencing them. Also, restaurant staff came to the bar and talked about dining patrons right in front of the guests at the bar. Not professional.
The staff was very attentive and wonderful. Wifi in my room was not working
Clean, friendly, easy
Great location for someone arriving Johannesburg one day and leaving the next. Hotel is 3-minute walk from Airport, which has luggage carts you can push over there and leave. Bellman will take you to ticket counter for check-in the next day. Great staff, genuinely pleased that you are there. Excellent food. Soundproof, no airport noise. I normally stay at Sandton Hilton near my business partners' office, but when staying overnight to connect a flight the next day, the added cost of this hotel is absolutely worth while. I shall return. Cannot think of anything I did not like.
Staff is excellent, very friendly
Check your bill!!!
Clean rooms, nice bed, good restaurants nearby and great breakfast. Shuttle service back and forth to the airport was excellent. Older rooms, staff is okay and hotel a bit pricey
The security no.
Very nice hotel and casino, luxury rooms and amazing breakfast I had a squeaking pipe in my room and it was hard to sleep bacuse of the noise
The breakfast buffet was grand The rate and size of rooms. Was a little expensive for rooms of that size
Liked the restauruants in the complex and level of security Just too far from Joburg centre
two bathrooms, bed was comfy Room service answering telephone was very rude to me, food was poor, lights in bathroom didnt work. very expensive for the time I had
Quality of room and restaurant were nice, as well as location close to casino. Ordered wake-up call - never came, lucky to have woken up on my own. Ad said international outlets were in the room - they were not. Airport shuttle bus had a schedule, arrived on time, but then didn't depart for 15 minutes.
convenient Transit hotel close to airport, with reliable shuttle, reasonable rooms, nice breakfast and easy access to range of restaraunts. Price was hiked due to World Cup
access to the airport/ friendly staff/ good breakfast
The breakfast buffet Staff were rude and service poor
This hotel does not justify the 3000 rands that we paid for a one night stay. It was the little things that let the room down - stains on the duvet cover and towel, no bath robes, hot and cold taps the wrong way around in the shower. However it was the rest of the hotel that was the real let down. Corridors full of detritus, and worst was the lack of restaurant. The staff directed us to the adjoining casino which was full of family restaurants - offering plenty of selection but nothing of quality. Breakfast in the hotel was diabolical with piles of limp egg and bacon that seemed to have been cooked hours before. I don't mind a hotel of dubious quality but not if I'm paying 3000 rands a night.
Plenty of food choices and entertainment Getaroom.com screwed up the booking and there was no record of it with the Hotel. Mondior accommodated me though and were very helpful
staff willing to assist with tour options/suggestions, friendly atmosphere
Arthur was very friendly and the place seemed totally secure.
Owners were very friendly, helpful and accomodating.
Very nice stay. Extremely good value. Near to airport with free shuttle service an pleasant welcome at airport arrivals. Very helpful and nice staff. Nothing - all good!
The hotel is beautiful, quiet and neat. Not known
Great Staff Far from the city and overpriced en relation with the quality of the hotel
We stayed here twice and found it to be the perfect place for an overnight near JNB. Airport transfers were seamless and the family atmosphere at the guesthouse was warm and inviting. Highly recommended!
Family atmosphere and warm welcoming on both occassions. Great place owned by great, friendly and helpful people.
Nice, clean, and cozy hotel. Staff are friendly, responsive, and professional. Excellent value for money with free breakfast, fitness center, pool, and free internet. I loved and enjoyed my stay there and will definitely stay there again. PS: Confirm with the booking site that transportation is included with the price. Internet speed can be a bit slow at times.
good hospitality expensive
The friendly and homely atmosphere created by the staff on our arrival and departure no
I enjoyed the hospitality of the manager, and well trained staff. the atmosphere, the layout of the rooms, the breakfast area, all neat & clean. I am going back again next year and highly recomend it to my friends. N/A
I enjoyed my stay. It was close to the airport and a comfortable place to stay. A quiet haven away from the bustle of the city. I did find it a little difficult to find initially, but once in the area fine. Also food service at breakfast was pretty slow.
Very good hotel. Friendly! good service the first time don't smell good....
Good, friendly service, nice rooms, great breakfast buffet. Room for one night was a bit expensive (during World Cup). Bed was a little hard.
My boyfriend and I found all the staff very friendly and helpful. The room was delightful and very comfortable. It was definitely good value for money. Breakfast was very good too. Overall we had no complaints at all apart from the fact we only spent one night there as a stopover before our flight back to the UK and so didn't have any time to explore Johannesburg.
Very friendly staff, excellent service, very nice breakfast, comfortable rooms. Diner was also very good (is not included in the standard room rate). Highly recommended. Safe area. Kempton Park is not a very exciting location. However, it is easy to make day trips to the most important sights in Johannesburg. The staff will help you with this.
The facilities were lovely, the staff helpful and breakfast was great.
Close to airport, clean, very comfortable I do not like TVs hanging high up on the wall
Clean and modern hotel, good lounge area, well-stock bar (honesty system), good security. No heating, so quite cold in winter.
A unique guesthouse, home-like, not really a hotel, with lovely accomodations and good breakfast. Staff were nice and friendly, and in response to my booking form request, arranged a tour of Johannesburg and Soweto, and arranged late transport to JNB. No.
Facilities were excellent.
The friendliest staff I've ever encountered, perfect rooms with plenty of comfort, marvelous shower and great food!
No curtains on the glass door, consequently too light.
kind people and convenient
Very friendly and helpful Very near the runway so noisy.
proximity with the Airport, easy to find, great rooms and friendly hotel staff. The food on evening.
The Shuttle service
greatv for a one noight transfer, but bring your earplugs
Transfer to airport was a nice service of the hotel. We weren't content with the cleanless of the rooms/beds.
Large room. Tv. The pick-up service from the airport. No.
Friendly staff, prompt in delivering us to airport next day for plane to Durban
Prompt pick up from airport. Had to wake staff up for transfer back to airport in the morning.
Friendly and convenient location. -